Kathy Lobato

Property Manager at Archway Communities
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Contact Information
us****@****om
(386) 825-5501
Location
Colorado Springs, Colorado, United States, US

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Property Manager
      • Sep 2023 - Present

    • United States
    • Real Estate
    • 500 - 600 Employee
    • Real Estate Agent
      • Mar 2023 - Oct 2023

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Property Manager
      • Jan 2022 - Jun 2022

      Duties included leasing apartments, preparing documents, and ensure cleanliness of apartments for move in. Investigated why occupancy so low and implemented a marketing and pricing campaign. Organized files for compliance with FDIC, standards. Dealt with tenant issues and deferred maintenance at both properties. Dealt with short staffing and requests for vendors to help turn apartments. Cleared out a serious homeless issue. Maintained accounts payable and collection of rent and bad debt. Answered telephones, emails, and all customer service responsibilities. Show less

    • United States
    • Real Estate
    • 700 & Above Employee
    • Property Manager
      • Feb 2021 - Aug 2021

      Organized daily work and community operations. Provided excellent customer service during hectic transition into new office space and sale of property. Responded and resolved unexpected problems. Prepared paperwork specific to new and renewal leases. Recommended rental rate adjustments to understand market trends. Reviewed resident files and accounting records to determine unpaid or late fees owed. Communicate with residents regarding outstanding balances. Implemented resident loyalty retention initiatives. Maintained budgeted occupancy and marketed the community. Mobilized Vendors to renovate the property. Oversight of payroll processes and processed time records to ensure accuracy. Coded bills from the budget and sent to accounting for payment. Collect post and deposit rent and other community income. Conducted walk-through of vacant apartments and processed move out charges and collection of this debt. Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Property Manager
      • Jun 2020 - Feb 2021

      Ensured compliance with Tax Credit regulations. Prepared paperwork specific to new, renewal leases. Reviewed resident files and accounting records. Collected delinquency, posted rents and other property income. Prepared legal documents for compliance for eviction process. Maintained budgeted occupancy and organized daily work and community operations. Walked through vacant apartments to determine resident charges. Marketed rental property with understanding of market trends. Coached onsite staff and provided excellent customer service. Coded bills from budget for timely payments to vendors. Show less

    • United States
    • Real Estate
    • 300 - 400 Employee
    • Property Manager
      • Apr 2017 - Feb 2020

      Managed large apartment community and dealt with serious problems. Processed all resident billing and collections. Mobilized vendors to fix serious issues with the property. Maintained budgeted occupancy and provided excellent customer service. Processed time records to ensure accuracy on a bi-weekly basis. Created all documentation for all new hires to include interviewing process. Continued to build files in accordance with HR protocol. Informed and educated employees on benefits, safety and wellness programs. Organized and assigned daily work as well as community operations. Ensured all resident files were accurate and filed for eviction when necessary. Walked thru vacant apartments and determined charges. Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Property Manager
      • Apr 2011 - Feb 2017

      Managed several properties and one was Tax Credit. Leased, screened, and processed required paperwork for incoming residents. Ensured compliance with Tax Credit regulations. Collected rental income and ensured accuracy of billing. Went through the eviction process when necessary and went to court when required. Walked through vacant apartments and billed for charges. Provided excellent customer service and maintained budgeted occupancy. Coached and educated onsite staff and organized daily work and operations. Show less

  • Resident Management Systems
    • Colorado Springs, Colorado, United States
    • Property Manager
      • May 2005 - Oct 2009

      Managed several properties throughout Colorado Springs. Rented apartments and processed all necessary paperwork. Dealt with serious tenant issues and provided excellent customer service. Reviewed resident files and collected rent from tenants. Posted legal documents and developed a fire escape plan for eleven properties. Managed several properties throughout Colorado Springs. Rented apartments and processed all necessary paperwork. Dealt with serious tenant issues and provided excellent customer service. Reviewed resident files and collected rent from tenants. Posted legal documents and developed a fire escape plan for eleven properties.

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