Experience

GHX

• United States
• Hospitals and Health Care
• 700 & Above Employee

• • Jul 2021 - Present

  Provider Solution Specialist of the Year 2022Works closely with field sales to define account strategy, pipeline plans and manages sales cycle to gain efficiency and drive presales effectiveness.Reviews customer operations and performs needs assessment to identify business process improvement opportunities.Prepares and presents assessment findings to prospects and clients to validate sales opportunity and advance sales based on ROI.Supports the delivery of the presentations as needed by Sales. May provide phone support to answer industry, MMIS, or data specific questions.Delivers functional solution demonstrations to persuade clients that a product or service best satisfies their needs in terms of quality, price and delivery.Responds to functional and technical components of RFI’s and RFP’s to validate decision criteria.Collaborates with Product Marketing to support lead generation activities and to generate product collateral which supports the sales effort.Collaborates with Product Management to help drive future product functionality based on customer needs.Educates and supports field sales to facilitate lead generation.Builds and maintains a network and up to date specific industry, regulatory and/or product knowledge. Show less

• • Apr 2019 - Nov 2021

  Created and implemented account plans to drive outcomes for GHX products.Partnered with clients to document and reach all client goals including tactical, technical and strategic work, with regular milestone checkpoints.Supported customer health by identifying potential risk or dissatisfaction and resolving both large and small risks.Educated customers on best practices, helped customer implementations, assisted in customer training either personally or by identifying internal resources.Partnered with sales to ensure a seamless customer experience.Partnered with Service Delivery, Customer Support and Product Management to drive overall customer satisfaction.Presented business reviews to customer, tracked performance against goals, next steps, and future business and product changes. Show less



Mount Sinai Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• • Feb 2017 - Apr 2019

  Worked closely with Value Analysis Teams and key stakeholders to develop effective cost reduction strategies and implementation plans.Analyzed assigned products, services and contracts with the goal of attaining the best value decision.Utilized all available tools to gain market knowledge and to access best pricing of assigned categories. Negotiated pricing and contracts for products, product groups, services and capital equipment.Orchestrated the evaluation processes for medical devices including collecting feedback, providing education on evaluation criteria and coordinating vendor relations.Resolved problems associated with vendor relationships including maintaining off-site distributor relationship.Coordinated supply chain management projects from growth and expansion initiatives, conversions, and standardizations.Responsible for Health System Level programs including software solutions, sustainability, and system integration efforts. Show less

• • Mar 2015 - Feb 2017

  Assisted Director of Sourcing in planning, prioritizing, assigning, supervising and reviewing the work of staff responsible for providing Value Analysis support.Provided accurate and timely reports as requested by the SVP/VP/ Director/Value Analysis team.Prepared, reviewed and verified a variety of documents, forms, analysis and reports for the ValueAnalysis team.Assisted in the preparation of the Value Analysis Performance Measures and goals; monitoredprogress, requirements and tracked information for Performance Measurements and goals.Arranged, coordinated and communicated all Value Analysis related calls andmeetings to include dates, times, sites, locations, space, telecommunication requirements, etc.Provided adequate notification of Value Analysis meetings to committees/department chairmenAttended all meetings/teleconferences and provided accurate meeting minutes;developed power point presentations and spreadsheets in a timely manner for review and approvalby Sourcing Lead/Director.Assisted Value Analysis team with internet research, literature research, white papers and sourcedocuments.Supervised and participated in providing accurate internal information to the vendors and otherdepartments.Coordinated and checked meeting packages for content and standardization; finalized meetingpackages prior to distribution.Assisted team with organizing and synchronizing vendor product trials, conversions andeducation.Provided administrative support to Director and sourcing staff in the completion of their duties and responsibilities; provided training and direction to staff as needed. Show less



NTENT

• United States
• Internet Publishing
• 1 - 100 Employee

• • Aug 2014 - Mar 2015

  Developed and monitored metrics and provided frequent reports to management, as well as analytics to uncover strategic insights and action plansProvided strategic recommendations on how to structure plans to achieve client goals and repeat businessPerformed forecasting reports and campaign status updates to relevant internal groups along with growth opportunities to help drive business decisionsWorked closely with cross-functional teams (Sales, Publisher, Content Syndication, Mobile, and Account Management Departments) to align strategies with the goals and objectives of the overall business Show less

• • Feb 2014 - Aug 2014

  Supported all c-level executives in their day-to-day tasks.Acted as office manager by ensuring office is functioning at full capacity with all of the resources running efficiently and effectively.Performed all HR duties in the New York office including: sending out offer letters, onboarding new hires, and following processes for terminations and dismissals.Executed all receptionist and secretarial duties.



OgilvyAction

• Kansas City, Missouri Area

• Team Lead/Brand Ambassador

  • Mar 2013 - Dec 2013

  Raising awareness for various clients throughout the greater Kansas City area. Clients include Barefoot Wine and CeraVe. Raising awareness for various clients throughout the greater Kansas City area. Clients include Barefoot Wine and CeraVe.