Kathryn Jackson (MA, FCIPD, EMCC)
Executive Coach & Trainer at careerbalance Ltd- Claim this Profile
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Bio
Linda Perkins
A real privilege to be able to attend Kathryn's Resilience at Work workshop as part of the NCTIR team. Kathryn engages well with her audience and makes "resilience" easy to understand and provides useful tools that individuals can easily adopt to navigate change and uncertain times. Kathryn's book Resilience at work is a fantastic resource which I constantly pick up to access information for myself or others. I recommend Kathryn Jackson for any organisation/company to assist with building resilience.
Helen Fergusson
What a privilege and great learning opportunity to work directly with Kathryn on a project. She has remarkable levels of positive energy, problem solving and seems to greet every challenge with not only open arms, but real solutions that work. Uplifting and a lot of fun to be around!
Linda Perkins
A real privilege to be able to attend Kathryn's Resilience at Work workshop as part of the NCTIR team. Kathryn engages well with her audience and makes "resilience" easy to understand and provides useful tools that individuals can easily adopt to navigate change and uncertain times. Kathryn's book Resilience at work is a fantastic resource which I constantly pick up to access information for myself or others. I recommend Kathryn Jackson for any organisation/company to assist with building resilience.
Helen Fergusson
What a privilege and great learning opportunity to work directly with Kathryn on a project. She has remarkable levels of positive energy, problem solving and seems to greet every challenge with not only open arms, but real solutions that work. Uplifting and a lot of fun to be around!
Linda Perkins
A real privilege to be able to attend Kathryn's Resilience at Work workshop as part of the NCTIR team. Kathryn engages well with her audience and makes "resilience" easy to understand and provides useful tools that individuals can easily adopt to navigate change and uncertain times. Kathryn's book Resilience at work is a fantastic resource which I constantly pick up to access information for myself or others. I recommend Kathryn Jackson for any organisation/company to assist with building resilience.
Helen Fergusson
What a privilege and great learning opportunity to work directly with Kathryn on a project. She has remarkable levels of positive energy, problem solving and seems to greet every challenge with not only open arms, but real solutions that work. Uplifting and a lot of fun to be around!
Linda Perkins
A real privilege to be able to attend Kathryn's Resilience at Work workshop as part of the NCTIR team. Kathryn engages well with her audience and makes "resilience" easy to understand and provides useful tools that individuals can easily adopt to navigate change and uncertain times. Kathryn's book Resilience at work is a fantastic resource which I constantly pick up to access information for myself or others. I recommend Kathryn Jackson for any organisation/company to assist with building resilience.
Helen Fergusson
What a privilege and great learning opportunity to work directly with Kathryn on a project. She has remarkable levels of positive energy, problem solving and seems to greet every challenge with not only open arms, but real solutions that work. Uplifting and a lot of fun to be around!
Credentials
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EMCC Senior Practitioner
EUROPEAN MENTORING & COACHING COUNCILSep, 2017- Oct, 2024 -
FCIPD
Chartered Institute of Personnel & DevelopmentJul, 1996- Oct, 2024
Experience
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careerbalance Ltd
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Vietnam
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Human Resources
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1 - 100 Employee
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Executive Coach & Trainer
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Jun 2007 - Present
My most recent projects have included designing and implementing Leader as Coach programmes, supporting HR teams with creating wellbeing initiatives and one-to-one coaching for professionals in a variety of industries. My most recent book Resilience at Work (Routledge, 2018) continues to provide me with amazing opportunities, after being named as a Finalist in the Business Book Awards (UK) and the Australian Career Book of the Year. I regularly speak at conferences about my work, and write for national and international publications. In July 2020 I launched Let's Talk Resilience at Work, a series of six evidence based workshops that bring the science of wellbeing to life and The content from this book was also designed into an international wellbeing app, called Kite Support.My other book, Essential Questions to GROW Your Team; is an essential resource for leaders who coach and continues to be used around the world by leaders who are new to coaching.My more unusual Assignments;*Lead Coaching advisor at the NZ Institute of Wellbeing & Resilience. * One of five coaches selected from across New Zealand to support the Christchurch City Rebuild and my work continues in this industry supporting the Kaikoura rebuild.* Invited to work with the partners of Ernst & Young, Christchurch to build and deliver a focus on the People Agenda, including coaching and skills development for leaders.*Invited to launch and lead Professionelle in Christchurch - a networking group for professional women and executives in the city.* Interviewed for five segments on the Good Morning Show - 'Surviving Redundancy', 'Interview Success', 'CV Secrets', 'Women returning to work', 'Get Me A Job!'
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Author
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Nov 2010 - Present
I’m really proud of my workbook; Essential Questions to GROW Your Team. During my work as a full time coach, I noticed that although leaders and managers understood and embraced the idea of asking more questions and doing more listening in conversations at work, they were apprehensive about designing their own questions “in the moment” during those very conversations. As a result, I designed a suite of Conversation Guides to help them.The Guides are a “safe” way to practice coaching. Leaders and managers simply choose the conversation they want to practice, and highlight the questions they wanted to try out. This helps to keep them focused on using the world renowned GROW framework, and also gives them a place to start a more natural sounding coaching conversation.Other ways that the Conversation Guides have been used include: • Inviting the person being coached to choose the questions they want to be asked.• Self-reflection by using the Conversation Guides to consider own circumstances.• A start place for designing own coaching questions.• A coaching tool used by anybody at work to support more coaching-style conversations.The workbook began life as PDF resource to support my workshops but soon began to be used by companies outside those that I worked with. I was blown away when it became recommended reading on a number of “Manager as Coach” training programmes in Business Schools around the world.REVIEWS“A vital guide to coaching conversations at work to deliver great business results” Graham Alexander, founder of the Alexander Corporation, originator of the GROW model and author of SuperCoaching and Tales from the Top” “A brisk, no nonsense style eBook which will be truly helpful to people who want to coach their team”, Alison Hardingham – International Best Selling author of eight books, and Director of Business Psychology at Yellow Dog Consulting UK.
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Content Director
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Mar 2020 - Present
Kite Support is a unique wellbeing and resilience app that has been designed and launched by a global team of wellbeing professionals. www.kitesupportapp.com Evidence based, and highly practical the app delivers a daily bite sized module of wellbeing science into the users phone. Modules are customizable and include topics that are built around personal wellbeing, social wellbeing, leading through change and new ways of working.Managing Anxiety, Leading through Adversity, Navigating Change, Understanding Grief...just some of the modules available. Currently reduced by 90% to just NZ$9.99/US$4.99 to reflect global circumstances and support wellbeing.
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Author
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Aug 2018 - Present
FINALIST; BEST INTERNATIONAL BUSINESS BOOK (BUSINESS BOOK AWARDS, UK)FINALIST: THE AUSTRALIAN BOOK AWARDSThe world of work is in a constant state of flux. Resilience at Work: Practical Tools for Career Success is an essential guide to maintaining resilience in this ever-changing environment, whether you are working in a turbulent field, navigating the job market or simply trying to realise your career ambitions.Based on the author’s own experience of working under extreme circumstances in post-earthquake Christchurch, New Zealand and enhanced by collaboration with leading resilience experts from around the world, this book is packed with stories, resources and personal coaching to support you to: learn about the importance of emotional honesty as a foundation for true resilience explore how your levels of self-care influence your ability to re-energise and stay strong consider how having the right sort of connections play a part in your ability to flourish reflect on how you have been learning (and changing) along your journey to resilienceThis is an invaluable resource for organisations looking to support employees by giving them the tools for self-managed resilience at work. It is also ideal for career coaches, counsellors and other professionals who are working with clients facing their own crisis of resilience, whether they are starting out or well-advanced on their career journey.Kathryn Jackson’s unique coaching style enables readers to truly personalise the approach they choose to take, using the stories, the frameworks and the research to create a unique voyage towards building Resilience at Work.
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Author
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Jul 2009 - Present
"By far the best handbook (about redundancy) I have come across...I recommend every generalist HR practitioner gets a copy for their work shelf as a guide to career counseling"; Employment Today"Jackson writes in a clear, easy to read style that informs without overloading. The book has a very practical focus - concentrating on 'coaching' readers step by step through their own redundancy and job change, rather than being a mere reference manual"; NZ Lawyer"A great guide for anybody who has lost their job or isn't sure what to do next"; The Johnson GroupThis workbook was designed to support people who have lost (or are losing) their job through redundancy and was Penguin Random House in 2009. It is currently being revised and will be available later in the year. (By the way I don't write children's books, I just happen to share the name of somebody who does which can get a bit confusing...even for my own publisher!)
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Bank of Scotland
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United Kingdom
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Banking
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700 & Above Employee
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Resource Manager
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2003 - 2006
Developed & implemented a Flexible Resourcing model. Operated as a full time internal Executive Coach during secondment to Learning & Development group.Key achievements*Full-time Internal Coach: Provided executive coaching for 25 leaders in the Motor Division - travelled across the UK to support design and implementation of professional development planning. Additional ad hoc support for team members (480 total)• Managed the supply of over 300 resources to deliver a portfolio of projects exceeding £35million. Included the development of a Resource Strategy to identify the capability required to deliver this portfolio. • Introduced a Career Framework and team of Career Managers to facilitate the professional and personal development of staff. • Developed and implemented recruitment campaign for over 40 new employees within 4-months. • Implemented a preferred supplier structure for sourcing external resources, resulting in cost savings of over £200k within first 3 months. • Invited to launch and lead a People Management Working Group, to introduce initiatives relating to people management practices, including Talent Management.
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Royal Bank of Scotland
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Banking
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1 - 100 Employee
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Project Manager - Employee Engagement Team
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2001 - 2003
Responsible for working on projects to identify, develop and promote Employee Attraction strategies including; Great Place to Work and Best Companies surveys, online Recruitment and advertising and joiner/leaver/turndown processes (used by over 10,000/yr).Six month secondment to Human Capital Division to provide executive HR reporting, preparation of communications for national press release and contribution to development of award winning Human Capital Measurement Model. Responsible for working on projects to identify, develop and promote Employee Attraction strategies including; Great Place to Work and Best Companies surveys, online Recruitment and advertising and joiner/leaver/turndown processes (used by over 10,000/yr).Six month secondment to Human Capital Division to provide executive HR reporting, preparation of communications for national press release and contribution to development of award winning Human Capital Measurement Model.
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Arthur Andersen/Andersen
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Denmark
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Truck Transportation
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1 - 100 Employee
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Recruitment/People Manager
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1995 - 2001
Key achievements : Managed the supply and demand of resources within the Assurance & Business Advisory team, including succession planning and talent management.Developed Road shows, work shadow opportunities, summer vacation programme and Open Days to introduce a pipeline supply of graduate resources in the Scottish practice. Developed external relationships; including the Association of Graduate Recruiters and Careers Advisors (AGCAS) – and made presentations at their national conferences. Instructed and facilitated on the National Behavioral Interviewing course, and taught a variety of workshops at universities including Interview Skills, Team Building and Communication Skills.
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Education
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2017 - 2017
European Mentoring and Coaching Council
European Individual Accreditation, Senior Practitioner -
2008 - 2008
Career Analysts - Career Coach Training, New Zealand
Career Coach Training, Career Coach Training -
2008 - 2008
In Tandem Training, Auckland
NLP for Business -
2005 - 2005
Oxford School of Coaching, London
Certificate in Coaching, Professional and business coaching -
1995 - 1997
Kingston University, London
Masters, Human Resource Management -
1991 - 1995
University of Stirling
BA Hons First Class, Human Resource Management -specialising in Workplace Motivation -
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Texas A&M University
BA Hons Human Resources and Sociology
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