Experience

Liberty Bay Recovery
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Manager, Residential Services

  • Mar 2021 - Present


Northern Light Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Registration Specialist

  • Aug 2020 - Mar 2021

  Mercy Hospital Emergency Department Mercy Hospital Emergency Department



Maine Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Service Representative

  • Oct 2018 - Aug 2020

• Patient Service Representative

  • Jun 2018 - Aug 2020


Private residence
• United States
• Caregiver

  • Mar 2018 - May 2018


Sutter Health - Palo Alto Medical Foundation

• United States
• Medical Practices
• 700 & Above Employee

• PSR- Camino Contact Center (OPPN - PAN - Dermatology)

  • Aug 2017 - Mar 2018

  Providing an excellent encounter with every patient at every opportunity Providing an excellent encounter with every patient at every opportunity


Score Chiropractic Clinic
• United States
• Hospitals and Health Care
• Front Desk Associate

  • Apr 2017 - Aug 2017


SalesforceIQ

• United States
• Software Development
• 1 - 100 Employee

• Workplace Services - Reception

  • Mar 2016 - Jul 2016

  Welcoming visitors, interview candidates, vendors and off-site employees. Processing visitor badges, temporary employee badges, parking passes, deliveries and take new hire badge photo. Responsible for three additional office locations: kitchen, bathroom and hospitality supplies, as well as some light housekeeping duties. Greeting caterers for each food delivery and showing them where to set up food. After each meal, I would break it down, clean area and restock for the next meal. Replenish coffee urns as needed. Order and restock office supplies. Process and distribute corporate credit cards. Set up conference rooms each morning. Making sure that phones worked, each room had an HDMI cable, dry erase pens and eraser. Assisted Work Place Services Senior Coordinator with several projects for facility needs Show less



Nelson Staffing

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Clinic Assistant II - Stanford Children's Health

  • Sep 2015 - Mar 2016

  Front Desk Receptionist - Specialties Front Desk Receptionist - Specialties



Option 1 Staffing Services, Inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• New Patient Registration Stanford Children's Health

  • Jan 2015 - Mar 2015

  Pain Management and General Surgery Pain Management and General Surgery



Legacy Roofing & Waterproofing, Inc

• Front Desk Receptionist

  • Nov 2013 - Jan 2014

  Answer main phone line and route calls to appropriate sales/project managers. Reconcile work orders with billing invoices Take service calls for repairs Answer main phone line and route calls to appropriate sales/project managers. Reconcile work orders with billing invoices Take service calls for repairs



Palo Alto Medical Foundation

• Hospitals and Health Care
• 1 - 100 Employee

• Department Coordinator - Hospitalists

  • Mar 2009 - Sep 2013

  Responsibilities are day to day clerical duties required to maintain smooth operations of the department including filing systems, supplies, telephones, data entry assignments that are confidential in nature. Obtain provider ID numbers for referring providers; maintain records of all physicians to ensure compliance with health plan audits, IMQ, and credentialing. Submits fee tickets and insure that they are complete with current ICD-9 and CPT codes, research and submit send backs. Proficient in EPIC, ECHO, PCS and IDX systems. Show less

• CBX Operator II

  • Oct 2004 - Jan 2012

  Responsibilities are answering a high volume of calls on an ACD line and doctor’s line. Paging on call doctors, transferring patient and in house calls to a variety of departments and extensionsData entry of Specialty Departments monthly, weekly and daily on call schedules to be referenced by co-workers in PBX. This includes department and individual physician protocols and procedures, changes and updates that come through daily.Advanced knowledge of Microsoft Word and Excel, producing complex spreadsheets and training manuals.Some In-Charge relief when supervisor is unavailable (ie vacations, out ill and meetings) as well as training of new hires Development of new protocols and procedures for each specialty department and physician as changes came in. Show less



Great American Plumbing

• United States
• Facilities Services

• Customer Service Manager

  • Apr 1999 - Jan 2004

  Process daily invoices, payroll, accounts receivable, accounts payable for plumbers and office employees. Daily bank deposits Process repair calls and take customer orders in a fast paced ACD environment. Order parts and stage for correct job and service truck. Process daily invoices, payroll, accounts receivable, accounts payable for plumbers and office employees. Daily bank deposits Process repair calls and take customer orders in a fast paced ACD environment. Order parts and stage for correct job and service truck.


AT&T
• United States
• Telecommunications
• 700 & Above Employee
• Operator Services & Directory Assistance

  • Aug 1988 - Dec 1998