Experience

Hope Healthcare

• United States
• Hospitals and Health Care

• Hospice Application Educator

  • Jul 2019 - Present

  Fort Myers, Florida, United States Chapters and Hope Healthcare: Application Educator for Education and IT Departments. Proficient in myUnity; Go-Live December 2022 and Netsmart. Other applications: PACELogic / PrimeSuite, Salesforce and SharePoint. Proficient in Snagit (TechSmith) and responsible for training materials and curriculum development. Assists with managing IT Clinical Que and on-call for myUnity. Orientation: trains new clinical employees in EMR (myUnity) and PACELogic. Collaborates with management and… Show more Chapters and Hope Healthcare: Application Educator for Education and IT Departments. Proficient in myUnity; Go-Live December 2022 and Netsmart. Other applications: PACELogic / PrimeSuite, Salesforce and SharePoint. Proficient in Snagit (TechSmith) and responsible for training materials and curriculum development. Assists with managing IT Clinical Que and on-call for myUnity. Orientation: trains new clinical employees in EMR (myUnity) and PACELogic. Collaborates with management and clinical/non-clinical teams for EMR education needs. Show less



Hospice of Central New York

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• IT Analyst - Suncoast (Empath)

  • Aug 2018 - May 2019

  Liverpool, New York IT Analyst responsible for Suncoast Software and Microsoft SharePoint. Handle daily IT Que for clinician inquiries and EHR problems. Develop training materials including: manuals, job aids, and class curriculum for staff of 130 nurses, providers, social workers, chaplains and staff. Collaborate with clinical staff to build notes, forms and workflows to optimize efficiency.



Pomona Valley Hospital Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Training Project Manager

  • Jan 2018 - Jun 2018

  Pomona, California Training Project Manager in Pomona, California. Contract position. Contract Project Manager for Cerner Millennium Implementation Design training curriculum with Cerner consultants to align with hospital leadership and departments to implement Cerner solutions in hospital and ambulatory settings. Develop training materials including: manuals, job aids, class curriculum and online web-based training. Provide leadership to trainers, SMEs and associates to deliver superior training… Show more Training Project Manager in Pomona, California. Contract position. Contract Project Manager for Cerner Millennium Implementation Design training curriculum with Cerner consultants to align with hospital leadership and departments to implement Cerner solutions in hospital and ambulatory settings. Develop training materials including: manuals, job aids, class curriculum and online web-based training. Provide leadership to trainers, SMEs and associates to deliver superior training program. Collaborate with Cerner Change Management consultants to implement Super User programs and Roadshows. Show less



Arizona Community Physicians

• United States
• Medical Practices
• 100 - 200 Employee

• IS Applications Trainer - Allscripts

  • Dec 2014 - Jan 2018

  Tucson, Arizona Area IS Applications Trainer - Ambulatory Responsibilities include: -Provide Allscripts EHR, IDX Practice Management training to all new employees; providers, clerical, clinical and administrative staff. -Design, develop, implement and maintain the IT applications training materials including: manuals, job aids, class curriculum and online CBTs. -Provide direct support as needed to staff. -Assist with planning, preparing and testing system upgrades. -Handle daily IT Que for… Show more IS Applications Trainer - Ambulatory Responsibilities include: -Provide Allscripts EHR, IDX Practice Management training to all new employees; providers, clerical, clinical and administrative staff. -Design, develop, implement and maintain the IT applications training materials including: manuals, job aids, class curriculum and online CBTs. -Provide direct support as needed to staff. -Assist with planning, preparing and testing system upgrades. -Handle daily IT Que for end-users inquiries and EHR problems. Show less



Barnabas Health

• Health, Wellness & Fitness
• 1 - 100 Employee

• EHR Implementation Specialist - Cerner Ambulatory

  • Sep 2013 - Oct 2014

  Barnabas Health Corporate- Livingston NJ Responsible for leading/managing the implementation of the Electronic Health Record and or Practice Management System into the employed physician practices or newly acquired practices at Barnabas Health. -Participated and strategized in planning sessions, workflow analysis, readiness assessments, post conversion assessments, ensuring timely turnaround for each deliverable to keep the project on track. -Established and maintained effective communication so that all members of the… Show more Responsible for leading/managing the implementation of the Electronic Health Record and or Practice Management System into the employed physician practices or newly acquired practices at Barnabas Health. -Participated and strategized in planning sessions, workflow analysis, readiness assessments, post conversion assessments, ensuring timely turnaround for each deliverable to keep the project on track. -Established and maintained effective communication so that all members of the physician Practice Management team, Cerner management and Barnabas were clear on expectations and the steps involved in the implementation process. -Managed project activity; communicated regularly with vendor manager and sales rep to ensure that project was completed on time, according to the plan and on budget. -Monitored and coordinated the required stages of training, implementation and the post go-live period to optimize the functionalities and promote sustained effective workflow re-design. -Participated in system upgrade planning, preparation and testing. -Responsible for educational materials/updates on uCern for Barnabas Health Employed Ambulatory site. -System competency: Cerner PowerWorks Ambulatory and Cerner Practice Manager. Show less



BayCare Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinical and Physician Applications Support Specialist

  • Apr 2008 - Aug 2013

  Morton Plant and Mease Dunedin Hospital Clinical & Physician Applications Systems Specialist for large, growing healthcare system with19,000 employees and 1,500+ physicians Accomplishments included: -5 years’ experience with Cerner Millennium Electronic Medical Record system that involved the testing, education, training, and implementation within different phases of the 7 year project. -Provided ongoing support to physicians and clinical team members in the use of multiple clinical information systems. -Analyzed workflow… Show more Clinical & Physician Applications Systems Specialist for large, growing healthcare system with19,000 employees and 1,500+ physicians Accomplishments included: -5 years’ experience with Cerner Millennium Electronic Medical Record system that involved the testing, education, training, and implementation within different phases of the 7 year project. -Provided ongoing support to physicians and clinical team members in the use of multiple clinical information systems. -Analyzed workflow processes and system design recommending enhancements in support of physician and clinical team member’s workflow. -Supported and troubleshoot system issues leveraging software tools and processes. -Participated in 36+ Cerner Go-Lives/Activations; experienced in Cerner Millennium, PowerChart, CPOE, PowerNote, FirstNet, and Nuance (Dragon). -Implemented/supported Millennium pages, reports, rules and data queries for integrated electronic medical records. -Worked closely with BayCare Information Services, IS management/production/support teams, nursing leadership, physicians and Medical Staff Services. Show less



The University of Texas at San Antonio

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director of Health Education

  • Sep 2003 - Aug 2007

  San Antonio, Texas Health Education Coordinator & Assistant Director of Health Education, Health Services for 18,000 students at San Antonio and Downtown campuses of the University of Texas. Accomplishments included: -Implemented start-up and evaluation of university health education programs and services for all students and staff. -Was the Principal Investigator for SAMHSA HIV/Alcohol Grant for students which resulted in a 2 year grant award of $149,000. -Coordinated Online Administration of… Show more Health Education Coordinator & Assistant Director of Health Education, Health Services for 18,000 students at San Antonio and Downtown campuses of the University of Texas. Accomplishments included: -Implemented start-up and evaluation of university health education programs and services for all students and staff. -Was the Principal Investigator for SAMHSA HIV/Alcohol Grant for students which resulted in a 2 year grant award of $149,000. -Coordinated Online Administration of Alcohol-EDU for 4500 freshmen students which accomplished an 85% completion rate and resulted in a national award for the university. -Increased program staff from one employee to four, with seven student mentors, 2 work-study students and numerous volunteers. -Chairperson for "Go Red for Women" luncheon, fashion show, health fair for students and staff/faculty. -Collaborated with community agencies, coalitions, student groups, Pre-med Society, Counseling, Recreation department, Clinical staff at Student Health Services, Judicial Affairs and Student Affairs. Show less