Customer Service Representative

• Nov 2021 - Present

Virtual Assistant

• Feb 2021 - Present

Office Manager

• Sep 2018 - Dec 2022

• Receiving and answering client inquiries and concerns. • Oversee the after sales customer service. Make sure that the client is well-informed regarding the package he availed. • Makes contracts for the clients, confirm events a week before the scheduled date. Notify the assigned team if there will be any changes on the event. • After the event, make sure that all files are saved/imported to the computers to avoid data loss. Update the master list. • Album layouts. Send it to client for approval then forward it to the supplier for printing. • Photoshop and Lightroom photo editing. • Make sure that all outputs are being delivered within the time stated in the contract. Show less

English Second Language Tutor

• Jul 2021 - Dec 2021

English Second Language Teacher

• Jun 2020 - Jun 2021

Customer Service Representative

• Sep 2017 - Jun 2018

- Attending to clients' concerns via email. - Meeting the daily, weekly, and monthly KPIs. - Delivering quality answers within the support logic. - Reviewing content for a social media platform. Correct labeling. - Attending to clients' concerns via email. - Meeting the daily, weekly, and monthly KPIs. - Delivering quality answers within the support logic. - Reviewing content for a social media platform. Correct labeling.

Account Officer

• Sep 2016 - Jun 2018

Assisting clients with their inquiries, concerns and on the day of the event. - Doing paper works such as minutes of the meeting, instructional guides for post-processing and quotations, etc. - Receiving and checking government receipts for remittances. - Photography and minor editing/retouching. - Inventory of equipment and supplies (monthly). Assisting clients with their inquiries, concerns and on the day of the event. - Doing paper works such as minutes of the meeting, instructional guides for post-processing and quotations, etc. - Receiving and checking government receipts for remittances. - Photography and minor editing/retouching. - Inventory of equipment and supplies (monthly).

Finance Associate

• Nov 2015 - Aug 2016

· Receiving and Validating Sales Invoice from the Suppliers. · Processing payment voucher and cheque preparation. · Preparing monthly reconciliation of Suppliers’ Sales Invoice and Company Ageing Balance. · Preparing monthly monitoring of unreleased cheques. · Preparing and · Receiving and Validating Sales Invoice from the Suppliers. · Processing payment voucher and cheque preparation. · Preparing monthly reconciliation of Suppliers’ Sales Invoice and Company Ageing Balance. · Preparing monthly monitoring of unreleased cheques. · Preparing and

Accounting Administrative Assistant

• Feb 2014 - Mar 2015

· Preparing Monthly Financial Statements. · Forecasting expenses and preparing checks. · Bank reconciliation. · Acting as Liaison Officer who goes to government agencies for filing and receiving of files. · Filing documents of applicants. · Assisting and giving updates for new and current applicants about their status in the agency. · Preparing Monthly Financial Statements. · Forecasting expenses and preparing checks. · Bank reconciliation. · Acting as Liaison Officer who goes to government agencies for filing and receiving of files. · Filing documents of applicants. · Assisting and giving updates for new and current applicants about their status in the agency.