Kathleen Schwartz

Head of Program Operations at IMD Business School
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Contact Information
us****@****om
(386) 825-5501
Location
Lausanne, Vaud, Switzerland, CH

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5.0

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Natalia Olynec

Kathleen leads with her head, hands and, especially, her heart. She is the engine behind the large team providing seamless delivery of IMD’s executive education programs, where she engages across the organization to deftly find solutions to any challenge. She has been a keen ally for building a culture of equity, inclusion, and diversity and an important and enthusiastic champion for integrating sustainable solutions in our events and programs. Her can-do attitude extends to mentoring and helping those in need. It's always a pleasure to collaborate with Kathleen.

Tim Sandock (PCC)

I was fortunate enough to be part of Kathy's team. She is a very passionate leader who shows that she cares deeply for all her direct reports as well as for the organization as a whole. She gives honest feedback and at the same time is very appreciative to receive honest feedback herself. I very much appreciated our open and honest relationship and I highly recommend Kathy and her leadership without any hesitation!

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Credentials

  • Nano Tips for Communicating with Confidence with Selena Rezvani
    LinkedIn
    Mar, 2023
    - Oct, 2024
  • 20 Habits of Executive Leadership
    LinkedIn
    Feb, 2022
    - Oct, 2024
  • Mastering Self-Leadership
    LinkedIn
    Feb, 2022
    - Oct, 2024
  • Service Innovation
    LinkedIn
    Jun, 2017
    - Oct, 2024

Experience

    • Switzerland
    • Education Administration Programs
    • 700 & Above Employee
    • Head of Program Operations
      • Feb 2018 - Present

      All Operations related to Program Preparation, Delivery and Follow-Up is managed by the Program Operation Department of 50 plus high level customer focused, diverse in gender, language and culture hospitality experts . The team assures the highest level customer experience and are ambassadors for IMD

    • Head of PCFA Operations
      • Jan 2009 - Feb 2018

      I originally joined IMD in 2002 and have recently become head of the department . As IMD develops globally the PCFA Leader role has developed into a Head of Operations role which includes the IMD PCFA resources based in Lausanne and Singapore. The PCFA Team are a team of 40 plus dynamic, invested, flexible professionals who run ' executive development programmes/events' and partner at least one professor. As the head of Operations I enable and support the team to manage the resource management,… Show more I originally joined IMD in 2002 and have recently become head of the department . As IMD develops globally the PCFA Leader role has developed into a Head of Operations role which includes the IMD PCFA resources based in Lausanne and Singapore. The PCFA Team are a team of 40 plus dynamic, invested, flexible professionals who run ' executive development programmes/events' and partner at least one professor. As the head of Operations I enable and support the team to manage the resource management, training, development, quality control and general successful operations of the department. The department is a talent pot for IMD and many PCFA are developed into critical new roles in the organisation. I work closely with the management team and report directly to the CFO. As part of Senior Management at IMD I implement the top down strategies with the PCFA team to assure their success.

    • IMD -PCFA Team Leader
      • May 2006 - Jan 2009

      May 2006 until 2009, leader of a dynamic self organised team of 40+ program coordinators and faculty assistants. • Coordination of project teams • Championing the team with other departments • Negotiation with other departments on behalf of the team • Recruitment, Bonus, Salaries, Budget • General support of individuals, solution finding

    • PCFA - IMD
      • Aug 2002 - May 2006

      Program Coordinator and Faculty asstant • Coordinate the production of the daily program schedule and teaching material with Faculty members and other internal departments (marketing, print-shop, restaurant, etc.) • Prepare program budgets in coordination with the Faculty Program Director • Handle administrative tasks, follow up with different departments, and ensure program logistics such as organising special events, meetings and support to guest speakers • Create Learning… Show more Program Coordinator and Faculty asstant • Coordinate the production of the daily program schedule and teaching material with Faculty members and other internal departments (marketing, print-shop, restaurant, etc.) • Prepare program budgets in coordination with the Faculty Program Director • Handle administrative tasks, follow up with different departments, and ensure program logistics such as organising special events, meetings and support to guest speakers • Create Learning Portals as pre-program information for participants from around the world to prepare for their arrival. Provide assistance to participants during the whole length of the program (1 day to 3 weeks). • Provide support to participants during the whole length of the program (1 day to 3 weeks) • Carry out general secretarial and other duties as required • Handle administrative tasks and follow up with different departments

Education

  • University of Cumbria
    Master of Management, Leadership and Sustainability
    2014 - 2016
  • IMD Business School

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