Experience

EZ-ERC

• United States
• Financial Services
• 1 - 100 Employee

• Chief People Officer

  • May 2022 - Aug 2022

  Strategically think about employee recruiting, hiring, and retention Optimize the use of people analytics software to manage talent Conduct executive coaching and leadership training Lead pay, benefits and retirement plan administration Develop and implement compensation strategy and planning Create and enhance diversity, equity, and inclusion programs Identify core values and contribute to overall mission

• Director Of Operations

  • Jul 2021 - Jun 2022

  • Collaborate with executive-level management in the development of performance goals and long-term operational plans • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration • Set strategic goals for operational efficiency and increased productivity • Develop financial and budgetary plans • Analyze current operational processes and performance, recommending solutions for improvement when necessary • Oversee Payroll and HR… Show more • Collaborate with executive-level management in the development of performance goals and long-term operational plans • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration • Set strategic goals for operational efficiency and increased productivity • Develop financial and budgetary plans • Analyze current operational processes and performance, recommending solutions for improvement when necessary • Oversee Payroll and HR functions • Analyze data to look at trends and find problems • Ensure that company policies are followed • Optimize business workflows • Create new company policies and processes • Monitor employee production and satisfaction • Set team and individual goals



ADP

• Lebanon
• Architecture and Planning
• 1 - 100 Employee

• Project Manager

  • Jun 2012 - Apr 2020

  *Oversee development, communication, control and execution of project plans. *Ensure client needs are satisfied by delivering projects with a high degree of quality. *Facilitate client project kickoff session, internal project meetings and ongoing client status meetings. *Monitor client satisfaction and ensure project milestones are met. Handle escalatations as needed. *Provide guidance and facilitate communication to stakeholders regarding the implementation of deliverables… Show more *Oversee development, communication, control and execution of project plans. *Ensure client needs are satisfied by delivering projects with a high degree of quality. *Facilitate client project kickoff session, internal project meetings and ongoing client status meetings. *Monitor client satisfaction and ensure project milestones are met. Handle escalatations as needed. *Provide guidance and facilitate communication to stakeholders regarding the implementation of deliverables, project concepts, and schedules to ensure management of client expectations. *Delegate tasks and responsibilities to project team members. Follow up and monitor delegated tasks and responsibilities and ensure compliance with ground rules and milestones.

• Project Services Specialist II

  • Jan 2011 - Jun 2012

• Project Services Specialist I

  • Oct 2008 - Jan 2011

  2011 Manage multi- product projects Specialized in all project services tasks, restructuring Benefit Accruals, GLI, Management Reports, Mergers, Standardizations, and Master file Output reports Relationship building with all levels of client contact including Executive, IT, HR and Payroll personnel to ensure smooth execution of existing services and products Process company level transfers with other ADP business divisions Client visits as needed for multiple product… Show more 2011 Manage multi- product projects Specialized in all project services tasks, restructuring Benefit Accruals, GLI, Management Reports, Mergers, Standardizations, and Master file Output reports Relationship building with all levels of client contact including Executive, IT, HR and Payroll personnel to ensure smooth execution of existing services and products Process company level transfers with other ADP business divisions Client visits as needed for multiple product projects or for clients at risk WFN 3.0 Pilot lead for Project Services Member of the negotiation price increase team Participate in leadership roundtables and councils

• Implementation Specialist 2006

  • Oct 2006 - Oct 2008

  Receive orders through the Resource Management team Partnership with Sales to provide a "One ADP" method of Implementation with new and existing clients Relationship building with all levels of client contact to ensure a quality implementation of new products and services Process transfers from other ADP Divisions, SBS, Majors and Nationals Specialized in benefit accruals, management reports, customs Partnered with Financial Services on banking and tax filing set… Show more Receive orders through the Resource Management team Partnership with Sales to provide a "One ADP" method of Implementation with new and existing clients Relationship building with all levels of client contact to ensure a quality implementation of new products and services Process transfers from other ADP Divisions, SBS, Majors and Nationals Specialized in benefit accruals, management reports, customs Partnered with Financial Services on banking and tax filing set up Successful transition to service on all new starts Manage Implementation Management Queue Mentor and train teammates in my area of specialty Update MAIN, Access and Estart to ensure proper communication with teammates



Aerotek Inc

• United States
• Software Development

• Human Resources Associate

  • Jan 2005 - Oct 2006

  2006 Process Payroll Manage time card collection and audit Produced overview time, billing and audit reports Manage the distribution of benefits and commission Manage Unemployment claims and hearings Handled the Worker's Compensation Program Complete pre-employment paper work with contractors Manage internal HR process Timely processing of Tax Credit Forms 2006 Process Payroll Manage time card collection and audit Produced overview time, billing and audit reports Manage the distribution of benefits and commission Manage Unemployment claims and hearings Handled the Worker's Compensation Program Complete pre-employment paper work with contractors Manage internal HR process Timely processing of Tax Credit Forms