Experience

Elevance Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Sr. Product Management Director

  • May 2021 - Present

  Serve as a relationship-focused leader in the Federal Employee Health Benefits Program building rapport with Federal Health Products and Services Associates and Federal Government Solutions team members to attain challenging goals. Manage projects and product portfolios. • Facilitated automation of FEHB HMO/POS annual product build and implementation using the Plan-IT product database and Salesforce COM2/P2A application. Reduced annual implementation expenses by more than 50% by influencing… Show more Serve as a relationship-focused leader in the Federal Employee Health Benefits Program building rapport with Federal Health Products and Services Associates and Federal Government Solutions team members to attain challenging goals. Manage projects and product portfolios. • Facilitated automation of FEHB HMO/POS annual product build and implementation using the Plan-IT product database and Salesforce COM2/P2A application. Reduced annual implementation expenses by more than 50% by influencing strategic thinking to support product simplification and automation. • Utilized Product Attributes and Benefit Guiding Principles to produce consistency in product offerings across the 5 FEHB states, 9 products. • Identified and implemented process improvements for benefit documentation provided to Federal Government on an annual basis reducing completion time and future FTEs required. • Supported the FGS Strategy team in efforts to identify growth opportunities through new partnerships and delivering on project plans. Coordinated annual meetings with local market leadership to identify opportunities and review trend analysis. Collaborated with local product managers to complete deep dive into benefit design, cost structure and competitive analysis. • Assisted Sales leadership and Field Service Representatives to meet membership goals through product training and monthly office hours meetings to deliver FAQs and other product documentation. • Supported FHPS Leadership team by performing product analytics including competitive analysis and medical and pharmacy benefit recommendations to use during quarterly and annual product reviews. Show less Serve as a relationship-focused leader in the Federal Employee Health Benefits Program building rapport with Federal Health Products and Services Associates and Federal Government Solutions team members to attain challenging goals. Manage projects and product portfolios. • Facilitated automation of FEHB HMO/POS annual product build and implementation using the Plan-IT product database and Salesforce COM2/P2A application. Reduced annual implementation expenses by more than 50% by influencing… Show more Serve as a relationship-focused leader in the Federal Employee Health Benefits Program building rapport with Federal Health Products and Services Associates and Federal Government Solutions team members to attain challenging goals. Manage projects and product portfolios. • Facilitated automation of FEHB HMO/POS annual product build and implementation using the Plan-IT product database and Salesforce COM2/P2A application. Reduced annual implementation expenses by more than 50% by influencing strategic thinking to support product simplification and automation. • Utilized Product Attributes and Benefit Guiding Principles to produce consistency in product offerings across the 5 FEHB states, 9 products. • Identified and implemented process improvements for benefit documentation provided to Federal Government on an annual basis reducing completion time and future FTEs required. • Supported the FGS Strategy team in efforts to identify growth opportunities through new partnerships and delivering on project plans. Coordinated annual meetings with local market leadership to identify opportunities and review trend analysis. Collaborated with local product managers to complete deep dive into benefit design, cost structure and competitive analysis. • Assisted Sales leadership and Field Service Representatives to meet membership goals through product training and monthly office hours meetings to deliver FAQs and other product documentation. • Supported FHPS Leadership team by performing product analytics including competitive analysis and medical and pharmacy benefit recommendations to use during quarterly and annual product reviews. Show less



Anthem Blue Cross and Blue Shield

• United States
• Insurance
• 700 & Above Employee

• Sr. Product Management Director

  • Jun 2019 - May 2021

  Relationship-focused leader in a dynamic Product Management organization building rapport with local Product Management teams and Leadership teams in order to achieve challenging goals • • Influence and propel forward strategic thinking, operational processes to support product simplification and automation • Partner with Local Product Managers to deliver Medical products that will assist states to achieve sales, membership and cost of care goals • Experience with Product analytics… Show more Relationship-focused leader in a dynamic Product Management organization building rapport with local Product Management teams and Leadership teams in order to achieve challenging goals • • Influence and propel forward strategic thinking, operational processes to support product simplification and automation • Partner with Local Product Managers to deliver Medical products that will assist states to achieve sales, membership and cost of care goals • Experience with Product analytics including competitive product analysis, local medical and pharmacy membership metrics • Subject Matter Expert (SME) on strategic initiatives, including Pharmacy Solutions, Payment Innovation and Provider alignment, Cost of Care, Network Management, Grievances & Appeals • Enterprise Product Lead focusing on Pharmacy solutions for Commercial Local Group market Show less Relationship-focused leader in a dynamic Product Management organization building rapport with local Product Management teams and Leadership teams in order to achieve challenging goals • • Influence and propel forward strategic thinking, operational processes to support product simplification and automation • Partner with Local Product Managers to deliver Medical products that will assist states to achieve sales, membership and cost of care goals • Experience with Product analytics… Show more Relationship-focused leader in a dynamic Product Management organization building rapport with local Product Management teams and Leadership teams in order to achieve challenging goals • • Influence and propel forward strategic thinking, operational processes to support product simplification and automation • Partner with Local Product Managers to deliver Medical products that will assist states to achieve sales, membership and cost of care goals • Experience with Product analytics including competitive product analysis, local medical and pharmacy membership metrics • Subject Matter Expert (SME) on strategic initiatives, including Pharmacy Solutions, Payment Innovation and Provider alignment, Cost of Care, Network Management, Grievances & Appeals • Enterprise Product Lead focusing on Pharmacy solutions for Commercial Local Group market Show less



Anthem Blue Cross Blue Shield

• Cincinnati, Ohio

• Product Management Director

  • Jan 2012 - Jun 2019

  • Develop and Implement new and existing product portfolios across multiple segments targeted at achieving profitable retention and growth. • Analyze product performance and strategically set product direction, for the Indiana Market, to ensure market success and value. Leverage internal and external data sources to direct product design and price point achievement • Partner with Sales, Brokers, Provider network and contracting, Underwriting, Actuarial, Medical Management and Legal to… Show more • Develop and Implement new and existing product portfolios across multiple segments targeted at achieving profitable retention and growth. • Analyze product performance and strategically set product direction, for the Indiana Market, to ensure market success and value. Leverage internal and external data sources to direct product design and price point achievement • Partner with Sales, Brokers, Provider network and contracting, Underwriting, Actuarial, Medical Management and Legal to create new opportunities to package products and design portfolios that achieve member engagement and affordability • Championed transparency and “easy to do business with” in product design • Developed and coached new Product Managers • Region Lead/Local Group for SG strategy work team assisting in defining SG strategy presentations and processes for Annual Benefit Change projects. • Regional Lead working on the Migration for Central Region from Facets operating system to WGS creating migration strategy presentations for Central Region Leadership teams focusing on a consistent standardized approach to Product Portfolios and Implementation. Show less • Develop and Implement new and existing product portfolios across multiple segments targeted at achieving profitable retention and growth. • Analyze product performance and strategically set product direction, for the Indiana Market, to ensure market success and value. Leverage internal and external data sources to direct product design and price point achievement • Partner with Sales, Brokers, Provider network and contracting, Underwriting, Actuarial, Medical Management and Legal to… Show more • Develop and Implement new and existing product portfolios across multiple segments targeted at achieving profitable retention and growth. • Analyze product performance and strategically set product direction, for the Indiana Market, to ensure market success and value. Leverage internal and external data sources to direct product design and price point achievement • Partner with Sales, Brokers, Provider network and contracting, Underwriting, Actuarial, Medical Management and Legal to create new opportunities to package products and design portfolios that achieve member engagement and affordability • Championed transparency and “easy to do business with” in product design • Developed and coached new Product Managers • Region Lead/Local Group for SG strategy work team assisting in defining SG strategy presentations and processes for Annual Benefit Change projects. • Regional Lead working on the Migration for Central Region from Facets operating system to WGS creating migration strategy presentations for Central Region Leadership teams focusing on a consistent standardized approach to Product Portfolios and Implementation. Show less



Anthem BCBS

• Cincinnati, Ohio

• Sr. Product Manager

  • Jan 2002 - Jan 2012

  Managed multiple product portfolios, including the design and implementation of new products and networks, targeting growth and retention. Managed multiple product portfolios, including the design and implementation of new products and networks, targeting growth and retention.



Union Central Life Insurance Company

• Life Product Marketing Manager

  • Oct 1997 - Dec 2001