SVP, Sales & Account Management, Pharmacy Network Solutions

• Oct 2022 - Present

Vice President, Sales and Account Management, Pharmacy Network Solutions

• Jun 2022 - Present

Vice President at Truepill

• Jun 2021 - Jun 2022

Director, Pharmacy Practice | Southeastern Pharmacy Practice Lead

• 2018 - Jun 2021

Lead sales and delivery efforts for large, sophisticated pharmacy benefits projects for Fortune 500 clients. Serve as pharmacy subject matter expert and provide industry and market training to generalist consultants. Directly manage 4 employees, including associate directors and senior analyst, focusing on continuous training, mentoring, and coaching to build capabilities. Co-lead and have growth and revenue responsibility for matrixed Eastern pharmacy team of 16. • Consistently exceeded goals for both new and recurring revenue, achieving up to 231% of goal. Earned top performance rating and multiple bonuses. • Identified training gap and launched weekly educational program for new hires to improve retention. • Served as lead strategist for complex pharmacy projects such as pharmacy benefit plan analysis, design, and cost-saving strategies; PBM vendor management, procurement, and negotiation; PBM financial and operational performance audits; specialty pharmacy strategy; and COVID-19 return-to-work and testing protocols. • Assembled and led product team to develop disruptive service offering that reimagines specialty drug market and provides more actionable data to clients. Show less

Area Vice President

• 2017 - 2018

Held full P&L responsibility for contract with large regional BlueCross BlueShield plan with 3+ million lives. Managed commercial and Medicare DME, infusion nursing, and specialty pharmacy business. • Steered long-term retention and growth strategy. Recognized with top performance rating within 5 months for exceptional client service feedback, financial performance, and achievement of SLAs. • Salvaged client relationship following 100% turnover in account team. • Rebuilt partnerships with internal teams to ensure successful service delivery. Show less

Senior Account Executive/Director

• 2015 - 2017

Led strategy, retention, and expansion of portfolio of 8 large national accounts representing 1.4 million lives and $830 million in annual drug spend. • Achieved 100% client retention, sales growth across all accounts, and top performance rating for 2 consecutive years.• Strengthened client relationships and introduced “fireside chats” to reinforce position as a trusted advisor.

Senior Clinical Account Executive/Director

• 2010 - 2015

Recruited to manage large, complex client accounts. Worked across internal teams and vendors to develop program evaluation metrics to assist in determining drivers of health care costs for client accounts.• Brought loss-making account to profitability by selling clinical programs to Fortune 5 company with 1 million member lives.• Delivered $1+ billion in cost savings across book of 6 accounts by recommending clinical programs.• Achieved 100% client retention and top performance rating for 4 consecutive years. Show less

Vice President, Health and Benefits, Pharmacy Consulting Practice

• 2006 - 2009

Managed strategic client relationships and evaluated pharmacy data, including demographics, claims experience, financial performance, formulary changes, rebate impact, clinical effectiveness, copay/coinsurance and deductible modeling, and PBM cost-effectiveness. • Won Innovation Quest Award by developing new product—a proprietary clinical report card tool—that drove significant new revenue for pharmacy consulting practice. • Contributed to double-digit net revenue growth in the line of business as member of task force that created more integrated sales approach. • Represented organization as a guest speaker for Certified Employee Benefit Specialists, pharmacy benefit management companies, and the Wharton School of Business. Show less

Executive Director, Clinical Services and Client Management

• 2006 - 2006

Drove strategic plan to reengineer clinical department during period of rapid organizational growth and increased client commitments.• Transformed clinical services department by redefining goals, roles, and responsibilities.• Created team-building program to expand mentorship opportunities for new hires.

Regional Clinical Pharmacist

• 2004 - 2006

Managed 150+ clients representing 530,000 member lives and $600+ in drug spend. Served on Pipeline, Drug Utilization Review, Benefit Design, and Clinical Programs Committees.• Won Innovation Award from Prescription Benefit Management Institute for creating framework and reporting templates for physician detailing program.• Saved clients millions of dollars annually by recommending programs and plan designs.

Evening Shift Pharmacy Supervisor/PRN Pharmacist

• Dec 2001 - Oct 2003

• Worked in a long-term acute care hospital setting to provide patients with clinical/ pharmaceutical care. • Performed pharmacokinetic monitoring of patient drug levels. • Monitored labs and adjusted parenteral nutrition (TPNs). • Worked with an electronic medical record and physician/clinician computer order entry system. • Served as a clinical reference to hospital staff. Supervised evening shift and weekend staff. • Worked in a long-term acute care hospital setting to provide patients with clinical/ pharmaceutical care. • Performed pharmacokinetic monitoring of patient drug levels. • Monitored labs and adjusted parenteral nutrition (TPNs). • Worked with an electronic medical record and physician/clinician computer order entry system. • Served as a clinical reference to hospital staff. Supervised evening shift and weekend staff.

Manager, Clinical Information an Health Outcomes Department

• 2003 - 2003

Led newly formed department to support accelerated growth. Steered all clinical projects and client deliverables for internal and external clients.• Developed department goals and policies, job descriptions, training programs, presentation templates, and therapeutic class review and outcomes data formats. • Served as a liaison to State Medicaid Offices, including their Pharmacy and Therapeutics Committees and Drug Utilization Review Boards.

Clinical Information Consultant

• 2002 - 2003

Performed clinical evaluation of medical literature. Authored therapeutic class reviews and new drug monographs to support formulary decisions and presented findings to internal and client P&T Committees.• Improved project consistency and efficiency by developing first electronic library of clinical collateral.