Kathy Hein
Call Center manager at Fort Western Stores- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Nebraska City, Nebraska, United States, US
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Bio
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Experience
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Call Center manager
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Dec 1999 - Present
Open Call Center, Scheldule staff, Hire and retrain staff. Manage staff of 5-20 depending on the season. Proof Catalogs, keep customers happy via phone, email and live chat. Also over see the Returns department. Lot's of miscellaneous things as they come up. Open Call Center, Scheldule staff, Hire and retrain staff. Manage staff of 5-20 depending on the season. Proof Catalogs, keep customers happy via phone, email and live chat. Also over see the Returns department. Lot's of miscellaneous things as they come up.
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