Kathryn Mendoza

LD Delivery Operations Coordinator at LHH
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Contact Information
us****@****om
(386) 825-5501
Location
Greeley, Colorado, United States, US

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LinkedIn User

I had the pleasure of working with Kate for almost two years. Kate is diligent and professional. She is driven and approaches everything with a positive

Mindy Fell

Kate is a goal driven individual who is both determined and focused in all that she does. Her work ethic is exceptional; constantly going above and beyond desired expectations. She would be an asset to any organization.

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Credentials

  • Professional Branding Specialist
    LHH
    Apr, 2022
    - Nov, 2024
  • Disrupting Yourself
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Wedding and Event Planning
    U.S. Career Institute
    Jun, 2008
    - Nov, 2024

Experience

  • LHH
    • United States
    • Human Resources Services
    • 700 & Above Employee
    • LD Delivery Operations Coordinator
      • Jan 2022 - Present

      Address ad-hoc survey needs; receive data collection objective(s) from the four Rs (Recruit, Reveal, Reach, and Renew) to create surveys within Qualtrics that support the organization. Use appropriate privacy links, language preferences, and translations, capturing pertinent information to provide effective insight and bolster operational direction, design, and drive.• Create Qualtrics surveys within defined project expectations, meeting deadlines for appropriate business review.• Test survey creations, mitigating data collection error and optimizing overall analysis.• Distribute links and QR codes and maintain survey link libraries to enhance the overall survey experience. Show less

    • Professional Branding Specialist
      • Aug 2020 - Jan 2022

      Advocate for individual candidates by performing ATS ready/compliant reformatting on submitted resume based on program benefits. Determine strong dissemination of personal brand, illustrating intentional and purposeful presentation of the individual professional narrative.• Complete formatting and branding review of resume within allotted timeframe of 45 minutes per document.• Meet branding review expectations, attaining 93% exceeding expectations on branding reviews.• Present best practices and basic LinkedIn review for candidates during 1-hour Group Branding Call.• Address candidate questions, highlight available resources, and provide next steps overview.• Meets desired KPI results via candidate feedback survey, scoring on average 4.5/5 monthly. Show less

    • Administrative Assistant, Centralized Delivery Services, Branding
      • Jan 2019 - Aug 2020

      Supported the Branding Team’s PBSs by reformatting Candidate resumes to LHH designed format.• Performed Word Processing skills; executed clear formatting and efficient reformatting, resulting in prepared Applicant Tracking System ready and specific documents.• Quickly identified resume type (Infographic, Table, Basic, etc.) to make appropriate formatting adjustments finishing needed changes within, on average, 10-15 minutes per resume.• Exceeded reformatting expectation of completing, on average 4 resumes per hour, finishing 4-6 an hour per shift. Show less

  • Thompson School District
    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Substitute Teacher
      • Aug 2016 - May 2019

      Licensed substitute teacher for grades 6-8. Guided students through scaffolding/lesson plans to achieve educator’s daily instructional expectations. • Helped administration by shifting classroom(s) and filling further/additional subbing needs that presented itself during the day, reducing school’s overall vacancies and staffing stresses. • Aided front office in varied capacities when administration needed coverage. • Assisted in campus monitor role; identified student concerns, mitigated diverse risks/concerns. Show less

  • LHH
    • United States
    • Human Resources Services
    • 700 & Above Employee
    • Associate Engager
      • Jan 2016 - Aug 2017

      Completed scheduled outbound calls for the JSE Premium Program. • Identified candidates needs and scheduled the start of their offered outplacement program. • Followed up with candidates via phone, e-mails, and letters using desired format for close rate. • Exceeded required KPI expectations; led as top producing new engager with a 47% engagement rate and most completed calls per day. Completed scheduled outbound calls for the JSE Premium Program. • Identified candidates needs and scheduled the start of their offered outplacement program. • Followed up with candidates via phone, e-mails, and letters using desired format for close rate. • Exceeded required KPI expectations; led as top producing new engager with a 47% engagement rate and most completed calls per day.

  • Thimmig Elementary School
    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Math Instruction Para-Professional
      • Jan 2014 - May 2014

      Designed and implemented lessons that coincided with determined math intervention whether as an intervention, at grade level, or challenge group. Met with K-5th graders for 50 minutes Mondays, Tuesdays, Thursdays, and Fridays. • Collaborated with varied teachers and administration to identify desired intervention and set independent goals. • Conferenced with students, highlighted individual goals, and determined pace to complete within desired deadline. Designed and implemented lessons that coincided with determined math intervention whether as an intervention, at grade level, or challenge group. Met with K-5th graders for 50 minutes Mondays, Tuesdays, Thursdays, and Fridays. • Collaborated with varied teachers and administration to identify desired intervention and set independent goals. • Conferenced with students, highlighted individual goals, and determined pace to complete within desired deadline.

  • Thimmig Elementary School
    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Long-Term Substitute 4th Grade
      • Aug 2013 - Oct 2013

      Created lessons that coincided with Common Core standards specific to Mathematics, Writing, Spelling, Social Studies, and GT Zone intervention (at the individual student need). Instructed up to 30 students throughout each defined content area and daily schedule. • Planned lessons per state guidelines and expectations, meeting each standard’s outlined scope and sequence projection and expectancy. • Collaborated with 4th grade teachers and administration regarding the grade-level goals and the long-term expectations of rollout and retention. Show less

  • Thimmig Elementary School
    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Long-Term Substitute Math Intervention/Zone
      • Feb 2013 - Apr 2013

      Developed lessons presenting desired math intervention, for the individual learner. Disseminated content for K-5th grade students for 50 minutes daily each week. • Instructed up to 30 students throughout each defined content area and schedule, improved knowledgebase, recall, and application abilities. • Participated in Wellness Wednesday, helping with heath activities and exercises (varied grade levels). Developed lessons presenting desired math intervention, for the individual learner. Disseminated content for K-5th grade students for 50 minutes daily each week. • Instructed up to 30 students throughout each defined content area and schedule, improved knowledgebase, recall, and application abilities. • Participated in Wellness Wednesday, helping with heath activities and exercises (varied grade levels).

  • PRC, LLC
    • United States
    • Outsourcing and Offshoring Consulting
    • 400 - 500 Employee
    • Operations Manager
      • Sep 2006 - May 2008

      Managed 184 seat inbound wireless technical support program and 12 team managers. Reported to Site and Regional Directors. • Facilitated collaboration of/from support groups regarding program assistance: Quality, Training, Recruiting, and Work Force Management. • Oversaw internal/external KPIs: Svc Level, ASA, AHT, AUX Code percentages, calls offered, calls handled, attendance, attrition, quality, and adherence, meeting overall needs and exceeding expectations. Managed 184 seat inbound wireless technical support program and 12 team managers. Reported to Site and Regional Directors. • Facilitated collaboration of/from support groups regarding program assistance: Quality, Training, Recruiting, and Work Force Management. • Oversaw internal/external KPIs: Svc Level, ASA, AHT, AUX Code percentages, calls offered, calls handled, attendance, attrition, quality, and adherence, meeting overall needs and exceeding expectations.

Education

  • University of Phoenix
    Bachelor of Science - BS, Elementary Education and Teaching with Honors

Community

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