Kathy Lance

Human Resources Manager at Maverick Power
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Location
Durant, Oklahoma, United States, US

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Experience

    • United States
    • Electric Power Transmission, Control, and Distribution
    • 1 - 100 Employee
    • Human Resources Manager
      • Jan 2023 - Present

      Plano, Texas, United States Responsible for coordinating all administrative activities related to an organization’s personnel. Recruiting, Hiring, Onboarding, Performance planning, training and review. Ensuring employees follow all policies and procedures. Assessing reports to determine employee performance and training needs. Coach employees on the Core Values. Suggesting changes in policies and procedures based on employee and company needs. Researching compensation standards set by industry and governing bodies in… Show more Responsible for coordinating all administrative activities related to an organization’s personnel. Recruiting, Hiring, Onboarding, Performance planning, training and review. Ensuring employees follow all policies and procedures. Assessing reports to determine employee performance and training needs. Coach employees on the Core Values. Suggesting changes in policies and procedures based on employee and company needs. Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits. Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labor laws. Supervising all HR activities, communications, reports, requests and documents created and received by the team. Attending interdepartmental meetings with other managers. Overseeing exit interviews and procedures Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Director of People Operations
      • Feb 2022 - Dec 2022

      Durant, Oklahoma, United States Providing leadership in human resources by developing hiring, training, and performance management policies and procedures. Ensuring that the organization has an effective recruitment process for hiring new employees and promoting from within. Recruited for new location and additional staff for business growth. Created employment opportunities for new employees through hiring, training, and supervising staff. Working with owners to develop organizational culture by creating job… Show more Providing leadership in human resources by developing hiring, training, and performance management policies and procedures. Ensuring that the organization has an effective recruitment process for hiring new employees and promoting from within. Recruited for new location and additional staff for business growth. Created employment opportunities for new employees through hiring, training, and supervising staff. Working with owners to develop organizational culture by creating job descriptions, interviewing candidates, and hiring new employees. Revamped new hire letters, welcome emails and onboarding process. Reviewing employee records to ensure compliance with labor laws. Providing guidance, counseling, and discipline to employees who violate company policies. Establishing and enforcing workplace policies regarding dress codes, attendance, tardiness, and other issues. Managing employee benefits such as health care, 401(k) plans, life insurance, and disability insurance. Established new relationship and additional benefits through the Annual enrollment process. Evaluating employee performance, providing feedback, and rewarding or disciplining employees when necessary. Employee recognition events. Documented customer events and employee celebrations with digital pictures. Show less

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Director of HR and Compliance
      • Feb 2019 - Dec 2021

      Durant, Oklahoma, United States Design and implement internal controls, policies and procedures to assure compliance with applicable local, state and federal laws and regulations and third party guidelines. Working with Government contracts, Manufacturing and Services contracts.

    • COO & Retail Bank Manager
      • Jan 2007 - Nov 2018

      North Texas Provides a high level of customer relations and service; and ensures compliance with Bank policies and procedures. Develop tactics to increase assets and profitability within a territory consisting of five locations throughout North Texas. Devise and implement innovative marketing principles and promotional sales events for consumer projects to further support financial growth. Cross-sell banking services and products to clientele. Participate in community events to position the… Show more Provides a high level of customer relations and service; and ensures compliance with Bank policies and procedures. Develop tactics to increase assets and profitability within a territory consisting of five locations throughout North Texas. Devise and implement innovative marketing principles and promotional sales events for consumer projects to further support financial growth. Cross-sell banking services and products to clientele. Participate in community events to position the bank as a leader within the territory. CIP and OFAC Officer 5/2012 BSA Officer and COO 11/2015 Certified BSA/AML Professional (CBAP) Show less

    • United States
    • Banking
    • District Manager VI
      • Jan 2000 - Oct 2006

      Overall responsibility across a Market for the Retail Banking seven office(s). Accountable for the performance of the teams including growth, profit management and risk management. The Retail Banking team (s) are comprised of Store Managers, Service Managers, Personal Bankers (licensed and non licensed), Customer Service Reps, Head tellers and tellers. Responsible for audit / compliance and training team members. Also responsible for recruiting, interviewing, hiring, training, and… Show more Overall responsibility across a Market for the Retail Banking seven office(s). Accountable for the performance of the teams including growth, profit management and risk management. The Retail Banking team (s) are comprised of Store Managers, Service Managers, Personal Bankers (licensed and non licensed), Customer Service Reps, Head tellers and tellers. Responsible for audit / compliance and training team members. Also responsible for recruiting, interviewing, hiring, training, and developing Retail team members. Provides fiduciary oversight and answers difficult or complex questions. Reports to the Market President. Directly responsible for the Retail budget and expense control. Analyzed financial statements and pertinent information to determine creditworthiness of prospective customers. Had override authority of $ 60,000 unsecured and 250,000 secured. Held Monthly Manager Meetings and Quarterly Sales Meetings Coached on Sales Road Map, Performance and Q 12. Show less

    • DM VI
      • May 1989 - Oct 2006

      Overall responsibility across a Market for the Retail Banking seven office(s). Accountable for the performance of the teams including growth, profit management and risk management. The Retail Banking team (s) are comprised of Store Managers, Service Managers, Personal Bankers (licensed and non licensed), Customer Service Reps, Head tellers and tellers. Responsible for audit / compliance and training team members. Also responsible for recruiting, interviewing, hiring, training, and… Show more Overall responsibility across a Market for the Retail Banking seven office(s). Accountable for the performance of the teams including growth, profit management and risk management. The Retail Banking team (s) are comprised of Store Managers, Service Managers, Personal Bankers (licensed and non licensed), Customer Service Reps, Head tellers and tellers. Responsible for audit / compliance and training team members. Also responsible for recruiting, interviewing, hiring, training, and developing Retail team members. Provides fiduciary oversight and answers difficult or complex questions. Reports to the Market President. Directly responsible for the Retail budget and expense control. Analyzed financial statements and pertinent information to determine creditworthiness of prospective customers. Had override authority of $ 60,000 unsecured and 250,000 secured. Held Monthly Manager Meetings and Quarterly Sales Meetings Coached on Sales Road Map, Performance and Q 12. Show less

Education

  • SMU
    SWGSB, School of Banking
    2009 - 2011
  • Odessa College
    1989 - 1991

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