Experience

Nexa

• United States
• Telecommunications
• 1 - 100 Employee

• Receptionist

  • Mar 2022 - Present

  Nexa Holdings 03/15/22 - Present - Work from home reception and customer service. - Answer large number of incoming calls for multiple clients with patience, empathy and active listening. - Accurately impute customer information, scheduling and notating messages to relay to clients. Nexa Holdings 03/15/22 - Present - Work from home reception and customer service. - Answer large number of incoming calls for multiple clients with patience, empathy and active listening. - Accurately impute customer information, scheduling and notating messages to relay to clients.



EndlessTees

• United States
• Retail Apparel and Fashion

• Associate

  • Sep 2016 - Apr 2023

  - Completing daily tasks, which include, but not limited to, packaging product, packing and shipping orders, organizing inventory and answering customer emails and inquiries. - We have a booth and multiple conventions a year. During a convention we are responsible for the following: - Setup and break down of the booth; this includes setting up both inventory and marketing materials such as signs and banners. - Giving our customers outstanding customer service; we like our customers to feel at ease while browsing, but are present to answer questions and help with sizing. - Completing customer transactions via cash or card. - Problem solving when an unforeseen issue arises. Show less



Alexanders Steakhouse

• United States
• Restaurants
• 1 - 100 Employee

• Pastry Assistant

  • Aug 2014 - Jul 2019

  - Completing daily production list, which includes, but not limited to, complementary mignardise and breadbasket items and all necessary components of our 6-8 plated desserts. - Running our lunch service which includes prepping all lunch items and plating for anywhere from 30-100 expected lunch reservations. - Occasionally plating desserts for lunch banquets that range from 20-60 guests. - Have become experienced in many types of pastry including, but not limited to mousses, cakes, tempered Chocolate, macarons, breads, ice creams and sauces/gels, etc. - Creating family meal desserts and occasionally pastry gifts when needed Show less



Sugar, Butter, Flour

• Sunnyvale, California, United States

• Pastry Cook

  • Mar 2012 - Aug 2014

  - Filling and maintaining the front showcase with handmade and decorated desserts. - Filling Daily orders for specialized cakes and pastries. - Ordering supplies from our vendors. - Producing high volumes of desserts as needed for sale or for special order. - Training new employees and interns as needed. - Filling and maintaining the front showcase with handmade and decorated desserts. - Filling Daily orders for specialized cakes and pastries. - Ordering supplies from our vendors. - Producing high volumes of desserts as needed for sale or for special order. - Training new employees and interns as needed.



SwimOutlet.com

• United States
• Retail
• 1 - 100 Employee

• Customer Service Rep, Team Sales Rep

  • Aug 2008 - May 2012

  - Establish and maintain Team Accounts from the Eastern half of the United States. - Being a personal contact for teams, coaches and businesses ordering in bulk. - Placing orders and problem solving for Team Accounts on a daily basis, which requires organization, patience and quick thinking. - Frequent communication with Accounts Payable departments following on unpaid orders. - Work together with fellow representatives to offer the best experience to our Team Accounts. - Trained new employees in Customer Service and Team Sales as needed. Show less



Luxottica

• Italy
• Luxury Goods & Jewelry
• 700 & Above Employee

• Sales Associate

  • Jun 2007 - Nov 2008

  - Sales - Organization of product, paperwork and general workspace - Payroll - Sales - Organization of product, paperwork and general workspace - Payroll



PetSmart

• United States
• Retail
• 700 & Above Employee

• Lead Cashier, Per Products Manager

  • May 2004 - Jan 2007

  - As Lead Cashier: Cashiering, stocking, organization of the front core of the store, first hand to manager on duty, closing paperwork (reports, preparing deposit, counting tills), daily price auditing. - As Management: Core, closing and cashier manager. Money management, stock management, forklift operations, inventory adjustments, merchandising, ordering and auditing my department. - Successfully maintained stock in core section of store - Managed as many as twelve employees at one time. Show less