Experience

Work Opportunities Unlimited

• United States
• Individual and Family Services
• 200 - 300 Employee

• Career Resource Specialist

  • May 2008 - Present

  • Responsible for assisting clients (referred by state agencies) with physical and mental disabilities seek out, prepare for and secure gainful employment. • Perform company interviews with local and national businesses to learn about their hiring practices and requirements with a focus on building long-lasting relationships leading to client placements. • Follow-up on weekly basis with placed clients and their employers to ensure that both parties are meeting expectations. • Complete weekly and monthly reports for submittal to funding sources. Show less



East Bay Community Action Program

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Family Advocate

  • May 2007 - May 2008

  • Responsible for all intake procedures in the heating assistance program which provides financial assistance for utility expenses to low income families and individuals. • Calculate clients’ income to determine eligibility for assistance; ensure all necessary documents are included in client’s files. • High volume workload consisting of roughly 16 individual eligibility interviews per day, data entry and processing of incoming applications, as well as fielding client phone calls. • Dealt closely with public utility vendors and advocated on the behalf of clients. • Retained knowledge of all social service programs available to clients in order to refer them. • Place emphasis on dealing with clients in a professional and respectful way while being sensitive to their life situations. • Assisted in the marketing and fundraising for the Coalition for the Homeless Bike-a-thon benefit. Show less