Account Manager

• May 2023 - Oct 2023

• Increased sales revenue by 27% in 3 months through targeted customer outreach and strategic product positioning. • Grew existing accounts by introducing new product offerings, resulting in a 20% increase in revenue in 6 months. For more than a decade, we’ve combined expert craftsmanship, state-of-the-art fabrication, and an unparalleled commitment to our customers to provide an experience you won’t find anywhere else. Find out why thousands of customers in Austin and Central Texas… Show more • Increased sales revenue by 27% in 3 months through targeted customer outreach and strategic product positioning. • Grew existing accounts by introducing new product offerings, resulting in a 20% increase in revenue in 6 months. For more than a decade, we’ve combined expert craftsmanship, state-of-the-art fabrication, and an unparalleled commitment to our customers to provide an experience you won’t find anywhere else. Find out why thousands of customers in Austin and Central Texas trust True Blue Surfaces to fabricate and install their natural and engineered stone countertops. Show less • Increased sales revenue by 27% in 3 months through targeted customer outreach and strategic product positioning. • Grew existing accounts by introducing new product offerings, resulting in a 20% increase in revenue in 6 months. For more than a decade, we’ve combined expert craftsmanship, state-of-the-art fabrication, and an unparalleled commitment to our customers to provide an experience you won’t find anywhere else. Find out why thousands of customers in Austin and Central Texas… Show more • Increased sales revenue by 27% in 3 months through targeted customer outreach and strategic product positioning. • Grew existing accounts by introducing new product offerings, resulting in a 20% increase in revenue in 6 months. For more than a decade, we’ve combined expert craftsmanship, state-of-the-art fabrication, and an unparalleled commitment to our customers to provide an experience you won’t find anywhere else. Find out why thousands of customers in Austin and Central Texas trust True Blue Surfaces to fabricate and install their natural and engineered stone countertops. Show less

Sales Development Manager

• Jul 2022 - Dec 2022

• Recruited to create and direct GTM strategy and playbooks for 19-22 companies at any given time. These companies range from startups in stealth mode to Fortune 500 companies and have all varieties of ICP’s. • Maintained client retention over 30% • Upsold over 50% of accounts • 90% of accounts achieved PMF • 85% of accounts hit 100% or higher appointment/mth goal. • Gather data and research trends to become a subject matter expert for my clients. Use data to… Show more • Recruited to create and direct GTM strategy and playbooks for 19-22 companies at any given time. These companies range from startups in stealth mode to Fortune 500 companies and have all varieties of ICP’s. • Maintained client retention over 30% • Upsold over 50% of accounts • 90% of accounts achieved PMF • 85% of accounts hit 100% or higher appointment/mth goal. • Gather data and research trends to become a subject matter expert for my clients. Use data to make decisions and create successful outbound campaigns.Key Accomplishments: Maintained client retention over 30% Upsold over 50% of accounts 90% of accounts achieved PMF 85% of accounts hit 100% or higher appointment/mth goal. Building Predictable Pipeline Isn't Art--- It's CIENCE. Visit https://www.cience.com. For smart sales & marketing leaders, there is now a flexible, accurate, low overhead, high yield way to go to market. Spend less to acquire the right customers each month. CIENCE provides a highly trained, well-equipped, knowledgeable fleet of sales development talent as your outsourced outbound department. We will help you to execute your vision or simply support the growing demand of your already established sales team. Show less • Recruited to create and direct GTM strategy and playbooks for 19-22 companies at any given time. These companies range from startups in stealth mode to Fortune 500 companies and have all varieties of ICP’s. • Maintained client retention over 30% • Upsold over 50% of accounts • 90% of accounts achieved PMF • 85% of accounts hit 100% or higher appointment/mth goal. • Gather data and research trends to become a subject matter expert for my clients. Use data to… Show more • Recruited to create and direct GTM strategy and playbooks for 19-22 companies at any given time. These companies range from startups in stealth mode to Fortune 500 companies and have all varieties of ICP’s. • Maintained client retention over 30% • Upsold over 50% of accounts • 90% of accounts achieved PMF • 85% of accounts hit 100% or higher appointment/mth goal. • Gather data and research trends to become a subject matter expert for my clients. Use data to make decisions and create successful outbound campaigns.Key Accomplishments: Maintained client retention over 30% Upsold over 50% of accounts 90% of accounts achieved PMF 85% of accounts hit 100% or higher appointment/mth goal. Building Predictable Pipeline Isn't Art--- It's CIENCE. Visit https://www.cience.com. For smart sales & marketing leaders, there is now a flexible, accurate, low overhead, high yield way to go to market. Spend less to acquire the right customers each month. CIENCE provides a highly trained, well-equipped, knowledgeable fleet of sales development talent as your outsourced outbound department. We will help you to execute your vision or simply support the growing demand of your already established sales team. Show less

Hiring Manager

• May 2022 - Jul 2022

• Responsible for recruiting all hourly positions, assisting as necessary with management positions. • Schedules and participates in monthly/quarterly career fairs hosted by local colleges and schools. • Administrative user for recruiting platforms such as: Indeed, Snagajob, etc • Collaborates with the General Manager and Corporate HR department on hiring initiatives. • Manages the Applicant Tracking System for the park, communicating and coordinating interviews with department… Show more • Responsible for recruiting all hourly positions, assisting as necessary with management positions. • Schedules and participates in monthly/quarterly career fairs hosted by local colleges and schools. • Administrative user for recruiting platforms such as: Indeed, Snagajob, etc • Collaborates with the General Manager and Corporate HR department on hiring initiatives. • Manages the Applicant Tracking System for the park, communicating and coordinating interviews with department heads. • Schedules and conducts all candidates for auditions, interviews, and orientations. • Assists new hires with the onboarding process, ensuring background checks, I-9s, Everify, and all new hire paperwork has been completed prior to training. • Collaborates with department managers to assign new hire training schedules. Show less • Responsible for recruiting all hourly positions, assisting as necessary with management positions. • Schedules and participates in monthly/quarterly career fairs hosted by local colleges and schools. • Administrative user for recruiting platforms such as: Indeed, Snagajob, etc • Collaborates with the General Manager and Corporate HR department on hiring initiatives. • Manages the Applicant Tracking System for the park, communicating and coordinating interviews with department… Show more • Responsible for recruiting all hourly positions, assisting as necessary with management positions. • Schedules and participates in monthly/quarterly career fairs hosted by local colleges and schools. • Administrative user for recruiting platforms such as: Indeed, Snagajob, etc • Collaborates with the General Manager and Corporate HR department on hiring initiatives. • Manages the Applicant Tracking System for the park, communicating and coordinating interviews with department heads. • Schedules and conducts all candidates for auditions, interviews, and orientations. • Assists new hires with the onboarding process, ensuring background checks, I-9s, Everify, and all new hire paperwork has been completed prior to training. • Collaborates with department managers to assign new hire training schedules. Show less

Account Executive

• Mar 2017 - Oct 2017

• Executed full-scale accountability for account ownership with a reputation for lead generation, staff training, and call coaching to maximize results. Developed staff using various sales practices. Applied skills in data analytics to expand territory and market impact, conducting cold-calls and tracking customers in Salesforce. • Key Accomplishments : • Achieved a 75% demo to close rate and became first Account Executive to win a sale. • Recognized for outperforming… Show more • Executed full-scale accountability for account ownership with a reputation for lead generation, staff training, and call coaching to maximize results. Developed staff using various sales practices. Applied skills in data analytics to expand territory and market impact, conducting cold-calls and tracking customers in Salesforce. • Key Accomplishments : • Achieved a 75% demo to close rate and became first Account Executive to win a sale. • Recognized for outperforming expectations, consistently securing 100% of sales targets. Show less • Executed full-scale accountability for account ownership with a reputation for lead generation, staff training, and call coaching to maximize results. Developed staff using various sales practices. Applied skills in data analytics to expand territory and market impact, conducting cold-calls and tracking customers in Salesforce. • Key Accomplishments : • Achieved a 75% demo to close rate and became first Account Executive to win a sale. • Recognized for outperforming… Show more • Executed full-scale accountability for account ownership with a reputation for lead generation, staff training, and call coaching to maximize results. Developed staff using various sales practices. Applied skills in data analytics to expand territory and market impact, conducting cold-calls and tracking customers in Salesforce. • Key Accomplishments : • Achieved a 75% demo to close rate and became first Account Executive to win a sale. • Recognized for outperforming expectations, consistently securing 100% of sales targets. Show less

Sales Training Manager

• Oct 2015 - Jun 2016

Onboarded new hires to help them get their 1st deal within 30 days by intensive training and call coaching all sales reps for success. OutboundEngine helps small business owners to increase referral and word of mouth business by automating email and social media touches to those business' clients. It is also one of THE BEST PLACES TO WORK in Austin and has won that award several years in a row.

National Sales Executive - Team Lead

• Jan 2015 - Oct 2015

• Awarded Equity Shares as an award for hard work and leadership. • Promoted from Sr. Sales Executive - Team Lead to National Sales Executive - Team Lead, January 1, 2015 • Regularly providing training covering a variety of topics (i.e., Pipeline Management, Cold Call Intro, Checking In During a Pitch, Listening and Redirecting a Prospect During a Pitch, etc.) to the entire sales-team as a whole, in small group settings, and in 1:1s • Regularly leading Batting Cages/ Role… Show more • Awarded Equity Shares as an award for hard work and leadership. • Promoted from Sr. Sales Executive - Team Lead to National Sales Executive - Team Lead, January 1, 2015 • Regularly providing training covering a variety of topics (i.e., Pipeline Management, Cold Call Intro, Checking In During a Pitch, Listening and Redirecting a Prospect During a Pitch, etc.) to the entire sales-team as a whole, in small group settings, and in 1:1s • Regularly leading Batting Cages/ Role Playing Sessions • Occasional Call Coaching • Most consistent sales teammember, meeting and exceeding quotas every month • Highly sought after by teammates for 1:1 specific trainings • All-around sales success in nearly every industry we offer our service to • Sought after by management for input into training materials •Awarded Equity Shares as an award for hard work and leadership. •Promoted from Sr. Sales Executive - Team Lead to National Sales Executive - Team Lead, January 1, 2015 •Regularly providing training covering a variety of topics (i.e., Pipeline Management, Cold Call Intro, Checking In During a Pitch, Listening and Redirecting a Prospect During a Pitch, etc.) to the entire sales-team as a whole, in small group settings, and in 1:1s •Regularly leading Batting Cages/ Role Playing Sessions •Occasional Call Coaching •Most consistent sales team member, meeting and exceeding quotas every month •Highly sought after by teammates for 1:1 specific trainings •All-around sales success in nearly every industry we offer our service to •Sought after by management for input into training materials

Senior Sales Executive - Team Lead

• Oct 2014 - Jan 2015

• Promoted from Sr. Sales Executive to Sr. Sales Executive - Team Lead, October 1, 2014 • Awarded President's Club status (three quarters consecutively) for selling more than $60,000 in First Year Revenue in Q3 of 2014 • Regularly providing training covering a variety of topics (i.e., Pipeline Management, Cold Call Intro, Checking In During a Pitch, Listening and Redirecting a Prospect During a Pitch, etc.) to the entire sales-team as a whole, in small group settings, and in… Show more • Promoted from Sr. Sales Executive to Sr. Sales Executive - Team Lead, October 1, 2014 • Awarded President's Club status (three quarters consecutively) for selling more than $60,000 in First Year Revenue in Q3 of 2014 • Regularly providing training covering a variety of topics (i.e., Pipeline Management, Cold Call Intro, Checking In During a Pitch, Listening and Redirecting a Prospect During a Pitch, etc.) to the entire sales-team as a whole, in small group settings, and in 1:1s • Regularly leading Batting Cages/ Role Playing Sessions • Occasional Call Coaching • Most consistent sales teammember, meeting and exceeding quotas every month • Highly sought after by teammates for 1:1 specific trainings • All-around sales success in nearly every industry we offer our service to • Sought after by management for input into training materials

Senior Sales Executive

• Jul 2014 - Oct 2014

Received 2 OutboundEngination awards and was recognized in front of the entire company for being an example in personal leadership development, development of other employees, and continuing to be a top performer. These awards are a high honor because they are only awarded by top executives and each executive is only able to award 1 person. Senior Vice President of Sales, Scott Leese, awarded 1 to me and CEO, Branndon Stewart awarded 1 to me. Both were awarded at the… Show more Received 2 OutboundEngination awards and was recognized in front of the entire company for being an example in personal leadership development, development of other employees, and continuing to be a top performer. These awards are a high honor because they are only awarded by top executives and each executive is only able to award 1 person. Senior Vice President of Sales, Scott Leese, awarded 1 to me and CEO, Branndon Stewart awarded 1 to me. Both were awarded at the September company update. • Promoted from Sales Executive to Sr. Sales Executive, July 1, 2014 • Received a $3,000 base pay increase along with the promotion • Awarded President's Club status (two quarters consecutively) for selling more than $60,000 in First Year Revenue in Q2 of 2014 • Regularly providing training covering a variety of topics (i.e., Pipeline Management, Cold Call Intro, Checking In During a Pitch, Listening and Redirecting a Prospect During a Pitch, etc.) to the entire sales-team as a whole, in small group settings, and in 1:1s • Regularly leading Batting Cages/ Role Playing Sessions • Occasional Call Coaching • Most consistent sales teammember, meeting and exceeding quotas every month • Highly sought after by teammates for 1:1 specific trainings • All-around sales success in nearly every industry we offer our service to • Sought after by management for input into training materials

Sales Executive

• Apr 2014 - Jul 2014

•Awarded equity shares as a reward for hard work and leadership •Winner of a trip to Aspen, Colorado as part of a sales spiff •Promoted from Sales Associate to Sales Executive, April 1, 2014 (fastest employee to reach this promotion to date -completely bypassing a title in between) •Received a $9,000 base pay increase along with the promotion •Awarded President's Club status for selling more than $60,000 in First Year Revenue in Q1 of 2014 •Received paid-for trip to South Padre… Show more •Awarded equity shares as a reward for hard work and leadership •Winner of a trip to Aspen, Colorado as part of a sales spiff •Promoted from Sales Associate to Sales Executive, April 1, 2014 (fastest employee to reach this promotion to date -completely bypassing a title in between) •Received a $9,000 base pay increase along with the promotion •Awarded President's Club status for selling more than $60,000 in First Year Revenue in Q1 of 2014 •Received paid-for trip to South Padre as part of the President's Club •Assisting the marketing team in creation of e-mails for the sales team •Regularly providing training covering a variety of topics (i.e., Pipeline Management, Cold Call Intro, Checking In During a Pitch, Listening and Redirecting a Prospect During a Pitch, etc.) to the entire sales-team as a whole, in small group settings, and in 1:1s •Regularly leading Batting Cages/ Role Playing Sessions •Occasional Call Coaching •Most consistent sales team member, meeting and exceeding quotas every month •Highly sought after by teammates for 1:1 specific trainings •All-around sales success in nearly every industry we offer our service to •Sought after by management for input into training materials

Sales Associate

• Aug 2013 - Apr 2014

•Awarded the Gym Rat Award for March 2014 for out-working the sales floor. •Regularly providing training covering a variety of topics (i.e., Pipeline Management, Cold Call Intro, Checking In During a Pitch, Listening and Redirecting a Prospect During a Pitch, etc.) to the entire sales-team as a whole, in small group settings, and in 1:1s •Regularly leading Batting Cages/ Role Playing Sessions •Occasional Call Coaching •Most consistent sales team member, meeting and exceeding quotas… Show more •Awarded the Gym Rat Award for March 2014 for out-working the sales floor. •Regularly providing training covering a variety of topics (i.e., Pipeline Management, Cold Call Intro, Checking In During a Pitch, Listening and Redirecting a Prospect During a Pitch, etc.) to the entire sales-team as a whole, in small group settings, and in 1:1s •Regularly leading Batting Cages/ Role Playing Sessions •Occasional Call Coaching •Most consistent sales team member, meeting and exceeding quotas every month •Highly sought after by teammates for 1:1 specific trainings •All-around sales success in nearly every industry we offer our service to •Sought after by management for input into training materials

Account Executive - Team Lead

• Jan 2012 - Feb 2013

• Directed business development opportunities as a Team Lead for 4 sales specialists in a highly demanding environment. Forged strong relationships with personnel while championing process improvements and coaching and training staff in various assigned duties. • Maximized revenue, achieving $75K in business, a record setting level of individual contribution. •Secured new accounts, including 338 merchants and small - and large-size corporate accounts. •Awarded #2 overall in new… Show more • Directed business development opportunities as a Team Lead for 4 sales specialists in a highly demanding environment. Forged strong relationships with personnel while championing process improvements and coaching and training staff in various assigned duties. • Maximized revenue, achieving $75K in business, a record setting level of individual contribution. •Secured new accounts, including 338 merchants and small - and large-size corporate accounts. •Awarded #2 overall in new acquisitions and #1 ranking in total revenue across the company. Show less • Directed business development opportunities as a Team Lead for 4 sales specialists in a highly demanding environment. Forged strong relationships with personnel while championing process improvements and coaching and training staff in various assigned duties. • Maximized revenue, achieving $75K in business, a record setting level of individual contribution. •Secured new accounts, including 338 merchants and small - and large-size corporate accounts. •Awarded #2 overall in new… Show more • Directed business development opportunities as a Team Lead for 4 sales specialists in a highly demanding environment. Forged strong relationships with personnel while championing process improvements and coaching and training staff in various assigned duties. • Maximized revenue, achieving $75K in business, a record setting level of individual contribution. •Secured new accounts, including 338 merchants and small - and large-size corporate accounts. •Awarded #2 overall in new acquisitions and #1 ranking in total revenue across the company. Show less

Call Center Manager

• Jun 2010 - Apr 2011

As a manager/producer of a small team created to solicit and to schedule appointments for the benefits decision makers on behalf of Colonial Life, I both managed the team, but also consistently made the most calls and set the highest number of appointments. My work provided for the largest number of sales for the reps assigned leads from the telemarketing department. • Number one telemarketer at Colonial Life, regularly setting 3x-4x the number of appointments set by my colleagues with… Show more As a manager/producer of a small team created to solicit and to schedule appointments for the benefits decision makers on behalf of Colonial Life, I both managed the team, but also consistently made the most calls and set the highest number of appointments. My work provided for the largest number of sales for the reps assigned leads from the telemarketing department. • Number one telemarketer at Colonial Life, regularly setting 3x-4x the number of appointments set by my colleagues with fewest reschedules and no-shows. • Trainer and developer of all new hires that came into the call center. Show less As a manager/producer of a small team created to solicit and to schedule appointments for the benefits decision makers on behalf of Colonial Life, I both managed the team, but also consistently made the most calls and set the highest number of appointments. My work provided for the largest number of sales for the reps assigned leads from the telemarketing department. • Number one telemarketer at Colonial Life, regularly setting 3x-4x the number of appointments set by my colleagues with… Show more As a manager/producer of a small team created to solicit and to schedule appointments for the benefits decision makers on behalf of Colonial Life, I both managed the team, but also consistently made the most calls and set the highest number of appointments. My work provided for the largest number of sales for the reps assigned leads from the telemarketing department. • Number one telemarketer at Colonial Life, regularly setting 3x-4x the number of appointments set by my colleagues with fewest reschedules and no-shows. • Trainer and developer of all new hires that came into the call center. Show less

Residential Sales Representative

• Jul 2009 - Jun 2010

As a member of residential new sales team, I was responsible for generating new leads and attending appointments scheduled by the company. My position required me to sell products following established guidelines, identify prospects utilizing creative lead generating techniques, present sales presentation to prospects, follow up with prospects, prepare final contract for signature, process work orders and complete all paperwork in accordance with approved and standardized procedures, contact… Show more As a member of residential new sales team, I was responsible for generating new leads and attending appointments scheduled by the company. My position required me to sell products following established guidelines, identify prospects utilizing creative lead generating techniques, present sales presentation to prospects, follow up with prospects, prepare final contract for signature, process work orders and complete all paperwork in accordance with approved and standardized procedures, contact clients for post installation follow-up, and maintain customer retention by affirming customer satisfaction throughout service period. To generate leads, I attended networking functions, followed up with clients, and established relationships with local businesses. My sales success started immediately with my very first sale on the job being a $1600 sale for the company. • Excellent at customer retention and often given extra assignments of that nature. Show less As a member of residential new sales team, I was responsible for generating new leads and attending appointments scheduled by the company. My position required me to sell products following established guidelines, identify prospects utilizing creative lead generating techniques, present sales presentation to prospects, follow up with prospects, prepare final contract for signature, process work orders and complete all paperwork in accordance with approved and standardized procedures, contact… Show more As a member of residential new sales team, I was responsible for generating new leads and attending appointments scheduled by the company. My position required me to sell products following established guidelines, identify prospects utilizing creative lead generating techniques, present sales presentation to prospects, follow up with prospects, prepare final contract for signature, process work orders and complete all paperwork in accordance with approved and standardized procedures, contact clients for post installation follow-up, and maintain customer retention by affirming customer satisfaction throughout service period. To generate leads, I attended networking functions, followed up with clients, and established relationships with local businesses. My sales success started immediately with my very first sale on the job being a $1600 sale for the company. • Excellent at customer retention and often given extra assignments of that nature. Show less

Receptionist

• Aug 2008 - Jul 2009

As a receptionist, I controlled all clerical aspects such as file organization, supply ordering, mail, office schedules, conference room schedules, and appearance of the lobby. I also initiated new methods for reporting events and punch lists by creating easy-to-use templates and following standardized styles already in place. • Researched price trends of office supplies and negotiated prices with a new distributor to cut inventory costs by approximately 40%, while still managing to… Show more As a receptionist, I controlled all clerical aspects such as file organization, supply ordering, mail, office schedules, conference room schedules, and appearance of the lobby. I also initiated new methods for reporting events and punch lists by creating easy-to-use templates and following standardized styles already in place. • Researched price trends of office supplies and negotiated prices with a new distributor to cut inventory costs by approximately 40%, while still managing to provide all requested items and upgrading presentation items. • Assisted in a successful golf-fundraiser; receiving recognition for my work in generating raffle prize donations. Show less As a receptionist, I controlled all clerical aspects such as file organization, supply ordering, mail, office schedules, conference room schedules, and appearance of the lobby. I also initiated new methods for reporting events and punch lists by creating easy-to-use templates and following standardized styles already in place. • Researched price trends of office supplies and negotiated prices with a new distributor to cut inventory costs by approximately 40%, while still managing to… Show more As a receptionist, I controlled all clerical aspects such as file organization, supply ordering, mail, office schedules, conference room schedules, and appearance of the lobby. I also initiated new methods for reporting events and punch lists by creating easy-to-use templates and following standardized styles already in place. • Researched price trends of office supplies and negotiated prices with a new distributor to cut inventory costs by approximately 40%, while still managing to provide all requested items and upgrading presentation items. • Assisted in a successful golf-fundraiser; receiving recognition for my work in generating raffle prize donations. Show less

Youth Pastor

• Jun 2008 - Apr 2009

As a youth pastor, it was my job to establish a youth ministry for a small church that had several youth with special needs. I also wrote all of the press releases which achieved the coverage prior to and after the fund-raiser in the Schertz Herald (local) Newspaper. • Co-created a marketing mailer and distributed it to 250+ households, launched a successful weekly event for teens, called, "Sunday Night Rewind" and directed it for six months. • Organized and oversaw the youth groups… Show more As a youth pastor, it was my job to establish a youth ministry for a small church that had several youth with special needs. I also wrote all of the press releases which achieved the coverage prior to and after the fund-raiser in the Schertz Herald (local) Newspaper. • Co-created a marketing mailer and distributed it to 250+ households, launched a successful weekly event for teens, called, "Sunday Night Rewind" and directed it for six months. • Organized and oversaw the youth groups first-ever fund-raiser with the assistance of the City of Schertz after forming an alliance with them which resulted in raising over $200 for the youth group of nine. Show less As a youth pastor, it was my job to establish a youth ministry for a small church that had several youth with special needs. I also wrote all of the press releases which achieved the coverage prior to and after the fund-raiser in the Schertz Herald (local) Newspaper. • Co-created a marketing mailer and distributed it to 250+ households, launched a successful weekly event for teens, called, "Sunday Night Rewind" and directed it for six months. • Organized and oversaw the youth groups… Show more As a youth pastor, it was my job to establish a youth ministry for a small church that had several youth with special needs. I also wrote all of the press releases which achieved the coverage prior to and after the fund-raiser in the Schertz Herald (local) Newspaper. • Co-created a marketing mailer and distributed it to 250+ households, launched a successful weekly event for teens, called, "Sunday Night Rewind" and directed it for six months. • Organized and oversaw the youth groups first-ever fund-raiser with the assistance of the City of Schertz after forming an alliance with them which resulted in raising over $200 for the youth group of nine. Show less

Senior Sales Associate

• 2007 - 2008

As the senior sales associate, I was a key holder. It was my responsibility to count the cash drawers and determine the deposit. I was an opener and a closer. I utilized a common point-of-sale application and a cash register. I was required to train new employees, interview potential new hires, and set goals for employees. I was second-in-line to the store manager and had to deal with irate guests and problem solve store setups and special order issues. I used interpersonal communications… Show more As the senior sales associate, I was a key holder. It was my responsibility to count the cash drawers and determine the deposit. I was an opener and a closer. I utilized a common point-of-sale application and a cash register. I was required to train new employees, interview potential new hires, and set goals for employees. I was second-in-line to the store manager and had to deal with irate guests and problem solve store setups and special order issues. I used interpersonal communications skills and mathematical skills in my job. • Recognized for my skill in tracking and maintaining metrics. • Certified in Bible Types. Show less As the senior sales associate, I was a key holder. It was my responsibility to count the cash drawers and determine the deposit. I was an opener and a closer. I utilized a common point-of-sale application and a cash register. I was required to train new employees, interview potential new hires, and set goals for employees. I was second-in-line to the store manager and had to deal with irate guests and problem solve store setups and special order issues. I used interpersonal communications… Show more As the senior sales associate, I was a key holder. It was my responsibility to count the cash drawers and determine the deposit. I was an opener and a closer. I utilized a common point-of-sale application and a cash register. I was required to train new employees, interview potential new hires, and set goals for employees. I was second-in-line to the store manager and had to deal with irate guests and problem solve store setups and special order issues. I used interpersonal communications skills and mathematical skills in my job. • Recognized for my skill in tracking and maintaining metrics. • Certified in Bible Types. Show less

Intern (Executive Assistant)

• 2007 - 2007

As an intern for the San Antonio field office of Joni & Friends, I was required to assist with all aspects of launching the field office. This included typing and filing, organizing an office, creating an inventory, creating databases for correspondence and mailing out correspondence. I was required to do 15- 20 hours of research per week, to include learning about disabilities, researching common disabilities among veterans, and creating reports (three during my internship). Further, I worked… Show more As an intern for the San Antonio field office of Joni & Friends, I was required to assist with all aspects of launching the field office. This included typing and filing, organizing an office, creating an inventory, creating databases for correspondence and mailing out correspondence. I was required to do 15- 20 hours of research per week, to include learning about disabilities, researching common disabilities among veterans, and creating reports (three during my internship). Further, I worked at Community Bible Church in the Embrace Ministry (a Sunday school program for children and teens with disabilities). • Co-planned, publicized, and executed the event, "A Celebration of Hope" featuring Joni Ereakson Tada, the founder of the organization. • Assistant creative to a play presented by persons with disabilities at the event, "A Celebration of Hope." Show less As an intern for the San Antonio field office of Joni & Friends, I was required to assist with all aspects of launching the field office. This included typing and filing, organizing an office, creating an inventory, creating databases for correspondence and mailing out correspondence. I was required to do 15- 20 hours of research per week, to include learning about disabilities, researching common disabilities among veterans, and creating reports (three during my internship). Further, I worked… Show more As an intern for the San Antonio field office of Joni & Friends, I was required to assist with all aspects of launching the field office. This included typing and filing, organizing an office, creating an inventory, creating databases for correspondence and mailing out correspondence. I was required to do 15- 20 hours of research per week, to include learning about disabilities, researching common disabilities among veterans, and creating reports (three during my internship). Further, I worked at Community Bible Church in the Embrace Ministry (a Sunday school program for children and teens with disabilities). • Co-planned, publicized, and executed the event, "A Celebration of Hope" featuring Joni Ereakson Tada, the founder of the organization. • Assistant creative to a play presented by persons with disabilities at the event, "A Celebration of Hope." Show less

Sales Support- Intern

• 2007 - 2007

I worked for a short period as an intern at Six Flags Fiesta Texas in the marketing department. I supported the sales team in various ways, including phone calls, assisting in event planning (from preparation to the actual event itself). I also handled mailings and assisted with gift baskets and other general support activities as needed. Further, I assisted in operating and monitoring rides on an as-needed basis. I worked for a short period as an intern at Six Flags Fiesta Texas in the marketing department. I supported the sales team in various ways, including phone calls, assisting in event planning (from preparation to the actual event itself). I also handled mailings and assisted with gift baskets and other general support activities as needed. Further, I assisted in operating and monitoring rides on an as-needed basis.

Sales Associate

• 2006 - 2007

Responsible for retail sales and meeting daily and monthly quotas. Maintaining a customer database.

Lead Sales Associate

• 2005 - 2006

As a lead sales associate at Ann Taylor Factory, I was responsible for leading the store in sales. I had to set the sales standard for the other ladies and often reached record goals. My manager was recognized at a national meeting for my sales success and I was rewarded with a letter from a sales executive.

Weight Loss Consultant

• 2006 - 2006

As a weight loss counselor and sales consultant, it was my responsibility to set weight loss goals for clients and help them to meet those goals. Results were measured three times weekly on a scale and I was required to review menu plans, meal diaries, and problem solve for clients who were struggling to stick to the plan. I was also required to care call (or check-up) on clients who didn't make it into the center. I did some cold calling and helped to renew several contracts. Throughout each… Show more As a weight loss counselor and sales consultant, it was my responsibility to set weight loss goals for clients and help them to meet those goals. Results were measured three times weekly on a scale and I was required to review menu plans, meal diaries, and problem solve for clients who were struggling to stick to the plan. I was also required to care call (or check-up) on clients who didn't make it into the center. I did some cold calling and helped to renew several contracts. Throughout each week, I would dedicate a couple hours to researching favorite foods of clients with our registered dietitians to find ways that they could enjoy foods and stay on the diet plan. I routinely had the highest or second-highest number of sales and even received special sales training on initial consultation- reserved only for top salespersons. Show less As a weight loss counselor and sales consultant, it was my responsibility to set weight loss goals for clients and help them to meet those goals. Results were measured three times weekly on a scale and I was required to review menu plans, meal diaries, and problem solve for clients who were struggling to stick to the plan. I was also required to care call (or check-up) on clients who didn't make it into the center. I did some cold calling and helped to renew several contracts. Throughout each… Show more As a weight loss counselor and sales consultant, it was my responsibility to set weight loss goals for clients and help them to meet those goals. Results were measured three times weekly on a scale and I was required to review menu plans, meal diaries, and problem solve for clients who were struggling to stick to the plan. I was also required to care call (or check-up) on clients who didn't make it into the center. I did some cold calling and helped to renew several contracts. Throughout each week, I would dedicate a couple hours to researching favorite foods of clients with our registered dietitians to find ways that they could enjoy foods and stay on the diet plan. I routinely had the highest or second-highest number of sales and even received special sales training on initial consultation- reserved only for top salespersons. Show less

Retail Associate

• 2001 - 2005