People Operations Manager, Americas

• Sep 2022 - Present

Office and People Operations Manager-AMS

• Apr 2021 - Present

Office and Operations Manager

• May 2016 - Present

ZappiStore is the online research provider that is changing the way that companies are accessing insight. Business is changing, needing to be increasingly responsive to shifts in the market and demanding ever-tighter deadlines, but market research has failed to keep pace. We provide an automated, self-service platform for buying research services – at lightning fast speed, low cost and of highest quality.

Office Manager

• Jun 2014 - May 2016

Office Manager

• Aug 2013 - May 2014

• Office Systems/Facilities Management; oversee all Facilities and Company Business Relationships • Accounting/Book Keeping; A/R and A/P, enter receipts, job costing, pay bills, reconcile accounts, journal entries • Manage the Client Contract/Invoice/Deposit Process with and for Account Manage • HR Administration; manage applications, run background checks, employee file, setting up company user/email account • Manage company benefits program including health, dental, and… Show more • Office Systems/Facilities Management; oversee all Facilities and Company Business Relationships • Accounting/Book Keeping; A/R and A/P, enter receipts, job costing, pay bills, reconcile accounts, journal entries • Manage the Client Contract/Invoice/Deposit Process with and for Account Manage • HR Administration; manage applications, run background checks, employee file, setting up company user/email account • Manage company benefits program including health, dental, and other • Program Participation; Pre-Program accounting reviews with payment schedules and Profit and Loss Statements • Participation on programs when/as requested Show less • Office Systems/Facilities Management; oversee all Facilities and Company Business Relationships • Accounting/Book Keeping; A/R and A/P, enter receipts, job costing, pay bills, reconcile accounts, journal entries • Manage the Client Contract/Invoice/Deposit Process with and for Account Manage • HR Administration; manage applications, run background checks, employee file, setting up company user/email account • Manage company benefits program including health, dental, and… Show more • Office Systems/Facilities Management; oversee all Facilities and Company Business Relationships • Accounting/Book Keeping; A/R and A/P, enter receipts, job costing, pay bills, reconcile accounts, journal entries • Manage the Client Contract/Invoice/Deposit Process with and for Account Manage • HR Administration; manage applications, run background checks, employee file, setting up company user/email account • Manage company benefits program including health, dental, and other • Program Participation; Pre-Program accounting reviews with payment schedules and Profit and Loss Statements • Participation on programs when/as requested Show less

Executive Assistant, Corporate Development & Strategy

• Dec 2011 - Oct 2012

• Manages SVP’s calendars by scheduling appointments • Interacts with internal and external parties, including coordinating and planning meetings logistics using audio and web software • Ensures expense reports and purchase orders are completed accurately, within budget limits and approved in the system • Manages SVP’s budget and works on other specialty projects (i.e. PTO and expense tracking) • Acts as a liaison between staff/executives/customers/analysts • Arranges offsite… Show more • Manages SVP’s calendars by scheduling appointments • Interacts with internal and external parties, including coordinating and planning meetings logistics using audio and web software • Ensures expense reports and purchase orders are completed accurately, within budget limits and approved in the system • Manages SVP’s budget and works on other specialty projects (i.e. PTO and expense tracking) • Acts as a liaison between staff/executives/customers/analysts • Arranges offsite meetings and social events • Creates and updates org charts, assists with PowerPoint Presentations, interfaces with IT/Facilities as needed, creates and updates email distribution lists Show less • Manages SVP’s calendars by scheduling appointments • Interacts with internal and external parties, including coordinating and planning meetings logistics using audio and web software • Ensures expense reports and purchase orders are completed accurately, within budget limits and approved in the system • Manages SVP’s budget and works on other specialty projects (i.e. PTO and expense tracking) • Acts as a liaison between staff/executives/customers/analysts • Arranges offsite… Show more • Manages SVP’s calendars by scheduling appointments • Interacts with internal and external parties, including coordinating and planning meetings logistics using audio and web software • Ensures expense reports and purchase orders are completed accurately, within budget limits and approved in the system • Manages SVP’s budget and works on other specialty projects (i.e. PTO and expense tracking) • Acts as a liaison between staff/executives/customers/analysts • Arranges offsite meetings and social events • Creates and updates org charts, assists with PowerPoint Presentations, interfaces with IT/Facilities as needed, creates and updates email distribution lists Show less

Senior Adminstrative Assistant

• Jan 2010 - Dec 2011

• Recommends improvements on administrative procedures and implements changes • Responsible for organization and maintenance of department filing system including potentially confidential data • Ensures department supplies needs are met, and helps in assisting in special projects as assigned • Manages department communication for manager(s) including mail and email • Provide clerical support as necessary, including filing, faxing, copying, performing… Show more • Recommends improvements on administrative procedures and implements changes • Responsible for organization and maintenance of department filing system including potentially confidential data • Ensures department supplies needs are met, and helps in assisting in special projects as assigned • Manages department communication for manager(s) including mail and email • Provide clerical support as necessary, including filing, faxing, copying, performing data entry, etc • Coordinates meetings, maintains calendars, etc, and books travel and accounts for all associated expenses • Processes check requests for exhibits, symposiums, conferences • Aids in administrative duties for reimbursement process • Assists in planning and organizing internal and external business related functions, conferences, and program events • Assists in investigating, coordinating, and arranging for major hotel accommodations and services, transportation, communications and facilities support, program functions and similar activities to support company marketing and customer relations. Show less • Recommends improvements on administrative procedures and implements changes • Responsible for organization and maintenance of department filing system including potentially confidential data • Ensures department supplies needs are met, and helps in assisting in special projects as assigned • Manages department communication for manager(s) including mail and email • Provide clerical support as necessary, including filing, faxing, copying, performing… Show more • Recommends improvements on administrative procedures and implements changes • Responsible for organization and maintenance of department filing system including potentially confidential data • Ensures department supplies needs are met, and helps in assisting in special projects as assigned • Manages department communication for manager(s) including mail and email • Provide clerical support as necessary, including filing, faxing, copying, performing data entry, etc • Coordinates meetings, maintains calendars, etc, and books travel and accounts for all associated expenses • Processes check requests for exhibits, symposiums, conferences • Aids in administrative duties for reimbursement process • Assists in planning and organizing internal and external business related functions, conferences, and program events • Assists in investigating, coordinating, and arranging for major hotel accommodations and services, transportation, communications and facilities support, program functions and similar activities to support company marketing and customer relations. Show less

Firm Accountant

• Jan 2006 - Jan 2010

• Account payables/receivables • Bank reconciliations of all the firms' accounts • Monthly billing/invoicing, depositing checks and posting payments, general filing, scanning • Maintaining contact lists, scheduling meetings, Report payroll, expense tracking • Covering receptionist when needed which include answering and directing phone calls, greeting clients, booking conference rooms and other meetings, keeping office space clean, handling and distributing mail • Account payables/receivables • Bank reconciliations of all the firms' accounts • Monthly billing/invoicing, depositing checks and posting payments, general filing, scanning • Maintaining contact lists, scheduling meetings, Report payroll, expense tracking • Covering receptionist when needed which include answering and directing phone calls, greeting clients, booking conference rooms and other meetings, keeping office space clean, handling and distributing mail