Kathryn LeRoy

New Business processor at Athene
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Contact Information
us****@****om
(386) 825-5501
Location
Ankeny, Iowa, United States, US
Languages
  • English Native or bilingual proficiency
  • Japanese Limited working proficiency

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Bio

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Experience

    • United States
    • Financial Services
    • 700 & Above Employee
    • New Business processor
      • Dec 2021 - Present

      Helping provide peace of mind. Helping provide peace of mind.

    • United States
    • Retail
    • 700 & Above Employee
    • Barista
      • Nov 2018 - Present

      I work with a small specialized team to create custom drinks and customer service in a fast pace environment. I work with a small specialized team to create custom drinks and customer service in a fast pace environment.

    • United States
    • Retail
    • 700 & Above Employee
    • Team Lead
      • May 2016 - Mar 2018

    • Insurance
    • 700 & Above Employee
    • Lead Specialist
      • Nov 2015 - Mar 2016

      Made outbound calls to potential and existing customers about home and auto quotes, with intent to connect them to a sales agent Made outbound calls to potential and existing customers about home and auto quotes, with intent to connect them to a sales agent

    • United States
    • Retail
    • 700 & Above Employee
    • Cake Decorator
      • Mar 2015 - Jul 2015

      I was solely responsible for taking orders, fulfilling orders and organization, cleaning and maintaining the cake decoration work area and supplies. I had to learn several techniques and terms regarding to cake and frosting decoration. I worked hands on with customers, in person or over the phone, to take cake orders, pipe messages on cakes, and answer questions. I was solely responsible for taking orders, fulfilling orders and organization, cleaning and maintaining the cake decoration work area and supplies. I had to learn several techniques and terms regarding to cake and frosting decoration. I worked hands on with customers, in person or over the phone, to take cake orders, pipe messages on cakes, and answer questions.

    • United States
    • Retail
    • 700 & Above Employee
    • Barista
      • Oct 2013 - Sep 2014

      Worked in a fast paced environment, took customer orders both face to face and through drive thru, created and delivered drinks to customers and solved customer complaints and concerns. Worked in a fast paced environment, took customer orders both face to face and through drive thru, created and delivered drinks to customers and solved customer complaints and concerns.

    • Sales Associate
      • 2012 - 2013

      As a Maternity Product Specialist I used knowledge of merchandise to drive customer and brand loyalty. I promoted customer relations to meet sales and clienteling goals. I also utilized basic accounting skills and was responsible for handling cash and balancing the register. As a Maternity Product Specialist I used knowledge of merchandise to drive customer and brand loyalty. I promoted customer relations to meet sales and clienteling goals. I also utilized basic accounting skills and was responsible for handling cash and balancing the register.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Verification Specialist
      • Feb 2012 - Jul 2012

      As a Verification Specialist I audited 1005 and 1009 tax forms and verified customer information for corporate client accounts. I was responsible for tracking and managing accounts, and applied conflict resolution skills over the phone. As a Verification Specialist I audited 1005 and 1009 tax forms and verified customer information for corporate client accounts. I was responsible for tracking and managing accounts, and applied conflict resolution skills over the phone.

Education

  • Des Moines Area Community College
    Associate of Arts - AA, Graphic Design
    2018 - 2021
  • Hoover High
    High School Diploma
    2006 - 2010

Community

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