Kathy Pink
Vice President of Client Engagement at Remedy Analytics- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Certified Pharmacy Technician
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Experience
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Remedy Analytics
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United States
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Vice President of Client Engagement
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Jan 2023 - Present
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Senior Director of Client Engagement
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May 2015 - Jan 2023
Pharmacy benefit consulting
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Express Scripts
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United States
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Hospitals and Health Care
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700 & Above Employee
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Director, Account Management Services
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May 2013 - May 2014
• Responsible for providing leadership and development to a team of 14+ client facing account managers. • Ensure effective core service delivery is provided to book of 225+ accounts. • Accountable to ensure client operational excellence is achieved for the region. • Monitor service trends to implement process improvement opportunities that increase client and employee satisfaction. • Point of escalation on deliverables geared to drive service excellence and retention. • Monitor and report out on trends, opportunities, and known service concerns along with mitigation plan. • Present in Finalist meetings with new prospects and renewing customers.
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Sr. Account Manager
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Apr 2012 - Apr 2013
Day to day point of contact for large employers. Managing pharmacy benefit plans.
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Sr. Account Manager
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Jun 1996 - Apr 2012
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Education
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Lakeshore Technical College
Pharmacy Technician, Pharmacy Technician/Assistant -
Waukesha County Technical College
Medication Assistant, Medication Aide
Community
