Kathleen Blackwood
Quality Assurance Team Leader at CCSCollect- Claim this Profile
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Bio
Francesca Byrne
Kathleen is full of energy and passionate about her work. Kathleen is quick learner, takes on new challenges and has developed her communication skills well over the last 12 months. Kathleen is a great team player, always encouraging and involving the team. Kathleen lead an idea to implement a recognition scheme to reward top standard customer service. I would recommend Kathleen due to her dedication to meet deadlines and her engagement skills which could be applied to any team.
Francesca Byrne
Kathleen is full of energy and passionate about her work. Kathleen is quick learner, takes on new challenges and has developed her communication skills well over the last 12 months. Kathleen is a great team player, always encouraging and involving the team. Kathleen lead an idea to implement a recognition scheme to reward top standard customer service. I would recommend Kathleen due to her dedication to meet deadlines and her engagement skills which could be applied to any team.
Francesca Byrne
Kathleen is full of energy and passionate about her work. Kathleen is quick learner, takes on new challenges and has developed her communication skills well over the last 12 months. Kathleen is a great team player, always encouraging and involving the team. Kathleen lead an idea to implement a recognition scheme to reward top standard customer service. I would recommend Kathleen due to her dedication to meet deadlines and her engagement skills which could be applied to any team.
Francesca Byrne
Kathleen is full of energy and passionate about her work. Kathleen is quick learner, takes on new challenges and has developed her communication skills well over the last 12 months. Kathleen is a great team player, always encouraging and involving the team. Kathleen lead an idea to implement a recognition scheme to reward top standard customer service. I would recommend Kathleen due to her dedication to meet deadlines and her engagement skills which could be applied to any team.
Experience
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CCSCollect
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United Kingdom
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Financial Services
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1 - 100 Employee
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Quality Assurance Team Leader
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Dec 2020 - Present
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Quality Assurance
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Jan 2019 - Nov 2020
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Fredrickson
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Belgium
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Quality Analyst
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Oct 2016 - Dec 2018
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Customer Account Agent
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Apr 2014 - Oct 2016
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CREDIT SOLUTIONS LIMITED
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United Kingdom
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Financial Services
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Contact Center Agent
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Oct 2010 - Jan 2014
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SW
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Oil and Gas
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Administrator
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Mar 2009 - Jun 2010
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Adams Childrenswear
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United Kingdom
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1 - 100 Employee
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Sales Assistant
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Nov 2007 - Jan 2009
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Education
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Carshalton high school for girls
Community
