Experience

48 West Agency

• United States
• Advertising Services
• 1 - 100 Employee

• VP of Strategy and Marketing Automation

  • Feb 2020 - Present

• Director of Strategy

  • Jun 2016 - Feb 2020

  Phoenix, Arizona Area



Honeywell

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Senior Manager, Customer Experience

  • May 2015 - May 2016

  Phoenix, Arizona Area Responsible for managing the experience of over 2000 commercial airline customers and key OEMs that comprise Honeywell’s $4 billion Air Transport and Regional (AT&R) business. Accountable for driving creative and impactful solutions in cohesion with strategic planning and business operation efforts aimed at improving the AT&R customer experience.

• Marketing Communications Manager

  • Aug 2012 - May 2015

  Phoenix, Arizona Area Provided strategic marketing communications expertise and leadership for the Commercial business, including both the Air Transport and Regional (AT&R) and Business and General Aviation (B&GA) organizations, in accordance with defined strategic marketing goals and initiatives.

• Portal Program Manager

  • Jun 2007 - Jul 2012

  Tempe, Arizona Managed the MyAerospace Catalog program covering all commercial aftermarket products; responsible for content development, user interface improvements, and functionality enhancements.

• Senior Manager Technical Sales

  • Jun 2006 - May 2007

  Tempe, Arizona Led sales activities and managed customer relationships for Aerospace Components customers.

• Sales & Customer Marketing Operations Leader

  • Jul 2005 - Jun 2006

  Tempe, Arizona Led the sales pursuit prioritization process for the Aerospace Components business; drove Aero-wide adoption of the opportunity review process.

• Six Sigma Black Belt, Sales Growth

  • Jul 2004 - Jul 2005

  Tempe, Arizona Guided marketing and sales process improvements to drive efficiencies in customer pursuits.

• Strategic Marketing Analyst

  • Jan 2002 - Jul 2004

  Responsible for performing segmentation studies, competitive analyses, and forecasting models for the commercial transport business.

• Business Process Analyst

  • Jul 2000 - Jan 2002

  Falls Church, VA Drove process and functionality enhancements for Honeywell’s Siebel-based Customer Relationship Management tool.



Avnet

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Project Manager, Custom Database Marketing Services

  • Apr 1997 - Jan 1999

  Boulder, CO



Carson Inc.

• United States
• Computer and Network Security
• 1 - 100 Employee

• Technical Analyst

  • 1994 - 1996