Experience

Eaton Office Supply Co., Inc.

• United States
• Retail Office Equipment
• 1 - 100 Employee

• Account Executive

  • Jan 2014 - Present



Staples Advantage

• Buffalo, NY

• Account Manager

  • Jan 1998 - Jun 2013

  Prospect and develop sales to mid-size and larger regional businesses using a consultative selling approach. Effectively sell and train new and existing accounts on electronic commerce business-to-business site. Proactively administer quarterly and annual reviews to enhance margin, sales growth and efficiencies. Sales Excellence Award for achieving 103.59% of gross profit. Key Contributor Award for achieving a minimum of 100% of yearly Sales Dollar Quota. “Account Associate of the Month” for 5 periods. 100/100 Winner for over 100% of quota and 100% of GP quota for 5 periods. Received recognition for account penetration to other services and products in all categories such as print, furniture, facilities, technology and promotional products. Retention Excellence (2013) - 115% retention in largest account, 155%, 140% 113% in top 5 accounts. Achieved category penetration excellence in facility, print and furniture in top accounts by utilizing specialists in these areas. Secured 3 major furniture projects by working with Furniture Executive, designers and project manager. Developed plan for organic growth within the company that was considered by VP of the company and passed to numerous National managers for consideration. Show less



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Service Consultant

  • Jan 1997 - Jan 1999

  Supported Account Managers with large accounts utilizing product knowledge. Conducted customer site seminars and trained new customers on company products and software. Increased sales and profit margins within current customer base by performing detailed account analyses to identify customer purchasing trends and opportunities for cross-selling. Supported Account Managers with large accounts utilizing product knowledge. Conducted customer site seminars and trained new customers on company products and software. Increased sales and profit margins within current customer base by performing detailed account analyses to identify customer purchasing trends and opportunities for cross-selling.



WWT Disney Distribution

• Manager

  • Jan 1996 - Jan 1997

  Performed comprehensive office management for a distributor of Disney Licensed products. Scheduled staff and set-up sales appointments. Built a customer base from 0 to 40+ customers in less than 6 months. Secured 3 major accounts that could build up to 200+ locations. Set-up a billing and tracking program and initiated a sales and promotional program to better service customers. Performed comprehensive office management for a distributor of Disney Licensed products. Scheduled staff and set-up sales appointments. Built a customer base from 0 to 40+ customers in less than 6 months. Secured 3 major accounts that could build up to 200+ locations. Set-up a billing and tracking program and initiated a sales and promotional program to better service customers.



Ablest Service Corporation

• Personnel Coordinator

  • Jan 1991 - Jan 1996

  Recruited personnel for temporary and permanent placement in WNY. Interviewed and performed all testing, reference checks for all prospective employees. Performed inside and outside sales to locate customers looking for staffing placements. Worked to place 250 to 400 employees in various professional, clerical and light industrial assignments. Completed special projects for customers including motivational meetings for employees, on-site recruitment, quality performance and safety training for employees. Show less