Experience

District Council of Yankalilla

• Government Administration
• 1 - 100 Employee

• Library Officer

  • Apr 2016 - Present

  Provide high-level, quality customer service: select materials and develop/maintain collections; run the Home Library Service; develop and manage Adult programming and partnerships; manage and develop partnership with the Yankalilla and District Historical Society; train and support Library casual staff; supervise and support volunteers; back-fill for Team Leader - Library Provide high-level, quality customer service: select materials and develop/maintain collections; run the Home Library Service; develop and manage Adult programming and partnerships; manage and develop partnership with the Yankalilla and District Historical Society; train and support Library casual staff; supervise and support volunteers; back-fill for Team Leader - Library



City of Playford

• Northern Adelaide

• Specialist, Customer Care and Library

  • Apr 2015 - Jul 2015

  • Project managed the decommissioning of the Munno Para branch . • Project managed the implementation of the new Stretton Centre branch library in the Stretton Centre. • Project managed the decommissioning of the Munno Para branch . • Project managed the implementation of the new Stretton Centre branch library in the Stretton Centre.



City of Playford

• Service Coordinator – Library Customer and Information Service

  • 2013 - 2015

  • Ensured that innovative customer and information services and collection management strategies were developed with appropriate budget allocations, adhering to Library policy and Council strategic directions.Ensure Resident satisfaction ratings with the Library Service remain consistent• Ensured effective services were maintained through a time of significant structural change - the implementation of requisite organization structure.• Manage and support staff on the Customer Services and Collections Teams. • Provide best advice to the Practice Manager on future service provisions as it relates to Library Customer and Information Services.• Manage the Stretton Centre projects. Show less

• Customer and Information Services Librarian

  • 2010 - 2013

  • Develop and provide services and programs that reflect and respond to the specific needs of the Playford community• Assist in developing a team of staff with skills and passion to drive the library into the future• Assist with strategic planning and development of the library service• Co-ordinate the Collection, Technical Service and Customer Service Teams• Represent the Library Service in relationships and partnerships that relate to customer and information services and collection management especially within the wider SA Public Libraries • Managed change as a positive process when Playford, along with all the public libraries in the state become part of the onecard consortium moving across to the Symphony Library Management System (LMS). Show less



City of Port Adelaide Enfield

• Government Administration
• 200 - 300 Employee

• Reference Services Librarian

  • 1998 - 2010

  • Contribute to the Port Adelaide Enfield Public Library Services’ Strategic Planning Team and to the strategies for the library services ensuring that the goals and objectives of the Corporate Plan are achieved • Manage the Semaphore Branch site, supervising staff and services to provide quality service to the local community • Plan, implement and evaluate Reference Services including Local History Services, for the library service across 5 branches including the management of staff. • Participate in the service wide program of selection, debiting and collection maintenance • Contribute to budget planning and be responsible for monitoring the Semaphore Budget allocation and the monies allocated to Reference Services including Local History Services Show less