Kathryn Cole
Program/Project Manager - Datacenter at Emcor Enclosures- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Private Pilots License - Single Engine Land
University of North Dakota -John D. Odegard School of Aerospace Sciences
Experience
-
Emcor Enclosures
-
United States
-
Retail Office Equipment
-
1 - 100 Employee
-
Program/Project Manager - Datacenter
-
Jul 2019 - Present
Drive accomplishment of Emcor Datacenter development sales objectives. Coordinate multiple cross functional program inputs/functional groups to meet and exceed internal and external customer service requirements. Manage process improvements throughout existing customer facing systems. Work cross functionally to establish programs that facilitate and equip new market entries. Collaborate closely with datacenter customers and key internal Emcor customers such as engineering, supply chain operations, manufacturing and logistics personnel to manage projects from concept to completion and ensure strong customer satisfaction. Work directly with engineering and marketing to define core datacenter product strategies and minimize inventory issues. Show less
-
-
-
-
Inside Sales Representative - Datacenter
-
Sep 2017 - Jul 2019
Work closely with sales team, distribution, channel partners and executive staff to collaboratively build bids and quotes that align with company initiatives. Work with sales team to help grow their business by providing excellent customer service, managing pipelines and customer portfolios. Engage with distributors, end users and channel partners to ensure ease of transactions. Build reports to accurately capture sales data and distribute to sales, marketing, finance and other relevant departments. Heavy concentration in Salesforce.com, Channel Online and Business Works programs. Evaluate sales processes, programs, and systems to minimize costs and improve customer satisfaction. Show less
-
-
-
Ergotron
-
United States
-
Business Supplies & Equipment
-
300 - 400 Employee
-
Business Analyst /Program Manager
-
Jan 2013 - May 2017
Maintain and manage distributor programs with sales and executive team. Adhere to margin targets and utilize the approval process to create and drive price requests. Actively engage and collaborate directly with sales team. Responsible for resolution of account issues, providing sales data and special pricing updates. In charge of promotional program / campaign initiatives, updates and communicating sales changes. Assist in the creation, development, and execution of pricing and chargeback programs. Maintain, manage and update pricing bid letters when changes are initiated. Oversee that all sales activities comply with associated program terms and obtain proper approval. Implement Oracle databases to retrieve price lists and create reports as needed. Quality control special pricing with Asia-Pacific Program Managers and Sales Directors by providing credit memos and other relevant documentation supporting transactions. Dynamically create and update profile details, and track daily activities in Salesforce.com CRM. Develop, maintain and train personnel on standardized operating procedures for business process improvement. Show less
-
-
Sales Assistant
-
Feb 2012 - Jan 2013
Liaison between customers, mfg. representatives, sales managers, distributors and internal departments. Process and check orders from distribution customers ensuring proper lead times, customer information, accurate pricing, discounts, extra charges, and special instructions are documented. Provide information on product availability and pricing, shipment tracing, updated order status and delivery information. Convert or enter all quotes and orders into the order management system. Partner with operations when necessary on proper lead times. Show less
-
-
-
ERA Real Estate
-
United States
-
Real Estate
-
700 & Above Employee
-
Real Estate Agent
-
Sep 2006 - Dec 2008
Assisted in the buying and selling transactions of properties. Counseled customers in real estate transactions. Received a Home Staging Certification. Licensed in MN and WI. Assisted in the buying and selling transactions of properties. Counseled customers in real estate transactions. Received a Home Staging Certification. Licensed in MN and WI.
-
-
-
GMAC Residential Funding Corporation
-
Spain
-
Financial Services
-
Account Manager/Operations Associate
-
Apr 1998 - Aug 2000
Account Manager / Operations Associate working with clients in the buying and selling of home mortgages on the secondary market. Underwriting certification and loan processing. Account Manager / Operations Associate working with clients in the buying and selling of home mortgages on the secondary market. Underwriting certification and loan processing.
-
-
-
Northwest Airlines
-
Airlines and Aviation
-
700 & Above Employee
-
Customer Relations Supervisor
-
Aug 1994 - Apr 1998
Experience in Accounting, Customer service, Human Resources and Aircraft Maintenance training. Successfully completed an internship. Experience in Accounting, Customer service, Human Resources and Aircraft Maintenance training. Successfully completed an internship.
-
-
Education
-
The University of North Dakota
Bachelor's degree, Aviation -
Simplilearn
SalesForce Admin/Developer -
ProSource Real Estate School
WI/MN real estate, Real Estate
Community
