Experience

Intellezy

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Sr. Lead, OCM

  • Jul 2021 - Present

  • Organizational Change Management Specialist• Business Process Analysis• Business Readiness Assessment• Stakeholder Analysis • Identification and documentation of Change Impacts• Communication Management-Planning and Execution Specialist• Meeting Facilitation• Training Planning and Implementation• Relationship Building• Governance• Utilize Prosci Change Management Methodologies

• SR. OCM

  • Jul 2021 - Jul 2022



William Everett

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Sr. Management Consultant

  • Mar 2018 - Aug 2021



HCL America, Inc.

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• IT OCM

  • Jan 2020 - Dec 2020



UScellular

• United States
• Telecommunications
• 700 & Above Employee

• Enterprise Program Change Manager

  • Oct 2018 - Dec 2019

  Program Change Manager for the wireless communications industry. Engaging, supporting, and sustaining associates during projects that impact the associates utilizing the Prosci Methodology. Program Change Manager for the wireless communications industry. Engaging, supporting, and sustaining associates during projects that impact the associates utilizing the Prosci Methodology.



The Boeing Company

• Senior Change Management Consultant

  • 2017 - Oct 2017

  Hired to review all change management activities for Boeing just before their SAP Materials Management "go-live". Hired to review all change management activities for Boeing just before their SAP Materials Management "go-live".



Motorola Solutions

• United States
• Telecommunications
• 700 & Above Employee

• Change Management Business Readiness Track Lead

  • Apr 2015 - Feb 2017

  OCM Track Lead for Global Oracle Implementation; largest Oracle R12 implementation among Oracle clients. OCM Track Lead for Global Oracle Implementation; largest Oracle R12 implementation among Oracle clients.



NIPSCO

• Hammond, IN

• OCM Consultant for Special Projects

  • Mar 2014 - Feb 2015

  The Pipeline and Hazardous Materials Safety Administration required traceable, verifiable audit trail for the gas leak process. The Implementation of The Work Management System project met the requirements. With the new electronic application, field employees were supplied with new laptops and iPads installed in the service vehicles across northern Indiana. • Responsible for the automation impact to the field employees The Pipeline and Hazardous Materials Safety Administration required traceable, verifiable audit trail for the gas leak process. The Implementation of The Work Management System project met the requirements. With the new electronic application, field employees were supplied with new laptops and iPads installed in the service vehicles across northern Indiana. • Responsible for the automation impact to the field employees



Tate & Lisle

• Decatur, IL

• OCM Consultant for SAP Project

  • Feb 2013 - Mar 2014

  • Responsible for end-to-end business transformation activities including facilitating meetings to develop business processes and capturing the impacts of change • Created stakeholder analysis • Prepared pre- and post-implementation Business Readiness activities • Created and maintained the Change Champion Network • Responsible for the change management governance and reporting • Created communications for pre- and post-implementation • Created PowerPoints for presentations to all level employees including executives Show less



Ricardo plc

• United Kingdom
• Environmental Services
• 700 & Above Employee

• SAP Communications Manager

  • 2010 - Feb 2011

  Communications and training for the SAP implementation in the US. Communications and training for the SAP implementation in the US.



Sikorsky

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Course Developer

  • 2010 - 2010



Computer Science Corporation

• Operations Manager

  • Nov 2003 - Sep 2009

  Managed daily operations of the academy, which included delivery of e-Learning and virtual training, client interfacing to resolve technical and business related issues relating to training. Significantly improved the image of the ERP Academy to attract additional clients and former clients, resulting in higher revenue Improved customer satisfaction by creating a point of contact for client Created a process, a training checklist, to ensure satisfactory training for clients resulting in improved customer relations. Provided customer support by creating a 'sandbox' environment for practice after training Reduced cost for customers by creating virtual training versus classroom training Negotiated reduced training costs which were passed on to clients Consistently researched new and improved methods of training suggesting these courses to the client resulting in additional business SAP Training and Change Manager, 2003-2007 Westinghouse Nuclear Managed all Change Management activities and training of SAP, served as Change Management and Training Manager for Sweden upgrade to Enterprise Project. Significantly reduced SAP training costs by developing training materials in house Consistently kept training within budget Increased production of new employees by creating basic SAP classes for new hires Prepared employees for organizational changes and new programs through planned events promoting employee production and morale Conducted organizational assessment for all new projects Developed a long-term training plan incorporating eLearning, using Centra Symposium and OnDemand Developed strategic Change Management plan to prepare 3,000 employees for upgrade to SAP Enterprise, in the United States and Europe Show less



First Energy of Ohio

• Independent Consultant

  • Jan 2000 - Jan 2003

  Implemented Change Management and Training using SAP's ASAP methodologies for several clients such as; Developed strategic Change Management plan for organization, identifying employees for training which concluded in consistent production after the implementation of SAP Assessed organization and designed new job roles resulting in condensed job titles to eliminate redundancy Mapped requirements form 'as is' business processes to new technology business processes; coordinated workshops to identify business process gaps to understand the impact of the implementation of SAP Created 'train-the-trainer' workshop for super users to train end users and transfer knowledge Produced, designed, and facilitated the internal and external communications and materials for SAP implementation resulting in a cost savings of $108,000 Co-created project website producing a cost savings of $50,000 Produced training materials, created roll-out of Computer-based Training, created on-line help for SAP using OnDemand, uPerform, I-Tutor and Centra Symposium Show less



Shirley Hollywood & Associates, Inc.

• Consultant

  • 2001 - 2003



Philips

• Netherlands
• Hospitals and Health Care
• 700 & Above Employee

• Trainer

  • Jan 1999 - Jan 2000

  Change Management and Training Project Lead Served as the project lead for all Change Management and training activities. Assessed organization in preparation for SAP implementation Worked to create standardization of business roles, processes and procedures in diverse cultures Conducted an assessment of organizational needs and human capital, assisted in the creation, facilitation and delivery of customized training materials under extreme deadline to provide SAP training to more than 1300 employees Developed computer-based training to deliver basic PC and desktop application training and basic introduction to SAP and its modules; developed on-line training using On-Demand as aides for successful transfer of knowledge Implemented a repository for all class materials, developed tools for "return on investment," managed cultural, language and skill issues at site level Created quick reference tools to assist the employees with new processes post hands-on training classes resulting in consistent production with implementation of SAP Show less