Experience

Cook County Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• System Analyst

  • Aug 1999 - Present

  Server team analyst responsible for building and maintaining physical and virtual servers in VMWare and Hyper-V environments. OS Experience - Windows Server 2003 - 2019 Team Lead for System Engineering Team, Technical Liaison and Team Lead for Clinical Applications Server Team responsible for coordinating Clinical Applications that require technical support (i.e. server builds, configuration of vendor related products, desktop, networking, and security). Knowledge of Active… Show more Server team analyst responsible for building and maintaining physical and virtual servers in VMWare and Hyper-V environments. OS Experience - Windows Server 2003 - 2019 Team Lead for System Engineering Team, Technical Liaison and Team Lead for Clinical Applications Server Team responsible for coordinating Clinical Applications that require technical support (i.e. server builds, configuration of vendor related products, desktop, networking, and security). Knowledge of Active Directory components, group policy objects, SQL, NetApp, UCS, NetBackup and Commvault. Help Desk experience with TrackIt and FreshService. Show less Server team analyst responsible for building and maintaining physical and virtual servers in VMWare and Hyper-V environments. OS Experience - Windows Server 2003 - 2019 Team Lead for System Engineering Team, Technical Liaison and Team Lead for Clinical Applications Server Team responsible for coordinating Clinical Applications that require technical support (i.e. server builds, configuration of vendor related products, desktop, networking, and security). Knowledge of Active… Show more Server team analyst responsible for building and maintaining physical and virtual servers in VMWare and Hyper-V environments. OS Experience - Windows Server 2003 - 2019 Team Lead for System Engineering Team, Technical Liaison and Team Lead for Clinical Applications Server Team responsible for coordinating Clinical Applications that require technical support (i.e. server builds, configuration of vendor related products, desktop, networking, and security). Knowledge of Active Directory components, group policy objects, SQL, NetApp, UCS, NetBackup and Commvault. Help Desk experience with TrackIt and FreshService. Show less



William M. Mercer

• Greater Chicago Area

• System Analyst

  • Dec 1991 - Aug 1999

  System Analyst responsible for level two help desk calls and desktop hardware and software repairs. Responsible for the roll-out of the Remedy Help Desk solution. System Analyst responsible for level two help desk calls and desktop hardware and software repairs. Responsible for the roll-out of the Remedy Help Desk solution.