Experience

Navy Gateway Inns & Suites

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk Associate

  • Feb 2023 - Present

  Checked guests in and out, handled credit card transactions, provided excellent customer service, managed phone calls, answered questions, and provided assistance in any way possible to guests. Checked guests in and out, handled credit card transactions, provided excellent customer service, managed phone calls, answered questions, and provided assistance in any way possible to guests.



Navy Exchange - NEX

• United States
• Retail
• 1 - 100 Employee

• Cashier

  • Nov 2022 - Dec 2022

  Worked to achieve high customer satisfaction rates by providing optimal customer service and to ensure a positive and hassle-free customer experience. Worked with cash handling, counting money, credit transactions, and other forms of payment. Worked to achieve high customer satisfaction rates by providing optimal customer service and to ensure a positive and hassle-free customer experience. Worked with cash handling, counting money, credit transactions, and other forms of payment.



Ritsumeikan Asia Pacific University

• Japan
• Higher Education
• 400 - 500 Employee

• • Sep 2019 - Aug 2022

  Led by example through mature behavior in compliance with university regulations and rules. Developed a friendly but authoritative environment to create a safe living area. Attended, participated, and contributed to weekly staff meetings, addressing resident needs and administrative duties. Planned and prepared events for residents to help relieve stress and keep them positive.

• • Nov 2021 - Jul 2022

  Worked with adults in Japanese companies to further their English studies. Created a multicultural environment for the learners to feel comfortable speaking English. Helped model language and facilitate discussions. Mentoring students to help expand and broaden their English speaking and grammar.

• • May 2019 - Jul 2022

  Oversaw students in the classroom and enforce rules and supported the professor. Supported student learning objectives by assisting discussions and answering questions. Took attendance, handed out materials, and participated with examples to help students understand lessons. Monitored students that were falling behind or needed help. Facilitated discussions and group work. Modeled language for students and corrected grammar, pronunciation, and spelling.

• Cashier

  • Nov 2020 - May 2021

  Brought forth excellent customer service skills and a commitment to customer satisfaction. Adhered to all safety rules and guidelines during COVID-19 and continued to work throughout the pandemic. Closed cash registers, counted money, and returned items back to their original place. Worked to provide efficient and effective service to customers. Brought forth excellent customer service skills and a commitment to customer satisfaction. Adhered to all safety rules and guidelines during COVID-19 and continued to work throughout the pandemic. Closed cash registers, counted money, and returned items back to their original place. Worked to provide efficient and effective service to customers.