Experience

AUGUST ACCESSORIES, Inc.

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Accounts Receivable Supervisor

  • Apr 2013 - Present



THQ

• United States
• Computer Games
• 200 - 300 Employee

• Senior Collection & Deduction Specialist

  • Jun 2005 - Jan 2013

  Performed collection and deduction activities on all accounts, including Target, Wal-Mart, Amazon.com, Toys R Us, and Game Stop. Responsible for managing a $50 M+ accounts receivable portfolio to ensure that accounts remained current and paid according to terms.Filed all chargebacks, including post audits, disputes directly and via uploads to the retailer and distributor websites. Collected $1 to $3 million in unauthorized deductions annually.Provided weekly/monthly status of accounts to manager and/or director. Worked with Sales and Customer Service to resolve payment and deduction issues. Developed outstanding relationships with customer accounts contacts. Prepared and processed credit memos for substitutions, concealed shortages, price discrepancies and other valid deductions. Gather all required A/R and sales documentation required to support quarterly/annual audits, including SOX. Supported cross training and/or realignment of various customer accounts on A/R, Cash Application and Deduction processing. Trained and mentored less experience staff as required. Validated with customer service and sales reps Price Protections and Promotional Advertisements. Disputed non valid deductions and processed valid deductions.



Corvest Promotional Products- It’s All Greek to Me Division.

• Lead Credit and Collections Specialist

  • Feb 2003 - Jun 2005

  Reviewed new customer credit applications and ran credit reports to determine appropriate lines of credit and terms of sales. Set limits on accounts. Monitored daily pre-ship credit hold reports. Reconciled billing errors working with It’s All Greek To Me sales and service personnel to resolve conflicts to the satisfaction of the customer. Researched short paid invoices.• Monitored A/R aging and collections. Worked with the company Controller to continually improve DSO performance and minimize bad debt exposure. Processed credit card payments in addition to insuring that cash receipts and credit card charges were posted in a timely manner. Made bank deposite



Advance Watch Co.- Freestyle Division

• Lead Credit and Collections Specialist

  • Jun 2000 - Dec 2002

  Accountable for a 15% monthly reduction in volume of accounts over 31 days delinquent. Responsible for monthly account receivables of approximately $1,200,000. Reviewed customer credit applications and requests for limit increases to determine appropriate lines of credit and terms of sale. Performed trade related credit reference checks. Contacted customers to negotiate payments for past due accounts, and skip tracing; made recommendations for placements of accounts to collections agencies and/or legal actions. Represented Freestyle in Small Claims Court.