Project & Purchasing Manager

• Aug 2016 - Present

*Project team member for setting up, implementing and maintaining the supply chain management module from MarinExchange *Project lead Fidelio Cruise installation on new-built ship S.S.Joie de Vivre (2017)

Project & Shared Services Manager IT department

• Jan 2014 - Jul 2016

As employee in the Shared Services / IT Department Team, I'm part of the following general responsibilities and duties of the team: run / operate / enhance the local IT infrastructure (clients, server, network, mobile communication, various interfaces (applications, TTC, etc) and the first level support / user administration in the office in Rheinfelden, spoke persons for various 3rd party companies in the office Rheinfelden as well as for on the ship.RESPONSIBILITIESo Evaluation and negotiating new / existing mobile telecom contractso Stays informed about any changes in the mobile communication market which can help to reduce costs, improve the service, etc.o Organization, maintaining, contracting new / existing Credit Card Terminals- Specialist responsibility Fidelio Cruise (application level)o Support Corporate Hotel Manager Front Office & Controlling in application / business related Fidelio Cruise questionso Support Corporate Hotel Manager Front Office & Controlling in application / business related Micros questions- General tasks related to the IT department: User administration and file system access; Client / Servero Cooperation in replacement / Installation of workstations incl. necessary software, printers, domain integration, etc.- General tasks related to the IT department: First-Level Support office Rheinfelden- Cooperation in various IT and / or business relevant projects in office Rheinfelden and for Ships- Cooperation / Consulting in strategic IT and / or operations relevant decisions for the office Rheinfelden and / or for the ships- Cooperation in IT- / Application- / ... related trainings and information / guidelines for users (ships, office, corporates) for the office Rheinfelden and / or for the shipsMain project: Fidelio Cruise implementationFidelio Cruise SPMS (Ships Property Managment System)Fidelio Cruise FMS (Fleet Managment System)Fidelio Cruise ResOnlineFidelio Cruise FC Smart - iGuestmicros RES Enterprise Managment

F&B Financial Controller

• Oct 2008 - Dec 2013

Ensure that the onboard administration with regards to front office duties is efficient, accurate and according to standards. Controlling of onboard F&B-, as well as front office accounting.• Approve and account all F&B related invoices• Support Purser / Receptionist / Night Receptionist with their onboard administration & financial work• Implementation of Fidelio Cruise SPMS• Onboard administration & Fidelio/Micros training Front desk crew• Check cruise closings & monthly closings (cost analyze, inventories, accounting) give support during cruise & month end closings• Check Credit Card Transactions• Deal with credit card inquiries from Concardis & American Express• Prepare onboard cost accumulation based on monthly figures• Prepare accumulation for rating comparison• Responsible for onboard Program Fidelio Cruise & Micros POS terminals• Telephone controlling for ships & office numbers• Prepare accrual file for LA office based on monthly revenues & costs• Support LA Customer Service with guest onboard account requests

Servicefachangestellte

• Mar 2004 - Apr 2006

Chef de Service

• Sep 2001 - Dec 2003