Administrative Assistant- Technology Department

• Sep 2020 - Present

Sales & Catering Administrative Assistant

• Oct 2018 - Dec 2019

-Provided general administrative and clerical support including mailing, scanning, faxing, and copying -Maintained electronic and hard copy filing system -Answered inquiry calls and directed to appropriate sales manager -Provided general administrative and clerical support including mailing, scanning, faxing, and copying -Maintained electronic and hard copy filing system -Answered inquiry calls and directed to appropriate sales manager

Customer Service Associate

• Oct 2017 - May 2018

-Processed customer returns, answered questions about merchandise, and managed exchanges -Handled change requests for POS associates and counted change drawer at end of shift -Processed customer returns, answered questions about merchandise, and managed exchanges -Handled change requests for POS associates and counted change drawer at end of shift

Pet Activity Counselor and Customer Service Representative

• Jan 2017 - Sep 2017

-Scheduled grooming appointments and processed grooming tickets -Ensured safety of all dogs in camp -Executed closing cleaning procedures for Day Camp and closed cash drawer for Customer Service Desk -Scheduled grooming appointments and processed grooming tickets -Ensured safety of all dogs in camp -Executed closing cleaning procedures for Day Camp and closed cash drawer for Customer Service Desk

Seasonal Customer Service Associate

• Nov 2016 - Dec 2016

-Processed customer returns, answered questions about merchandise, and managed exchanges -Handled change requests for POS associates and counted change drawer at end of shift -Processed customer returns, answered questions about merchandise, and managed exchanges -Handled change requests for POS associates and counted change drawer at end of shift

Legal Assistant

• Jun 2016 - Sep 2016

-Engaged with current and potential clients over the phone and in-person -Translated documents from Spanish to English and vice versa -Assisted with work for traffic cases -Engaged with current and potential clients over the phone and in-person -Translated documents from Spanish to English and vice versa -Assisted with work for traffic cases

Inshop Worker and Sampler

• Oct 2014 - Jun 2016

-Prepared sandwiches as quickly as possible to achieve “freaky fast” service -Made sample sandwiches and distributed to local businesses to generate a larger customer base -Prepared sandwiches as quickly as possible to achieve “freaky fast” service -Made sample sandwiches and distributed to local businesses to generate a larger customer base

Bilingual After School Activity Leader

• Sep 2015 - May 2016

-Led arts and crafts activities for students in Kindergarten through Fifth Grade -Assisted students in Kindergarten and First Grade with homework assignments -Interacted with parents in regards to their children's needs, specifically Spanish-speaking parents -Translated parent handbooks into Spanish -Led arts and crafts activities for students in Kindergarten through Fifth Grade -Assisted students in Kindergarten and First Grade with homework assignments -Interacted with parents in regards to their children's needs, specifically Spanish-speaking parents -Translated parent handbooks into Spanish

Cashier and Sandwich Line Worker

• Sep 2013 - Sep 2014

-Provided quality customer service by efficiently making espresso and coffee drinks -Prepared food orders quickly and accurately -Operated a cash register and assisted with general cleaning and stocking -Provided quality customer service by efficiently making espresso and coffee drinks -Prepared food orders quickly and accurately -Operated a cash register and assisted with general cleaning and stocking

Event Services Staff

• Sep 2013 - Mar 2014

-Aided guests in finding seats and assist with any general questions they may have -Aided guests in finding seats and assist with any general questions they may have

Unit Management

• Jun 2012 - Aug 2013

-Managed three retail units and maintained clean, well-organized stores-Addressed and alleviated guest concerns in a professional manner -Delegated tasks, scheduled employee breaks, and authorized merchandise returns

Hostess

• May 2010 - May 2012

-Maintained store and handled cash register transactions