Kathryn Coleman
Operations Assistant at Federal Conference- Claim this Profile
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Topline Score
Bio
Experience
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Federal Conference
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United States
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Events Services
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1 - 100 Employee
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Operations Assistant
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Feb 2015 - Present
• Operate office equipment such as copiers, scanners and personal computers • Compute, record, and proofread data and other information such as invoices, registration lists, requests for quotes, and contract verifications • Provide direct administrative support to event planners • Review files, records and other documents to obtain information to respond to requests • Perform data entry tasks, manage spreadsheets, and consolidate information • Navigate internal software program to find information in support of event planners and work within the customers prescribed database system • Answer telephones, take messages, properly route customer issues to correct parties for resolution • Maintain event documents and filing system • Train new employees • Track online registration for upcoming events and provide event planners with statuses as needed • Other administrative duties or operational projects as needed Show less
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Suburban Credit Corporation
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United States
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1 - 100 Employee
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Administrative Assistant
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Feb 2011 - Feb 2015
• Perform data entry by entering in all accounts for collection • Sort all returned mail and update the database • Answer telephone calls from debtors / clients and provide information regarding collection accounts or direct call to the appropriate debt collector or manager • Take check or credit card payments over the phone • Daily verbal communication with high volume clients and medical billers to insure we have the most updated and accurate information on accounts for collection • Exercise extreme confidentiality while handling social security numbers, medical, and payment information • Other administrative duties as assigned Show less
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Administrative Assistant
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Jan 2007 - Dec 2010
• Handle all mail, print, fax, and copying tasks • Itemize, sort, and calculate multiple business expense receipts for a given tax year • Perform data entry by entering various business expenses into Quicken database • Organize office by updating filing system and creating/maintaining a shredding schedule • Exercise extreme confidentiality while handling client’s social security numbers and business’s financial information • Run out of office errands to post office and Staples as needed or requested • Prioritize multiple tasks while working independently often with no direct supervision Show less
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