Experience

Hull Services

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• People and Culture Generalist

  • Jul 2022 - Present

  As a People and Culture Generalist, I take the lead on areas of HR that pertain to employee relations, policy and procedural review and updates, HRIS, RTW, and investigations. As a People and Culture Generalist, I take the lead on areas of HR that pertain to employee relations, policy and procedural review and updates, HRIS, RTW, and investigations.


Wal-Mart Canada Logistics
• Human Resources

  • Oct 2016 - Jul 2022


Fasken Martineau DuMoulin

• Human Resources

  • Mar 2015 - Apr 2016

  Fasken Martineau is an international corporate and paralegal firm. The Calgary office employ’s around 27 staff and 50 lawyers. Human Resources is a single position that over sees the responsibilities within the job title for the Calgary office. The goal is to promote positive and equitable relations by providing confidential guidance and counsel to management and staff on functional HR issues. Key Accomplishments: • Providing support and advice in areas such as recruitment and selection, employee relations, performance management, best practices for employee engagement, and professional and career development • Handle employee terminations, grievance and other difficult situations in a sensitive, fair and respectful manner, working closely with legal council, supervisors and management • Identify talent and aspirations of individual employees and provide coaching aimed at motivating them to undertake the necessary training required to advance their careers within the company • Ensuring personnel files are maintained and all relevant information is kept on file. • Verifying references, responding to reference requests etc. • Collating orientation packages, organizing and assisting in the orientation process. • Assisting with the Firm’s appraisals process; collate, prepare and disseminate appraisal documentation. • Handling all leave requests, obtaining authorization, maintaining record of holiday taken and remaining. • Recording and monitoring sickness absence or payroll purposes. • Assisting with ongoing recruitment; arranging interviews. • Assisting with helping to maintain Firm’s staff benefit plan. • Handling special events and other projects Show less



Edwards Land Services Ltd.

• Human Resources Administrator

  • Apr 2012 - Sep 2014

  Edwards Land is a small business of 40 employees split between 3 offices located in Calgary, Lethbridge, and Edmonton. Human Resources is a single position that over sees the responsibilities, within the job title, for all locations. The goal is to promote positive and equitable relations by providing confidential guidance and counsel to management and staff on functional HR issues. Key Accomplishments: •Adhering to all federal and provincial government regulations in terms of Employment Standards, Alberta Human Rights, and FOIP •Creating employee/contractor files and records and responding to management inquiries and requests on matters pertaining to employee records •Creating company events to strengthen a healthy team environment •Developing and administering employee benefits plans and the employee health & safety program •Developing and maintaining Strategic Operating Procedure Manual and Occupational Health & Safety Manual •Ensuring all safety protocol paperwork is up to client standards in ISN, ComplyWorks, and CQN •Handling employee Health Care Spending Account claims and all other benefit claims •Preparing paperwork for recruitment, new hires, terminations, education forms, and changes in employment terms and conditions •Providing support and advice in areas such as recruitment and selection, employee relations, performance management, best practices for employee engagement, and professional and career development •Researching, developing, and implementing human resources policies, procedures and practices •Supporting the Communications Department with company communication projects •With management support, responding to and writing requests for proposals ensuring quality and timely delivery, administering and tracking employee vacation requests/schedules, and assisting in the company’s Business Development Program Show less



Student Calling Center Mount Royal University

• Supervisor

  • Aug 2011 - Aug 2012

  Job Description: The Student Calling Program is a student and alumni run program. The goal is to increase the affinity of each alumni, through strategic marketing and communication, that results in alumni giving back financially to Mount Royal University. Key Accomplishments: •Assisted in the implementation of the new Mount Royal University Student Calling Program •Trained employees on effective cold calling introductions and communication techniques with potential donors •Implemented and enforced secure payment methods for donations •Developed company regulations and procedures •Handled recruitment selection, employee relations, performance management, best practices, and employee professional and career development •Handled employee terminations, grievances and other sensitive situations in a fair and respectful manner; working closely with management •Identified talent and aspirations of individual employees, and provided coaching aimed at motivating them to undertake the necessary training required to advance their careers within the program •Interviewed and hired a total of 22 student/alumni callers and administration •Assisted in designing and delivering training orientation •Mentored and coached a team of 22 employees •Assisted in managing expenses for SCP budget •Designed and applied group incentive models and motivational techniques to strengthen a healthy team environment and ensure donation goals were met •Created weekly and yearly wrap reports •Supervised up to 10 staff a night •Participated in operational meetings, dedicated to improving the SCP Show less



Kal-Tire

• Canada
• Retail
• 700 & Above Employee

• Customer Service

  • May 2007 - May 2009

  Job Description: A popular auto mechanic company, with a large loyal customer base. The service catered to each individual customer, providing transportation, check up reminders, and valued mechanical work. It was important to know your customers personality and provide high-quality customer service. Key Accomplishments: •Communicated and interacted with customers in a courteous professional manner •Tracked multiple appointments for daily service through Manager Plus •Maintained constant presence on sales floor to address customer needs •Recommend appropriate items and direct or lead customers to selections •Provided knowledgeable answers to customer’s questions •Enthusiastically conversed with customers about purchases needs and available products •Inquired about buying experience, item preferences, and future purchases •Maintained files of invoices and pay stubs •Organized all paper work for year end •Kept good customer relations Show less