KATHRYN GOSSE

PURCHASING/CUSTOMER SERVICE REPRESENTATIVE at E. M. Precise Tool Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Hamilton, Ontario, Canada, CA

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Bio

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Experience

    • Canada
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • PURCHASING/CUSTOMER SERVICE REPRESENTATIVE
      • Sep 2010 - Present

      Starting out, I was in the warehouse doing the shipping & receiving and in the office doing some administration duties. Shortly after in February of 2011, my role was changed to Purchasing Assistant where I stayed until April 2017. I then changed roles again to a Customer Service Representative where I have been ever since. Starting out, I was in the warehouse doing the shipping & receiving and in the office doing some administration duties. Shortly after in February of 2011, my role was changed to Purchasing Assistant where I stayed until April 2017. I then changed roles again to a Customer Service Representative where I have been ever since.

    • United States
    • Retail
    • 700 & Above Employee
    • SEASONAL SALES ASSOCIATE
      • May 2015 - Dec 2015

      Customer Service/ Customer Sales Customer Service/ Customer Sales

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • YOUTH COUNSELOR
      • Jun 2006 - Apr 2010

      • SEASONAL - Short contracts (1 week up to 3 months)• Facilitate age-appropriate activities• Ensure a safe and friendly environment • SEASONAL - Short contracts (1 week up to 3 months)• Facilitate age-appropriate activities• Ensure a safe and friendly environment

    • United States
    • Retail Office Equipment
    • 700 & Above Employee
    • COPY AND PRINT SPECIALIST
      • Nov 2007 - Aug 2009

      • Greet customers entering establishment.• Maintained a clean and orderly work environment.• Stocked shelves and priced products.• Confer with customers by telephone or in person to provide information about products or services, take or enter orders and compassionately obtain accurate details of complaints to facilitate a solution.• Completed general data entry.• Recommend merchandise or services that will meet customers' needs.• Determine charges for services requested, collect deposits or payments, or arrange for billing.• Issue receipts, refunds, credits, or change due to customers.• Inspect outgoing work for compliance with customers' specifications.

    • CUSTOMER SERVICE
      • Sep 2006 - Sep 2007

      Customer Service/ Customer Sales Customer Service/ Customer Sales

    • United States
    • Retail
    • 700 & Above Employee
    • CUSTOMER SERVICE REPRESENTATIVE
      • Aug 2004 - Aug 2005

      • Key-holding responsibilities including opening and closing of the store, cash set-up, and general store preparation.• Greet customers and direct them to the equipment that will meet their specific needs.• Completed general data entry while ensuring Uhaul’s policies and procedures were being met.• Determine charges for services requested, collect deposits or payments, or arrange for billing.• Answer telephones to receive date requirements and provide information about the availability, operation or description of available rental items.• Prepare trucks for display by cleaning and completing safety checks.• Maintained a clean and orderly work environment.• Stocked shelves and priced products.

    • Canada
    • Retail
    • 700 & Above Employee
    • CASHIER
      • Oct 2000 - Aug 2004

      • Greet customers entering establishment.• Answer customers' questions, and provide information on products.• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.• Maintained a clean and orderly work environment.• Cashier duties• Garden Center duties included setting up center with a register, daily care (watering, maintaining, etc.); knowledge of products sold and care instructions, customer interaction, and cash duties.

Education

  • Brock University
    2 Years of Psychology, Psychology
    2006 - 2008
  • George Brown College
    Early Childhood Education, Early Childhood Education
    2002 - 2005
  • Clarkson Secondary School
    OSSD, Ontario Secondary School Diploma
    1997 - 2002

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