Experience

Greensville County Public Schools

• Primary and Secondary Education
• 100 - 200 Employee

• Family Specialist

  • Oct 2021 - Present

  Serve as a neutral party between families and the school system to help improve better communication.Facilitate meetings seeking collaboration and leadership of family groups in crafting and implementing plans that support children's safety, permanency, and well-being.Guided and implemented a non-conflict resolution approach to family planning, working to seek kinship resources when possible.Work to create an environment where honest, transparent, and respectful dialog between school staff and families could achieve child unification.Build bonds with families to create a trusting relationship between schools and families.Develop effective family involvement strategies and activities to empower children and their families. Help recruit partners to become part of the district's family involvement program.Encourage and involve local businesses, churches, restaurants/eateries, and the community to support families.Participate in and support district activities and programs for families.Communicated effectively via email, phone, and face-to-face with clients and resolved health and welfare benefits issues.Supply students with supplies needed that families may not otherwise have.Develop effective family involvement strategies and activities to empower children and their families.Recruit partners to become part of the district's family involvement program.Small grant writing for projects to help improve our schools' Title I and Family Engagement programs.Encourage and involve local businesses, churches, restaurants/eateries, and the community to support families.Participate in and support district activities and programs for families.Community partnership to help find families- housing, clothing, educational needs, meals, and transportation. Show less

• Executive Assistant

  • Jan 2020 - Oct 2022

  Communicate effectively via email, phone, and face-to-face with plan participants to resolve health and welfare benefits issues.Ensured data integrity and confidentiality by observing strict regulations and proceduresServed as a link between Superintendent, staff, and parents by handling questions, interpreting and administering contracts, and helping resolve work-related problemsSchedule, reserve, and plan events for the Superintendent; via Zoom or in person.Compiled and produced documents and reports and filed, copied, or faxed required papers to appropriate parties.Answered incoming phone calls and sorted, distributed, and sent mail correspondence.Filing and retrieval of records. Show less



Greensville County Department of Social Services

• Benefits Specialist III / IV-E

  • Sep 2015 - Dec 2019

  Develop effective family involvement strategies and activities to empower children and their families. Help recruit partners to become part of the district’s family involvement program. Encourage and involve local businesses, churches, restaurants/eateries, and the community to support families. Participate in and support district activities and programs for families. Communicated effectively via email, phone, and face-to-face with clients and resolved health and welfare benefits issues. Mentor newly hired employees in the benefits department and provide information regarding company policies and procedures. Ensure data integrity and confidentiality by observing strict regulations and procedures. Identified staff vacancies and recruited, interviewed, and selected applicants. Advised managers on organizational policy matters and recommended needed changes. Served as a link between management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems. Answered employee questions regarding SNAP and Medicaid and resolved any issues. Provided practical demonstrations of alarm systems so that customers understood how to use each feature. Prepare correspondence, accounting, and financial documents for analysis. Organized and coded all documents related to due diligence for acquisitions. Prepare routine legal correspondence and memorandum for attorney partners. Community partnership to help find families- housing, clothing, educational needs, meals, and transportation. Show less



Greensville/Emporia Department of Social Services

• Front Office Administrator

  • Sep 2015 - Dec 2015

  Received and screened a high volume of internal and external communications, including email and mail. Compiled and produced documents and reports and filed, copied, or faxed required papers to appropriate parties. Screened resumes, qualified eligible applicants, and coordinated phone or in-person interviews. I have developed more efficient filing systems and customer database protocols. Helped less experienced staff manage daily assignments. Answered incoming phone calls and sorted, distributed, and sent mail correspondence. Improve office efficiency, managing client correspondence, record tracking, and data communications. Assemble and mail informational packets, reports, and publications. Answer inquiries concerning standardized policies, procedures, and regulations. Oversaw the organization, filing, and retrieval of records. Served as the central point of contact for all outside vendors needing to gain access to the building. It was promoted as a welcoming environment while managing the receptionist area and fielding requests for information. Streamlined operations by organizing files and documents to implement improved workflow and organization. She assisted with arranging and coordinating travel accommodations. Communicated with contractors and vendors to place and receive orders, request maintenance services, and deliver instructions on behalf of office management. Standardized department filing system to increase efficiency. Helped senior clerical staff complete daily workloads. Processed and accounted for loans, tribal checks, promissory notes, and other financial assistance. Assessed client satisfaction and communicated issues to organizational leaders. It improved communication efficiency as the primary liaison for departments, clients, and vendors. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Show less