Kathleen Caine
Customer Service Representative, Membership Processing at Dominion Automobile Association- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Magna Carta Principles and Values Training
Magna CartaOct, 2015- Oct, 2024 -
Volunteer - Trauma and Treatment
Fanshawe CollegeOct, 2015- Oct, 2024
Experience
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Dominion Automobile Association
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Consumer Services
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1 - 100 Employee
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Customer Service Representative, Membership Processing
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Jan 2016 - Present
Call-taking and processing, Dispatching, Customer Service. Reception, renewing and enrolling members, and membership fulfillment. Call-taking and processing, Dispatching, Customer Service. Reception, renewing and enrolling members, and membership fulfillment.
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BodyMods
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White Oaks Mall, London, ON
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Customer Service
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Oct 2014 - Aug 2015
Some of my responsibilities while working at BodyMods were managing all transactions during my shift, including; assisting customers with accurately finding the product they were looking for, the financial transactions, and closing transactions by using the skills we were trained on. I was also responsible for the cleaning and up-keep of the kiosk before, during and after my shift commenced. Each shift I continuously worked towards my own quota. I was also responsible for contacting customers if an order they had placed had arrived, or if there were any complaints/comments that needed to be handled. Show less
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Subway
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Restaurants
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700 & Above Employee
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Customer Service
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Mar 2009 - Jun 2011
While working at Subway it was my responsibility to serve customers in a timely manner, ensuring accuracy and consistency. I was also required to perform financial transactions, keep the location in a sanitary state, and interact with customers. I strived to operate with a sense of professionalism and maintain a good work ethic. I gained a better understanding of interacting with customers and working as part of a team. While working at Subway it was my responsibility to serve customers in a timely manner, ensuring accuracy and consistency. I was also required to perform financial transactions, keep the location in a sanitary state, and interact with customers. I strived to operate with a sense of professionalism and maintain a good work ethic. I gained a better understanding of interacting with customers and working as part of a team.
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Education
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Fanshawe College
Emergency Telecommunications, 3.724 GPA
Community
