Experience

Dukal, LLC

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Contract and Sales Coordinator

  • Mar 2018 - Present

• Customer Service Rep

  • Jun 2013 - Mar 2018



Jacknob Corporation

• Hauppauge, N.Y.

• Customer Service

  • Oct 2006 - May 2013

  Responsible for ensuring customer order fulfillment via telephone, fax, email and web Assisted customers with product information pertaining to their individual needs Tested internal ordering tools via J-Bar before implemented company wide Provided feedback to improve internal customer service programs Responsible for ensuring customer order fulfillment via telephone, fax, email and web Assisted customers with product information pertaining to their individual needs Tested internal ordering tools via J-Bar before implemented company wide Provided feedback to improve internal customer service programs



Restyle Kitchens

• Islandia, NY

• Administrative Assistant

  • Nov 2002 - Oct 2006

  Coordinated appointment schedule of job installations Managed the purchases of job materials Maintained and calculated sales representative’s commission. Prepared monthly journal entries utilizing QuickBooks accounting software and supplied accounting firm with necessary financials Processed weekly payroll utilizing Paychecks and prepared payroll ta Coordinated appointment schedule of job installations Managed the purchases of job materials Maintained and calculated sales representative’s commission. Prepared monthly journal entries utilizing QuickBooks accounting software and supplied accounting firm with necessary financials Processed weekly payroll utilizing Paychecks and prepared payroll ta



Henry Schein, Inc

• Verifications Representative

  • Sep 1999 - Oct 2002

  Researched and verified doctors license validation Updated and maintained doctor license information via the AS400 system Processed customer orders upon license verification through fax and as400 systems Advised customers on product information based on specific license criteria Researched and verified doctors license validation Updated and maintained doctor license information via the AS400 system Processed customer orders upon license verification through fax and as400 systems Advised customers on product information based on specific license criteria



MKC Associates

• Executive Assistant

  • Jan 1989 - Sep 1999

  Received and completed customer requests through phone and email Prepared quarterly payroll and sales taxes Prepared monthly journal entries and income tax returns for business clients Miscellaneous Certified in First Aid Received and completed customer requests through phone and email Prepared quarterly payroll and sales taxes Prepared monthly journal entries and income tax returns for business clients Miscellaneous Certified in First Aid