Managing Broker

• Jan 2019 - Present

Peerless Properties is a boutique property management firm located in the Piedmont Triad of North Carolina. We offer residential property owners and tenants high quality property management services with a "personal touch" that goes the extra mile in terms of service. Peerless Properties is a boutique property management firm located in the Piedmont Triad of North Carolina. We offer residential property owners and tenants high quality property management services with a "personal touch" that goes the extra mile in terms of service.

REALTOR ® / Broker

• Oct 2016 - Present

As part of the Berkshire Hathaway HomeServices Yost & Little Realty team, I am dedicated to providing all of your real estate needs. A full-service company, Berkshire Hathaway HomeServices Yost & Little Realty provides home buying and selling, mortgage lending, an apartment locator service, home warranties and title insurance services - all under one roof for your convenience. As one of the most respected real estate companies in America, Berkshire Hathaway HomeServices Yost & Little Realty is committed to providing its clients with comprehensive marketing and technology services, including thousands of property listings, searchable open houses, virtual tours, email updates, financial calculators, selling tips and much, much more. If you are looking for your dream home, considering selling your current residence, or even if you just have a real estate related question, please contact me. It would be a pleasure to serve you.

Office Manager/Community Relations Specialist

• Jun 2015 - Jan 2016

• Responsible for the selection, hiring, training, scheduling and performance evaluation of 10 front office/back office staff members in Greensboro and Winston Salem.• Grew new patient base from 0 to 30 patients per day with only one doctor in less than 3 months of start date, therefore being acknowledged as growing patient base faster than any of 20 existing offices for DMMG in southwest and southeast markets.• Responsible for training and leading all staff members to insure compliance with HIPPA, OSHA, Dental Board, and office policies on a daily basis.• Built and maintained relationships with 40+ pediatric offices throughout the Triad region in NC, including Head Start Programs for Guilford and Forsyth Counties. • Responsible for 100% of community relations, marketing and event planning for Greensboro and Winston Salem locations. • Managed and directed business development and strategic marketing for 2 North Carolina offices in order to boost new patient base and maintained an 80% patient retention rate.• Responsible for oversight of up fitting contracts to establish new offices and maintenance of equipment and facilities.

Server/Expeditor/FOH Manager

• Sep 2012 - Jun 2015

• Consistently exceeded sales goals. Recognized as one of three top sales team members for over 30 months.• Managed and ordered paper goods inventory to ensure restaurant paper stock met service needs. Designed and installed computerized inventory system to improve accuracy and efficiency.• Responsible for training over 25 new hire servers. Including teaching best practices for exceptional fine dining customer experience.• Handpicked by President of Wolfgang Puck Worldwide to ensure prompt and accurate delivery of quality food products, including food presentation, order accuracy, course timing and delivery speed.

Laura Mercier Business Manager

• Aug 2014 - Jan 2015

* Manage all day to day business operations* Interview, hire and train all new employees* Meet Daily and Monthly Sales Goals* Coordinate, plan and book all events.* Teach relentless customer service skills to new employees* Follow and execute daily, monthly and quarterly business plans* Drive sales and business goals by motivating and coaching all employees * Manage all day to day business operations* Interview, hire and train all new employees* Meet Daily and Monthly Sales Goals* Coordinate, plan and book all events.* Teach relentless customer service skills to new employees* Follow and execute daily, monthly and quarterly business plans* Drive sales and business goals by motivating and coaching all employees

Substitute Teacher

• Feb 2011 - Feb 2013

ACES Group Leader

• Sep 2011 - May 2012

• Planned and implemented developmentally appropriate activities for over 22 first and second grade students.• Lead indoor/outdoor reading and science lessons and tutored students in a variety of subjects.• Established programs to ensure children had access to a variety of developmentally appropriate program resources, interest centers, and activities.

6th Grade Teacher

• Aug 2008 - Feb 2011

• Taught social studies using new technologies to teach appropriate learning activities for 6th graders• Organized and managed field trips for all 6th students (12 classes, 360 plus students) as a first year teacher • Recognized with Apple of Excellence Award given for outstanding teaching and going above and beyond required teaching duties

Administrative Assistant

• Jan 2008 - Aug 2008

• Responsible for counseling parents, teachers, principals and other school administrators about school assignment and/or student placement for all 120+ schools in the Guilford County Schools System• Responsible for reading and analyzing incoming letters, memos, emails, reassignment requests, and reports to determine actions required to resolve assignment issues

Director of Staff

• Feb 2011 - Jul 2011

• Recruited, interviewed, hired and managed 200+ lifeguards and pool attendants for 18 pools throughout the Triad area of North Carolina.• Used negotiation and customer service skills to improve new and existing client relationships.• Responsible for training employees and maintaining all Human Resources records to ensure compliance with North Carolina laws. • Recruited, interviewed, hired and managed 200+ lifeguards and pool attendants for 18 pools throughout the Triad area of North Carolina.• Used negotiation and customer service skills to improve new and existing client relationships.• Responsible for training employees and maintaining all Human Resources records to ensure compliance with North Carolina laws.

Customer Service Representative

• Aug 2009 - Jul 2010

• Consistently met or exceeded weekly sales goals.• Raised productivity by rapidly handling checkout and customer service problems.• Initiated, directed and lead changes to store appearance to assist in achieving marketing goals.**Store went out of business** • Consistently met or exceeded weekly sales goals.• Raised productivity by rapidly handling checkout and customer service problems.• Initiated, directed and lead changes to store appearance to assist in achieving marketing goals.**Store went out of business**