Experience

Riverside Homes

• United States
• Construction
• 1 - 100 Employee

• Warranty Specialist

  • Mar 2022 - Present



PulteGroup

• United States
• Construction
• 700 & Above Employee

• Customer Care Manager

  • Nov 2020 - May 2022



BuildersBlinds

• Jacksonville, Florida, United States

• Retail Warranty Department Manager

  • Jul 2018 - Nov 2020

  My role is focused on customer service and conflict resolution. It requires a vast knowledge of the window treatment industry and the production of every type of window covering. I work to communicate effectively with builders and homeowners in a proactive and detailed way. My role is focused on customer service and conflict resolution. It requires a vast knowledge of the window treatment industry and the production of every type of window covering. I work to communicate effectively with builders and homeowners in a proactive and detailed way.



VETERANS ADMINISTRATION HEALTH CARE

• United States
• Medical Practices
• 1 - 100 Employee

• 2018- GS4 Medical Support Assistant.

  • Aug 2017 - Jun 2018

  I assisted disabled veterans with making medical appointments, refilling prescriptions, patient registration, and connecting them in some cases to the suicide hotline for immediate life-saving measures. I assisted disabled veterans with making medical appointments, refilling prescriptions, patient registration, and connecting them in some cases to the suicide hotline for immediate life-saving measures.



Builders Blinds

• Jacksonville, Florida, United States

• Customer Service Supervisor

  • Aug 2014 - Oct 2016

  The position required customer service and conflict resolution skills. This also requires a vast knowledge of the window treatment industry and the production of every type of window covering. Have to be able to communicate effectively with builders and homeowners as well. The position required customer service and conflict resolution skills. This also requires a vast knowledge of the window treatment industry and the production of every type of window covering. Have to be able to communicate effectively with builders and homeowners as well.



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Department Supervisor

  • Aug 2005 - Feb 2014

  I managed numerous departments within the store including lumber, building material, flooring, kitchen design, appliances, head cashier, and human resources assistant. I was also opened and closed the store with access to the money vault. I managed numerous departments within the store including lumber, building material, flooring, kitchen design, appliances, head cashier, and human resources assistant. I was also opened and closed the store with access to the money vault.



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Navy Technician

  • Jan 2001 - Jan 2004

  Performed routine maintenance and trouble calls on-base facilities. These duties consisted of but not limited to plumbing, new construction and repairs, and project planning. Had to order all materials for projects and transport them to and from the jobs.

• Honorably Served as a Builder Second Class Petty Officer

  • Jun 1991 - Jan 2001

  Duties consisted of building and repairing wood, masonry, steel structures, and installing interior finish work. Installing sheetrock and tile materials as well. Combat readiness and chemical warfare training.