Corporate Training Specialist

• Feb 2022 - Present

Train incoming employees in the Provider Services to ensure they understand how to use technology systems and health plan information to be able to process claims Educate in groups 3-13 and engage them in a virtual environment while building rapport and working collaboratively for our employee’s success Communicate with colleagues at all levels of Provider Services and IT to ensure that the training experience went positively as possible for the new hires Successfully participate in a remote working environment ensuring productivity and effective communication Collaborate with colleagues to adapt course content, curriculum plan, and employment issues to ensure maximum effectiveness during class time Manage Onboarding program of newly hired leaders coordinated 26 individual sessions on a quarterly basis, using a department leader as a presenter of each session, to provide new leaders with a better understanding of each department in the business. Manage and train second day of new hire orientation. Skills: Learning Management • Presentations • ADDIE • E-Learning Development Show less

Elementary Educator

• Aug 2015 - Feb 2022

Trained students in multiple curriculums Planned trainings that resulted in measurable performance increases five key areas Performed 1-on-1 coaching with students that require customized training tailored to individual learning types Handled orientation presentations regarding strategic goals, objectives & events Designed effective training & resources to enhance performance Documented multiple data points with extreme accuracy for strict compliance records Conducted performance gap analysis to assess current state & prioritize performance issues based on organizational goals Created & delivered high-impact presentations using multiple technologies platforms, including Microsoft PowerPoint and Google Slides Delivered materials using multiple training techniques, including classroom model, small groups, & 1-on-1 interventions Repurposed written assignments to online & virtual assignments. Created video walkthroughs on Google Meet for participants using Loom technology to help facilitate the shift from in-classroom to online learning Hosted live video trainings for course participants, as well as virtual team meetings for staff. Prepared and distributed learning resources, materials and aids for individual learning with non-neurotypical learners Coordinated, planned, & facilitated virtual compliance meetings through Google Meet. Implemented strategic communication efforts with stakeholders in order to maintain & improve engagement. Created & uploaded virtual learning videos using Studio in Canvas and Loom with screen capture & webcam Utilized Loom video recording to demonstrate for other teachers how to create online videos, activity videos & other learning resources Distributed learning resources & progress monitoring forms to participants for at-home learning initiatives Show less

Teacher Assistant

• Aug 2014 - May 2015

• Assisted teachers, kindergarten through fifth grade • Supervised individual and small strategy groups in reading and math • Assessed students’ progress in reading, writing and math • Assisted teachers, kindergarten through fifth grade • Supervised individual and small strategy groups in reading and math • Assessed students’ progress in reading, writing and math

Shift Manager

• Jun 2012 - Jan 2014