Kathy Richardson
Customer Experience at Zillow Home Loans, LLC- Claim this Profile
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Vietnamese -
Topline Score
Bio
Claudia Adair
I have known Kathy personally and professionally for over 10 years. During the 7 year period when Kathy and I worked together, I had been continually impressed by her attitude towards her work and her performance on the job. Her interpersonal and communication skills have allowed her to develop productive working relationships with all levels of staff and outside vendors. Kathy's work ethic, attention to detail and problem solving skills has never been anything less than outstanding. Kathy is proactive in anticipating the needs of a project she is managing and takes initiative to go beyond the expected parameters of her job. Kathy would be a tremendous asset to any organization and I highly recommend her for any job she is considering. Sincerely, Claudia M. Adair
Sumie Branch
I worked with Kathy for many years. She has always impressed me with her professionalism, resourcefulness, dedication and consistently delivered quality results. Kathy understands the importance of confidentiality, planning ahead and keeping an open mind while considering all scenarios. She possesses an uncanny eye to forsee other's needs and jumps in whenever needed without being asked. Kathy is a true asset to those working with her.
Claudia Adair
I have known Kathy personally and professionally for over 10 years. During the 7 year period when Kathy and I worked together, I had been continually impressed by her attitude towards her work and her performance on the job. Her interpersonal and communication skills have allowed her to develop productive working relationships with all levels of staff and outside vendors. Kathy's work ethic, attention to detail and problem solving skills has never been anything less than outstanding. Kathy is proactive in anticipating the needs of a project she is managing and takes initiative to go beyond the expected parameters of her job. Kathy would be a tremendous asset to any organization and I highly recommend her for any job she is considering. Sincerely, Claudia M. Adair
Sumie Branch
I worked with Kathy for many years. She has always impressed me with her professionalism, resourcefulness, dedication and consistently delivered quality results. Kathy understands the importance of confidentiality, planning ahead and keeping an open mind while considering all scenarios. She possesses an uncanny eye to forsee other's needs and jumps in whenever needed without being asked. Kathy is a true asset to those working with her.
Claudia Adair
I have known Kathy personally and professionally for over 10 years. During the 7 year period when Kathy and I worked together, I had been continually impressed by her attitude towards her work and her performance on the job. Her interpersonal and communication skills have allowed her to develop productive working relationships with all levels of staff and outside vendors. Kathy's work ethic, attention to detail and problem solving skills has never been anything less than outstanding. Kathy is proactive in anticipating the needs of a project she is managing and takes initiative to go beyond the expected parameters of her job. Kathy would be a tremendous asset to any organization and I highly recommend her for any job she is considering. Sincerely, Claudia M. Adair
Sumie Branch
I worked with Kathy for many years. She has always impressed me with her professionalism, resourcefulness, dedication and consistently delivered quality results. Kathy understands the importance of confidentiality, planning ahead and keeping an open mind while considering all scenarios. She possesses an uncanny eye to forsee other's needs and jumps in whenever needed without being asked. Kathy is a true asset to those working with her.
Claudia Adair
I have known Kathy personally and professionally for over 10 years. During the 7 year period when Kathy and I worked together, I had been continually impressed by her attitude towards her work and her performance on the job. Her interpersonal and communication skills have allowed her to develop productive working relationships with all levels of staff and outside vendors. Kathy's work ethic, attention to detail and problem solving skills has never been anything less than outstanding. Kathy is proactive in anticipating the needs of a project she is managing and takes initiative to go beyond the expected parameters of her job. Kathy would be a tremendous asset to any organization and I highly recommend her for any job she is considering. Sincerely, Claudia M. Adair
Sumie Branch
I worked with Kathy for many years. She has always impressed me with her professionalism, resourcefulness, dedication and consistently delivered quality results. Kathy understands the importance of confidentiality, planning ahead and keeping an open mind while considering all scenarios. She possesses an uncanny eye to forsee other's needs and jumps in whenever needed without being asked. Kathy is a true asset to those working with her.
Experience
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Zillow Home Loans, LLC
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United States
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Financial Services
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200 - 300 Employee
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Customer Experience
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Jul 2021 - Present
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Salesefx.com
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Advertising Services
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1 - 100 Employee
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Strategy and Operations Manager / Human Resources
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Jun 2015 - Jul 2021
Leverage broad competencies in Operations and HR Management, oversee and manage the day-to-day operations of the company's growth and production. Independently manage the scope, budget and schedule of assigned projects and ensure that the projects stay on schedule and remain within budget. Selected Contributions: •Successfully completed 98% of projects on time and under budget •Increase project efficiencies by 75% from previous years, by developing implementation processes, procedures, checklists, and verification templates which produced success rate of 95% with 50% less downtime •Work with client, internal and external partners, through all phases of the implementation to successful completion Show less
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NotaryCam
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United States
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Legal Services
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1 - 100 Employee
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Manager
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Jun 2020 - Mar 2021
Worked closely with Operations and Development teams to identify, analyze and resolve critical issues facing the business. Used data-driven insight to drive everything from workflow changes to growth strategy and sales enablement. Through the M&A transition, worked closely with executives on compensation philosophy, career bands and pay structure for all positions. Reviewed, revamped and streamlined current processes and policies for automation, efficiency, and minimize manual administrative tasks with sophistication and elegance to ensure team success. Selected Contributions: •Influenced work across the organization in partnership with other functions to guide strategic projects and harness opportunities •Uncovered areas within the business to drive performance improvements to unlock productivity and accelerate execution •Relationship-building to influence and motivate the team at all levels across a variety of responsibilities. Applied different approaches with tact to drive outcomes and build relationships Show less
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HCP
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United States
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Real Estate
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100 - 200 Employee
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Human Resources
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Sep 2008 - Jun 2015
Managed the day-to-day HR functions across all locations and work across Human Resources and Operations team. Planned, organized, communicated, influenced, collaborated, supported, negotiated, problem-solved, and built strong, trusting, collaborative, inclusive, and effective working relationships, and deliver excellent quality work consistently. Selected Contributions: •HRIS Administration, Benefits and Payroll Audit. Oversaw the full employee lifecycle administration process including onboarding/offboarding, benefits enrollment. Reviewed, revamped and streamline current processes and policies for automation, efficiency •Partnered with L&D, IT, and Business Continuity teams to ensure compliance with training requirements •Well-versed in identifying and analyzing issues, finding and developing innovative HR strategies with minimal supervision, and delivering flawless HR services and solutions Show less
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Olympic Staffing Services
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Staffing Representative
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Jun 2007 - Aug 2008
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Education
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Cal State Fullerton
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies -
Brandman University, Part of the Chapman University System
Certificate, Human Resources
Community
