Experience

Mediant Health Resources

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Report Writer

  • Jan 2023 - Present

  Oklahoma eClinicalWorks Report Writer/Data Warehouse/340B Drug Program– PRN/PT Writing/Run monthly reports for the 340B Drug Program, extracting medications, insurances, patient demographics, FTP data to Insurance Companies



CSI Group Inc.

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• AthenaHealth Consultant

  • May 2021 - May 2023

  Florida, United States Senior Athena analyst/Table Build/Report Writing/ESPC & ePrescriptions/Clinical Content TAO/Scheduling Visit Type/Phreesia/Legacy Support/Decommission Athena to Epic Transition AthenaHealth Multiple Athena Tablespaces across multiple states supporting 8,000 plus provider network. Primarily responsible for Provider and Department Builds and Terminations, Clinicals and Collector Referring Providers updates, Resource Scheduling Builds, Communicator Settings, Provider Shell Accounts… Show more Senior Athena analyst/Table Build/Report Writing/ESPC & ePrescriptions/Clinical Content TAO/Scheduling Visit Type/Phreesia/Legacy Support/Decommission Athena to Epic Transition AthenaHealth Multiple Athena Tablespaces across multiple states supporting 8,000 plus provider network. Primarily responsible for Provider and Department Builds and Terminations, Clinicals and Collector Referring Providers updates, Resource Scheduling Builds, Communicator Settings, Provider Shell Accounts, User and Provider Accounts, Credentialing, Coordinator Local Networks, Report Writing, troubleshooting EPCS provider issues, interfaces, Communicator and scheduling modules. ServiceNow working Incidents and Day to Day requests as well as troubleshooting unknow issues with Athena, troubleshoot and resolve internally and via Athena Corporate Cases. Athena to Epic Transition planning and execution decommission tasks, worked with key players on Epic team, Telecom and Vyne Team, as well as Athena Team. Show less



Huron Consulting Group Holdings LLC

• 1 - 100 Employee

• Sr. HealthCare Consultant

  • Oct 2020 - Apr 2021

  • Large Enterprise Network with 180 Care Centers and 530 Providers, 2600 staff members, Primary Specialty Pediatric, other Specialties Family, OBGYN, Allergy/Asthma, Cardiology, Colon & Rectal, Endocrinology, Internal, Neurology, Pain, Pulmonary & Sleep, and Surgery. • Areas of expertise, Assessment & Planning, Project Projection & Forecast, Organization, System Build, Data Migration/Validation, Interfaces – Labs, Imaging, & HIE Interfaces, Training, IT Infrastructure, Optimization, and RCM… Show more • Large Enterprise Network with 180 Care Centers and 530 Providers, 2600 staff members, Primary Specialty Pediatric, other Specialties Family, OBGYN, Allergy/Asthma, Cardiology, Colon & Rectal, Endocrinology, Internal, Neurology, Pain, Pulmonary & Sleep, and Surgery. • Areas of expertise, Assessment & Planning, Project Projection & Forecast, Organization, System Build, Data Migration/Validation, Interfaces – Labs, Imaging, & HIE Interfaces, Training, IT Infrastructure, Optimization, and RCM Support. • Communication Skills - Working with Steering Committee, Owners, Providers, Office Manager, Staff, and Vendors, to ensure each implementation workstream is informed about each aspect of the implementation Plan, Timelines, and Responsibilities. Ensure project is on time and targets are met. • Clinic assessment – documenting current and future workflows, equipment and computer compatibility and interfacing. • Working closely with eCW Management and techs, coordinating with 3rd party vendors, contract awareness with additional product features, Dragon, EPCS, APRRISS PDMP, Interoperability, Smart Forms, Patient Portal • Interfaces – Lab companies (Quest, LabCorp, etc.) mapping test codes and attributes for single test lookup, mapping Imaging compendiums and Immunizations registries, coordinate with state HIE data share platforms. • Data Migration – working with eCW to extract EMR data, Crosswalk/mapping, SSS/MDD files for import, working closely with office manager and providers on Data Validation and approval processes. • EBO Reports, create custom reports, run monthly reports, coach management on running daily report. • Proficient in Microsoft Office, Word, Excel, Power Point, MS Access, and Visio. Show less



Huron

• Business Consulting and Services
• 700 & Above Employee

• Senior Consultant

  • Nov 2017 - Oct 2018

  Myrtle Beach, South Carolina December – Present HURON Consulting TidelandsHealth Hospital, Myrtle Beach, SC eClinicalworks Implementation Senior Business Consultant • Implement eCW Enterprise System, across 33 clinics with various specialties, table build, user accounts, providers credentialing and eprescribe setup, eClinicalMobile setup, EPCS Scheduled Drug setup, template/macro build, smart forms mapping, pharmacy mapping, working with ecw project manager to insure implementation tasks stay on… Show more December – Present HURON Consulting TidelandsHealth Hospital, Myrtle Beach, SC eClinicalworks Implementation Senior Business Consultant • Implement eCW Enterprise System, across 33 clinics with various specialties, table build, user accounts, providers credentialing and eprescribe setup, eClinicalMobile setup, EPCS Scheduled Drug setup, template/macro build, smart forms mapping, pharmacy mapping, working with ecw project manager to insure implementation tasks stay on target • Optimization support, identify pain points, refresher training, system build, workflow analysis, and change management control. • Dragon Enterprise implementation, setup, activate accounts, training, support. • Data migration and validation, identify problems with migration and work with vendor to correct issues, mapping: visit types, appointment types, document types, and social and immunization types. • MACRA MIPS & APM, configuring MU & Quality Measures, tracking dashboard deficits, troubleshooting, training provides on meeting metric, • EBO Report Studio, SQL Server and SAP Crystal Report Writer, create various medical reports for diagnostic campaigns, recalls, provider population, Quality targets, medications, diagnosis, cancellations, etc… • Daily maintenance via Footprints/KACE Ticketing System, break fix issues, assisting end users with how to request, troubleshooting and resolution fixes. • Server Patch updates, content library updates, RDP connection, TomCat Fax server administration, troubleshoot and correct un-schedule downtime events. • System Build and configuration, Templates, Order Sets, Lab interface, Registry Report & EBO reports, P2p, OB Setup, Patient Portal, Messenger, troubleshooting PM & Claims issue. • Candelis Radiology Interface to Orthopedics Clinic, data migration, chart merge, order compendium configuration, data validation. • Practice Management Billing – Troubleshooting errors, setup and correct Billing issues Show less



Oxford Global Resources

• United States
• Professional Services
• 700 & Above Employee

• AthenaHealth/eClinicalworks Consultant

  • Apr 2017 - Sep 2017

  Tampa/St. Petersburg, Florida Area • Rebranding Acquisition of 12 Medical Clinic with 8 unique instances of eClinicWorks EMR and 4 AthenaHealth EMR, Rebranding from JSA HealthCare to DaVita Medical Group of Florida • Identify patient facing and non-patient facing attributes that affect company name, logo and email address changes in both eClinicalWorks & AthenaHealth EMR • Create a project plans for eCW and Athena, timelines and assignments for vendors and IT staff. • Track progress, identify stumbling blocks, escalate… Show more • Rebranding Acquisition of 12 Medical Clinic with 8 unique instances of eClinicWorks EMR and 4 AthenaHealth EMR, Rebranding from JSA HealthCare to DaVita Medical Group of Florida • Identify patient facing and non-patient facing attributes that affect company name, logo and email address changes in both eClinicalWorks & AthenaHealth EMR • Create a project plans for eCW and Athena, timelines and assignments for vendors and IT staff. • Track progress, identify stumbling blocks, escalate issues, communicate with management, keep the project on target, developed training documents, hold weekly team meetings, conduct Go Live war room, and track post Go Live tasks. • eCW MACRA/MIPPS version update, liaison with vendor, conducted training and guidance. • eCW Security overhaul, standardize security across each eCW database, document current security state and recommend new security based on newly identified categories, create new security, add attributes, build and test attributes per roles, troubleshoot, and set Go Live dates. • Allscripts support, system testing, unlock & password reset, citrix troubleshooting and clean up. • Service Now Ticketing System – assist end users with application issues and training, troubleshoot and evaluate daily issues with all EMRs, eClinicalworks, AthenaHealth, and Allscripts EMR. Show less



Cumberland

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• AthenaHealth Analyst

  • Nov 2016 - Feb 2017

  Franklin, TN • Project management for 3 implementations, 12 providers, 45 clinical staff, trained all staff, developed workflows and procedure guides from check in, back office clinicals, check out and revenue cycle. Working closely with leadership, and providers to offer recommendations for process improvements. • EMR optimization, site assessment, training, lab interface configuration, device integration. Provided go live and post support for EMR. • Streamline implementing Athenahealth, setup… Show more • Project management for 3 implementations, 12 providers, 45 clinical staff, trained all staff, developed workflows and procedure guides from check in, back office clinicals, check out and revenue cycle. Working closely with leadership, and providers to offer recommendations for process improvements. • EMR optimization, site assessment, training, lab interface configuration, device integration. Provided go live and post support for EMR. • Streamline implementing Athenahealth, setup, training, and configuration. Non-Enterprise to Enterprise Implementation, CPSI lab interface, table build, training. Providing on-going troubleshooting support for interface, Superscripts, EPCS, table build and clinical content support. • Mobile application setup and configuration on all Provider smart phones, EPCS Scheduled Drug implementation, approver setup, provider training, Symantec VIP Access setup • Report Writer, create various medical reports for diagnostic campaigns, recalls, provider population, etc… • 2016 Medicare & Medicaid Meaningful Use Attestation • 2016 PQRS & ACO Attestation • 2017 Training and Planning for Meaningful crossover to MACRA – MIPS and APM, working closely with leadership on State Medicaid Attestation. • Dashboard tracking, reports and feedback to providers and staff on all incentive programs • Proficient in computer technology, Microsoft Office all suite, and 3 EMR certifications.

• AthenaHealth EHR Consultant

  • Nov 2016 - Feb 2017

  • Project management for 3 implementations, 12 providers, 45 clinical staff, trained all staff, developed workflows and procedure guides from check in, back office clinicals, check out and revenue cycle. Working closely with leadership, and providers to offer recommendations for process improvements. • EMR optimization, site assessment, training, lab interface configuration, device integration. . Provided go live and post support for EMR. • Streamline implementing Athenahealth, setup… Show more • Project management for 3 implementations, 12 providers, 45 clinical staff, trained all staff, developed workflows and procedure guides from check in, back office clinicals, check out and revenue cycle. Working closely with leadership, and providers to offer recommendations for process improvements. • EMR optimization, site assessment, training, lab interface configuration, device integration. . Provided go live and post support for EMR. • Streamline implementing Athenahealth, setup, training, configuration. Non-Enterprise to Enterprise Implementation, CPSI lab interface, table build, training. Providing on-going troubleshooting support for interface, SureScripts, EPCS, table build and clinical content support. • EPCS Scheduled Drug implementation, approver setup, provider training • Report Writer, create various medical reports for diagnostic campaigns, recalls, provider population, etc… • 2016 Medicare & Medicaid Meaningful Use Attestation • 2016 PQRS & ACO Attestation • 2017 Training and Planning for Meaningful crossover to MACRA – MIPS and APM, working closely with leadership on State Medicaid Attestation. • Dashboard tracking, reports and feedback to providers and staff on all incentive programs



CSI Group Inc.

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• AthenaHealth, eClinicalWorks, & NextGen EHR Support Analyst

  • Jun 2014 - Nov 2016

  Houston Area, Texas • 85 Ambulatory Clinics 400+ providers implementing Athenahealth EMR/PM/Communicator. Providing Go Live Support, implementation on the floor support, and Meaningful Use and Attestation assistance. • Athenahealth build and configuration, go live check list, data migration, communicator, patient portal, results call, device configuration (iPad, iPhone, EKG, Spirometry), CareCheck Summary Improvement support, and clinical rounding. • Provide legacy support for NextGen EMR, CCD Data… Show more • 85 Ambulatory Clinics 400+ providers implementing Athenahealth EMR/PM/Communicator. Providing Go Live Support, implementation on the floor support, and Meaningful Use and Attestation assistance. • Athenahealth build and configuration, go live check list, data migration, communicator, patient portal, results call, device configuration (iPad, iPhone, EKG, Spirometry), CareCheck Summary Improvement support, and clinical rounding. • Provide legacy support for NextGen EMR, CCD Data export/imports, HL7 coding, server support, user access and assistance. • EpicCare Ambulatory, Epic helpdesk support, TDR computer configuration team, implementation transition from Athena to Epic Go Live. Show less



TEKsystems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Business Analyst

  • Jun 2012 - Jun 2014

  San Antonio, Texas Area • Communicates well with leadership, software/3rd party vendors, staff and providers to insure a smooth transition from legacy processes to newly integrated EMR systems... • Build and Configuration – identify and create system permissions, table mapping and creating data continent, analyze business needs and help business users define the business requirements... • Training – teach new EMR processes and workflows. Create user training manuals... • Implementation - On site Go-Live… Show more • Communicates well with leadership, software/3rd party vendors, staff and providers to insure a smooth transition from legacy processes to newly integrated EMR systems... • Build and Configuration – identify and create system permissions, table mapping and creating data continent, analyze business needs and help business users define the business requirements... • Training – teach new EMR processes and workflows. Create user training manuals... • Implementation - On site Go-Live assistance for providers and staff for guided assistance.... • eCW V10 Upgrade, version comparison, restructuring training documents, deployment planning, and device integration. • Chart Audits - Post Go-Live chart audits. Randomly pull 20% of the clinics charts during the first 90 days of use... see resume for more details Show less



Texarkana Cardiology Associates

• Senior Business Consultant

  • Feb 2014 - Mar 2014

  Texarkana, Texas Area Meaningful Use and Attestation: Stage 1, 5 provider clinic 3rd yr reporting, plus one 90 day new provider attestation. Gathered MU metrics for reporting period 2013, reported deficit values and corrective counseling for meeting goals throughout the year, monitored and reported accomplishments, created paper and electronic manuals for audit purposes, guide office admin through successful attestation for provider group.



CHRISTUS Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Business Analyst

  • Aug 2006 - Jun 2012

  Tier 2-3 support, Application Developer, Database administrator, Website support, and EMR Implementation • Enterprise implementation consultant supporting 93 plus providers in 23 clinics specializing in, Pediatrics, Family Practice, Urgent Care, Urology, Women’s Health, Breast Care, Geriatrics, Neurology, Surgical, Orthopedics, Neurosurgical, and Surgical clinics. • Complete Life Cycle Implementation all phases (Pre-implementation planning, data migration, system build, training, Go… Show more Tier 2-3 support, Application Developer, Database administrator, Website support, and EMR Implementation • Enterprise implementation consultant supporting 93 plus providers in 23 clinics specializing in, Pediatrics, Family Practice, Urgent Care, Urology, Women’s Health, Breast Care, Geriatrics, Neurology, Surgical, Orthopedics, Neurosurgical, and Surgical clinics. • Complete Life Cycle Implementation all phases (Pre-implementation planning, data migration, system build, training, Go Live, and transition to support). • Managed project timelines, attend meetings and built project schedules. • EMR - Athena, Netgen, GE Centricity and eClinicalworks Show less



Express Employment International

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Database Administrator

  • Jun 2004 - Aug 2006

  MS Access Database support and conversion. Enterprise Application Support Office 98 conversion to Office XP