Experience

Sunset West Advisors

• United States
• Financial Services
• 1 - 100 Employee

• Executive Assistant

  • Nov 2019 - Present

  • Coordinates and is responsible for multidimensional and complex calendaring to ensure presidents schedule is followed and respected. • Maintains positive relationships, crucial to the success of president and organization with clients, senior executive leaders, and all associates. • Completes projects and special assignments successfully, by establishing objectives; determining priorities; managing time and communicating progress status to the President. • Acts as “Gatekeeper”, creating win-win situations, while facilitating and providing operational support to my Executive. • Plans luncheons, prepares board meetings’ materials and creates executive correspondence. • Provides a bridge for smooth communication between president and other executives. Show less



Grifols

• Spain
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Administrative Assistant- Payroll (Contractor)

  • Aug 2017 - Nov 2019

  • Organized and scheduled meetings and appointments. • Offered departmental administrative support to a team of 15 people. • Received and redistributed all mail and invoices to appropriate departments. • Processed and reconciled all payroll invoices and check requests. • Logged and processed tax liens, income withholding support orders, and other garnishments. • Extensive use of Excel to track and analyze labor statistics. • Organized and scheduled meetings and appointments. • Offered departmental administrative support to a team of 15 people. • Received and redistributed all mail and invoices to appropriate departments. • Processed and reconciled all payroll invoices and check requests. • Logged and processed tax liens, income withholding support orders, and other garnishments. • Extensive use of Excel to track and analyze labor statistics.



El Encanto, A Belmond Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Reservation Agent/PBX Operator

  • Feb 2016 - Aug 2017

  • Provided engaging and personalized service for all guests to ensure the highest level of guest satisfaction. • Ran daily reports to check all reservations for accuracy as well as identified and anticipated all guests' needs. • Ensured that all standards and guest satisfaction objectives were met and exceeded on a daily basis. • Answered incoming phone calls and developed friendly rapport with callers while answering questions. • Provided engaging and personalized service for all guests to ensure the highest level of guest satisfaction. • Ran daily reports to check all reservations for accuracy as well as identified and anticipated all guests' needs. • Ensured that all standards and guest satisfaction objectives were met and exceeded on a daily basis. • Answered incoming phone calls and developed friendly rapport with callers while answering questions.



Courtyard by Marriott

• Hospitality
• 700 & Above Employee

• Front Desk Agent

  • Feb 2015 - Feb 2016

  • Provided all guests with a friendly and efficient check-in and check-out process. • Performed exemplary customer service and assistance to all hotel patrons. • Conducted night audit procedures in a timely and accurate manner. • Logged payment information and processed payments. • Provided all guests with a friendly and efficient check-in and check-out process. • Performed exemplary customer service and assistance to all hotel patrons. • Conducted night audit procedures in a timely and accurate manner. • Logged payment information and processed payments.