Billing Administrator

• Aug 2021 - Present

EZClaim billing system Manage account balances to discover outstanding debts or other inconsistencies Collect all information needed to calculate bills receivable (order amounts, discount rates etc.) Check the data input in the accounting system to ensure accuracy of final bill Issue invoices and bills and sent them to customers through various channels (mail, e-mail etc.) Issue customer account statements periodically or whenever necessary Receive payments through various methods (cash, online payments etc.) and check for credibility Send reminders for payments and contact customers when assigned Update accounting records with new payments, balances, customer information etc. Answer questions and handle complaints from customers regarding bills Report on activity to upper management Verify insurance benefits / coverage (BCBS, Aetna, Cigna, UHC/UMR, Tricare, ChampVA, VA, Humana, & Medicaid) Creating HCFA 1800 claims Claim correction Management of denied claims Submission of correct / replacement claims Applying for prior authorizations Validate authorization Issuing self pay contracts Show less

Insurance Specialist level 3

• Feb 2021 - Aug 2021

Data entry.Calling local VA center for claim status updates.Writing and sending appeals of claims to VA.Correcting claim errors.Confirming VA authorization for services.Notification of emergency care.Correcting Authorization validity dates, and CPT coverage.Verification of insurance and filing deadlines.Audits of accounts for accuracyPosting paymentsWeekly meetings with hospital contactsTraining new team members in hospital systemsFacility lead - delegation of work load, Special assignments, completion of deadlines.Able to work in Epic, Paragon, CPSI, and MediTech.maximize reimbursement on patients accounts where Veteran patients are treated at non-VA facilities. Customer serviceExcellent communication skills, both written and oral, Ability to work independently while embracing a team environment. Show less

Insurance Specialist level 2

• Jan 2020 - Feb 2021

Data entry.Calling local VA center for claim status updates.Writing and sending appeals of claims to VA.Correcting claim errors.Confirming VA authorization for services.Notification of emergency care.Correcting Authorization validity dates, and CPT coverage.Verification of insurance and filing deadlines.Audits of accounts for accuracyPosting paymentsWeekly meetings with hospital contactsTraining new team members in hospital systemsFacility lead - delegation of work load, Special assignments, completion of deadlines.Able to work in Epic, Paragon, CPSI, and MediTech.maximize reimbursement on patients accounts where Veteran patients are treated at non-VA facilities. Customer serviceExcellent communication skills, both written and oral, Ability to work independently while embracing a team environment. Show less

Insurance Specialist level 1

• Dec 2018 - Jan 2020

Data entry.Calling local VA center for claim status updates.Writing and sending appeals of claims to VA.Correcting claim errors.Confirming VA authorization for services.Notification of emergency care.Correcting Authorization validity dates, and CPT coverage.Verification of insurance and filing deadlines.Audits of accounts for accuracyPosting paymentsWeekly meetings with hospital contactsTraining new team members in hospital systemsFacility lead - delegation of work load, Special assignments, completion of deadlines.Able to work in Epic, Paragon, CPSI, and MediTech.maximize reimbursement on patients accounts where Veteran patients are treated at non-VA facilities. Customer serviceExcellent communication skills, both written and oral, Ability to work independently while embracing a team environment. Show less

Optometric Assistant

• Jun 2017 - Nov 2018

Optometry Tech - testing patients' visual acuity, depth perception, pressure inside of the eye, color vision and pupil reflexes. In addition, they prepare exam schedules, ready exam rooms, assist in making or repairing eyeglasses, clean ocular equipment and perform other duties as needed. Optometry Tech - testing patients' visual acuity, depth perception, pressure inside of the eye, color vision and pupil reflexes. In addition, they prepare exam schedules, ready exam rooms, assist in making or repairing eyeglasses, clean ocular equipment and perform other duties as needed.

Patient Care Assistant

• May 2015 - Jun 2017

Office Assistant

• Oct 2014 - May 2015

Office Assistant - Quick books, Expense folders, payroll time sheet entry, credit card charges and coding, bank deposits, certified payroll, job billing, placing orders for employee uniforms, matching P.O.s to Invoices. filing all paid invoices & POs. Property Manager - Sending Invoices for rentals, accepting payments for rent.placing orders for repairs for rentals, showing rental properties. Office Assistant - Quick books, Expense folders, payroll time sheet entry, credit card charges and coding, bank deposits, certified payroll, job billing, placing orders for employee uniforms, matching P.O.s to Invoices. filing all paid invoices & POs. Property Manager - Sending Invoices for rentals, accepting payments for rent.placing orders for repairs for rentals, showing rental properties.

Store assistant

• Mar 2014 - Apr 2015

bagging customers orders, cashier, restocking shelves, emptying donations sheds, pricing donations, sorting donations, standard cleaning. bagging customers orders, cashier, restocking shelves, emptying donations sheds, pricing donations, sorting donations, standard cleaning.

center store associate

• Jun 2012 - Nov 2014

- Provide prompt, accurate and friendly service to customers. Be friendly, courteous and cooperative with other store associates. Responsible for maintaining standards, maximizing sales through excellent customer service. Scan a customer’s order and handle the payment transaction. Engage and interact with customers to create a positive experience. Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers. Make every attempt to maintain accurate cash control. - Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales. Receive, open, unpack and issue sales floor merchandise. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise. Answer customers' questions about merchandise and advise customers on merchandise selection. Clean display cases, shelves, and aisles. Rotate product. Order new product tags, create hand written tags. Verify inventory count, and make changes when necessary. Standard cleaning. Show less