Kathy DeMartino

Legal Administrative Assistant at McPhillips, Fitzgerald & Cullum L.L.P.
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Location
Queensbury, New York, United States, US

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Experience

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Legal Administrative Assistant
      • Jan 2021 - Present
    • Customer Care Specialist
      • Jul 2018 - Jan 2021

      Enhanced customer satisfaction by calling customers for appointment reminders and to follow up on vehicle purchases and service appointments through phone, text and email. Direct responses to appropriate department to resolve any concerns or questions. Update website with new vehicles available for purchase. Handled all tasks for cashiering and receptionist positions. Perform administrative and office management projects and duties as needed. Enhanced customer satisfaction by calling customers for appointment reminders and to follow up on vehicle purchases and service appointments through phone, text and email. Direct responses to appropriate department to resolve any concerns or questions. Update website with new vehicles available for purchase. Handled all tasks for cashiering and receptionist positions. Perform administrative and office management projects and duties as needed.

    • United States
    • Retail
    • 1 - 100 Employee
    • Head Cashier
      • Feb 2012 - Jul 2018

      Cashier, receptionist, warranty, order supplies, training and customer service. Proficient in Excel, Microsoft Office, ADP Cashier, receptionist, warranty, order supplies, training and customer service. Proficient in Excel, Microsoft Office, ADP

    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Independent Sales Representative
      • Feb 2012 - Feb 2013

      Handled all aspects of a direct sales marketing business. Order processing, sales, accounting and customer service. Handled all aspects of a direct sales marketing business. Order processing, sales, accounting and customer service.

    • Office Manager
      • Jan 1999 - Feb 2011

      Accounts payable/receivable, phones, customer service,errands. Accounts payable/receivable, phones, customer service,errands.

Education

  • Ramsey High School
    1974 - 1977

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