Experience

CEI Fleet Driver Management
• Customer Care Representative

  • 2018 - Present


Executive Apparel

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Customer Service

  • Aug 2005 - Jun 2018

  Customer Service Representative, Sales and Support Customer support via multiple phone lines. Assisted customers with placing orders and answering questions about products, prices and availability. Assisted customers and production team when custom orders were placed. Open new accounts and revised existing accounts. Updated customers with status of order and shipping information. Generated merchandise return requests, also received in the returned items. Forwarded invoices. Sent sales information via email and USPS. Recorded all information pertaining to requests in Zoho. Programs worked in - A2000 and Visual. Show less



Vic's Caterers

• Corporate Co-ordinator

  • Mar 2000 - Aug 2005

  Took orders for Corporate accounts for catering orders for the Super Boxes and Penthouse Boxes for Phillies and Eagles games at Veterans Stadium in Philadelphia. Organized menus and special requests for clients. Answered phones and set up schedules for food distribution. Took orders for Corporate accounts for catering orders for the Super Boxes and Penthouse Boxes for Phillies and Eagles games at Veterans Stadium in Philadelphia. Organized menus and special requests for clients. Answered phones and set up schedules for food distribution.



Cakery Bakery and Duffy's Bakery

• Co-owner - Manager

  • Oct 1988 - Oct 2001

  Accounts Payable, Accounts Receivable, Payroll, Managed 2 stores, Caterer co-ordinator, scheduled work hours for employees, Ordered supplies for front of bakery and back of bakery. Managed cash flow. Decorator, inventory control. Oversaw all cake and store orders. Organized delivery schedule of caterer orders, and oversaw all packing and set up of catered orders. Accounts Payable, Accounts Receivable, Payroll, Managed 2 stores, Caterer co-ordinator, scheduled work hours for employees, Ordered supplies for front of bakery and back of bakery. Managed cash flow. Decorator, inventory control. Oversaw all cake and store orders. Organized delivery schedule of caterer orders, and oversaw all packing and set up of catered orders.