Kathleen O'Donnell

Working on Wellness Program Admin Support at Foundation Health Centre
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Contact Information
us****@****om
(386) 825-5501
Location
CA

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Experience

    • Canada
    • Health and Human Services
    • 1 - 100 Employee
    • Working on Wellness Program Admin Support
      • Aug 2022 - Present

      Responsible for the efficient and effective management and delivery of the Foundation Health Centre P.C. Working on Wellness (WOW) Program thorough the understanding of Veteran Affairs policies, procedures, and guidelines regarding Veterans rehabilitation programs. Ensures program plans are followed, develops solutions to program challenges, and works closely with clients, clinicians, and case managers to ensure the goals of the clients are effective, attainable, on track, and ultimately successful.- Coordinating with Office Administrator by overseeing the scheduling of WOW applicants.- Planning, leading, and documenting team meetings; develop action items and a plan for execution.- Providing client updates to VAC Case Managers on any changes in the WOW Program.- Consulting with Kelly Wicks, the owner, regarding WOW Program.Coordination of the Working on Wellness Program:- Tracking the WOW Program within Excel and Practice Perfect.- Tracking clinicians WOW reports that they need to complete; editing and completion of reports—Request for Services, Initial Assessments, Progress and Discharge reports—from Clinicians; determining the program/case management costs based on clinicians’ recommendations; and faxing to VAC.Aides with Payment Reconciliation for the Working on Wellness Program. Show less

    • Administrative Assistant
      • Aug 2022 - Present

      Responsible for performing various routine administrative duties including greeting clients, responding to general inquiries, processing payments, monitoring of office facilities and supplies, scheduling appointments, and providing basic accounting support.- Booking appointments either by telephone or in person.- Enters patient data, patient charges, collects payments and issues receipts.- Preparing charts, films, scans for Foundation Health Centre P.C. consultation appointments and ensure that the referral for consultation form has been completed by the treating therapist. Show less

    • Canada
    • Business Consulting and Services
    • 1 - 100 Employee
    • Freelance Graphic Designer
      • Nov 2022 - Present

      Communicating with Ecostrat to ensure projects are on track and adhere to the client’s vision. Communicating with Ecostrat to ensure projects are on track and adhere to the client’s vision.

    • Canada
    • Biotechnology Research
    • 1 - 100 Employee
    • Freelance Graphic Designer
      • 2017 - 2022

      Communicated with BioNB to ensure projects are on track and adhere to the client’s vision, as well as work within the brand guidelines.Designed and illustrated Cannabis Economic Growth Opportunities Report. (2021)Designed and illustrated Who is BioNB? Infographic. (2020)Illustrated illustrations for BioDesign website. (2019)Designed and illustrated Canada’s Bioeconomy Strategy. (2018)Designed BioNB’s 2017 Annual Report. (2017)

    • Marketing and Communications Intern
      • May 2017 - Aug 2017

      Worked on various projects that included posters, infographics, illustrations and necessary marketing materials for the Atlantic Biorefinery Conference.

    • Canada
    • Restaurants
    • Barista
      • 2019 - 2020

    • Kitchen Staff
      • 2019 - 2020

    • Canada
    • Wholesale
    • Social Media Coordinator
      • 2017 - 2019

      Planned and delivered regularly scheduled content for Instagram.Photographed store products and provided photographs of services on a weekly basis for Instagram. Designed curated emails for clients on information regarding the salon and salon events.

    • Front Desk Receptionist
      • 2017 - 2019

      Responsible for greeting people, answering phone calls, providing guests with information, handling financial transactions, and scheduling appointments, while also assisting salon employees with a variety of tasks, and generally serving as a source of support for the salon.

    • Canada
    • Design
    • 1 - 100 Employee
    • Social Media Coordinator
      • Jan 2018 - Aug 2018

      Planned and delivered regularly scheduled content for Instagram. Photographed store products and provided illustrations on a weekly basis for Instagram, while also strategically organizing content submitted by other students. Planned and delivered regularly scheduled content for Instagram. Photographed store products and provided illustrations on a weekly basis for Instagram, while also strategically organizing content submitted by other students.

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Peer Tutor
      • Sep 2017 - Jun 2018

      Helped students with their projects and printing deliverables which included; posters, booklets, photocopying, and packaging assets. Maintained printer for student use by loading and feeding paper, changing inks and assisting students to print materials needed. Helped students with their projects and printing deliverables which included; posters, booklets, photocopying, and packaging assets. Maintained printer for student use by loading and feeding paper, changing inks and assisting students to print materials needed.

    • Canada
    • Retail
    • 200 - 300 Employee
    • GM Replenishment Clerk
      • 2015 - 2016

      Work entailed numerous labor intensive work as well as serving as the back up for the GM manager, creating sale tags and working with inventory programs.

    • PhotoStudio Manager
      • 2012 - 2015

      Managed the photo studio department. Tasks included; customer service and cash, working with large photography equipment, developing and processing prints, working with younger children and large families, managing staff and working with inventory and schedule programs.

    • Canada
    • Hospitals and Health Care
    • 700 & Above Employee
    • Physiotherapy Assistant
      • Jun 2010 - Jun 2013

      Working hands on with the physiotherapist as well as the client. Focused mainly with scheduling appointments for clients, applying modalities for client treatment, preparation of client treatment rooms, maintaining inventory of clinic supplies, communicating with Physiotherapists and clients regarding treatments, and organization of data collection with patient charts. Working hands on with the physiotherapist as well as the client. Focused mainly with scheduling appointments for clients, applying modalities for client treatment, preparation of client treatment rooms, maintaining inventory of clinic supplies, communicating with Physiotherapists and clients regarding treatments, and organization of data collection with patient charts.

Education

  • George Brown College
    Advanced Diploma, Graphic Design
    2016 - 2020

Community

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