Kathy B.

Client Order Specialist at Promotional Designs, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Neenah, Wisconsin, United States, US

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Credentials

  • MS 2007 Office Suite Certificate
    -

Experience

  • Promotional Designs, Inc.
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Client Order Specialist
      • May 2019 - Present

      • Process orders from all platformso Stock orders, virtual orders and some custom orders• Monitor Customer Service Online email Inbox• Answer phone inquiries, phone orders as they come in • Follow up with customers o Notify of discontinued or shortage situationso Notify of backorder situationso FU to make sure orders ship in a timely manner• Update tracking information• Communicate Issues to Customers/Customer Support Specialists

    • Front Desk Receptionist
      • Feb 2018 - Present

      Greeted and directed visitors in person and by phoneAnswered inquiriesProcess Fulfillment orders Stock orders, virtual orders Complete various projects from all departments

  • Simply Incredible Foods
    • United States
    • Administrative Assistant
      • Sep 2015 - Jan 2018

      Manage inventory of raw materials and packaging materials for productionManage customer purchase ordersSet up trucking as neededOrganize inbound/outbound loads Manage inventory of raw materials and packaging materials for productionManage customer purchase ordersSet up trucking as neededOrganize inbound/outbound loads

  • Tegron Staffing
    • Data Entry Specialist/Clerical
      • Apr 2014 - May 2015

      Network Health• Entered authorization requests into member files• Faxed authorizations to providers• Proofed and mailed authorization letters to members• Generated authorization approvals within job role according to established protocols, policies and proceduresGoodwill Industries• Created New Hire files• Filed paperwork• Pulled files for terminations Network Health• Entered authorization requests into member files• Faxed authorizations to providers• Proofed and mailed authorization letters to members• Generated authorization approvals within job role according to established protocols, policies and proceduresGoodwill Industries• Created New Hire files• Filed paperwork• Pulled files for terminations

  • Landmark Staffing Resources
    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Receptionist/Clerical
      • Jun 2010 - Apr 2014

      Greeted and directed visitors in person and by phoneVerified information, processed new submissions and policy modificationsCompiled data for reports (researching, identifying, analyzing), populating into Excel Created and maintained workbooks, templates and documents for state filingsReviewed and identified states and lines of business to index state filingsAdapted to different management and office styles Updated and sent detailed reports for funding Greeted and directed visitors in person and by phoneVerified information, processed new submissions and policy modificationsCompiled data for reports (researching, identifying, analyzing), populating into Excel Created and maintained workbooks, templates and documents for state filingsReviewed and identified states and lines of business to index state filingsAdapted to different management and office styles Updated and sent detailed reports for funding

  • Fox World Travel
    • United States
    • Travel Arrangements
    • 100 - 200 Employee
    • Corporate Travel Specialist
      • Aug 2005 - Jan 2010

      Arranged meeting rooms, food service, and other requirements of corporate clienteleCoordinated domestic and international travel for corporate clientsNegotiated rates for group plans and individual travel with vendors Arranged meeting rooms, food service, and other requirements of corporate clienteleCoordinated domestic and international travel for corporate clientsNegotiated rates for group plans and individual travel with vendors

  • TQ3 Navigant
    • United States
    • Insurance
    • Corporate Travel Consultant
      • Mar 1993 - Aug 2005

      Arranged meeting rooms, food service, and other requirements of corporate clienteleCoordinated domestic and international travel for corporate clientsNegotiated rates for group plans and individual travel with vendors Arranged meeting rooms, food service, and other requirements of corporate clienteleCoordinated domestic and international travel for corporate clientsNegotiated rates for group plans and individual travel with vendors

Education

  • McConnell Travel School
    Cetificate, Travel Consultant
    1989 - 1989
  • Fox Valley Technical College
    MS 2007 Office Suite, Computer Skills
    2010 -
  • Shiocton High School
    Diploma, General Studies
    -

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