Experience

Harris Center for the Arts

• United States
• Performing Arts
• 1 - 100 Employee

• Member Services Specialist

  • 2018 - Present

  • Oversee portfolio of members, including developing and implementing strategies for renewals, upgrading subscribers to members plus major donor development and planned giving prospects. • Chaired annual Donor Season Premier Event. • Direct daily communication and correspondence with members including member services phone line, email account, newsletter blasts, social media, etc. • Design membership collateral, develop annual goals and implement strategy to grow membership programs with special attention to updating benefits and acquisition/renewal/upgrade structure. • Work with staff in the areas of marketing, corporate sponsorships, and special events to align Office of Philanthropy goals and programs with Harris Center messaging and marketing. • Provide on-site support for all donor stewardship events. Show less



Madrona Vineyards

• United States
• Wine & Spirits
• 1 - 100 Employee

• Events Coordinator and Tasting Room Manager

  • 2012 - 2018

  • Handled daily communication and correspondence with members through phone calls, email, quarterly event newsletters, event blogs, and service in tasting room when they visited the winery. • Created and implemented new events such as Valentine’s Dinner, 45th Anniversary Celebration, Portopia (culinary focus with port), mid-week corporate tours and tastings in coordination with Apple Hill and grape harvest season. • Established long-term associations with out-of-town members and local small business owners. • Hired, trained and developed highly professional and customer service oriented staff. • Worked with winery owners, core leadership and tasting room staff to develop strategies to retain club members, recognize significant buyers and welcome new members. • Co-Chair of Annual Association Passport Event (county-wide event). Largest income generating event and principal annual fundraising effort serving guests at Madroña Vineyards and Rucksack Cellars. Show less