Kathleen Archuleta

Pet Care Associate at Pet Service Solutions / PSS Pet Hotel
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Contact Information
us****@****om
(386) 825-5501
Location
Claremont, California, United States, US
Languages
  • Spanish Native or bilingual proficiency

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Experience

    • United States
    • Veterinary Services
    • 1 - 100 Employee
    • Pet Care Associate
      • Oct 2022 - Present

      ● Customer service including booking services, processing payment, and client communication. ● Perform pet care services including vaccinations, bathing, nail trimming, walks, etc. ● Maintain and sanitize equipment in boarding facilities. ● Customer service including booking services, processing payment, and client communication. ● Perform pet care services including vaccinations, bathing, nail trimming, walks, etc. ● Maintain and sanitize equipment in boarding facilities.

    • United States
    • Veterinary Services
    • 1 - 100 Employee
    • Customer Care Specialist
      • Jun 2021 - Oct 2021

      ●Scheduling appointments using veterinary software, approximately 10-15 daily. ●Responsible for greeting clients, generating and processing invoices, other Reception duties. ●Performing clerical tasks including scanning, data entry, making and answering 20-30 calls daily. ●Scheduling appointments using veterinary software, approximately 10-15 daily. ●Responsible for greeting clients, generating and processing invoices, other Reception duties. ●Performing clerical tasks including scanning, data entry, making and answering 20-30 calls daily.

    • United States
    • Retail
    • 700 & Above Employee
    • Petcare Specialist
      • Jun 2019 - Mar 2020

      Maintained healthy living conditions for approximately 100 small animals and several hundred fish on a daily basis. Screened animals for sickness and administered medication and treatments as directed by Veterinarian. Cross-trained in customer service and sales department, assisted approximately 50 customers daily. Maintained healthy living conditions for approximately 100 small animals and several hundred fish on a daily basis. Screened animals for sickness and administered medication and treatments as directed by Veterinarian. Cross-trained in customer service and sales department, assisted approximately 50 customers daily.

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Upper Division Coordinator
      • Mar 2018 - Nov 2018

      Planning and overseeing daily tutoring service for students Grade 9 through Adult education. Manage a team of 15-20 employees and volunteers. Curriculum development and education planning. Planning and overseeing daily tutoring service for students Grade 9 through Adult education. Manage a team of 15-20 employees and volunteers. Curriculum development and education planning.

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Pro Shop Staff
      • Jun 2016 - Nov 2017

      • Independently managed bar and pro shop sales, processing approximately 50 to 100 transactions daily. • Ensured cleanliness and proper use of facilities by customers and staff alike. • Gained experience giving brief sales pitches in order to sell products and services. • Independently managed bar and pro shop sales, processing approximately 50 to 100 transactions daily. • Ensured cleanliness and proper use of facilities by customers and staff alike. • Gained experience giving brief sales pitches in order to sell products and services.

    • United States
    • E-Learning Providers
    • 100 - 200 Employee
    • Recruitment Assistant
      • Jun 2015 - Aug 2015

      • Ran interactive and informational booths, interacted with approximately 100 people to generate interest in a local charter school. • Researched potential recruitment events, increasing program outreach. • Ran interactive and informational booths, interacted with approximately 100 people to generate interest in a local charter school. • Researched potential recruitment events, increasing program outreach.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Registrar's Office Aide
      • Sep 2014 - May 2015

      • Transferred confidential and historical data into digital databases. • Performed clerical tasks including data input, word processing, answering/ transferring of calls, processing and approval of documentation. • Managed booth at college graduation fair, informed approximately 50 graduating students of remaining degree requirements. • Transferred confidential and historical data into digital databases. • Performed clerical tasks including data input, word processing, answering/ transferring of calls, processing and approval of documentation. • Managed booth at college graduation fair, informed approximately 50 graduating students of remaining degree requirements.

Education

  • Occidental College
    Bachelor of Arts - BA, Biochemistry
    2013 - 2017
  • California State Polytechnic University-Pomona
    Master's degree, Biology/Biological Sciences, General
    2018 - 2021
  • Claremont High School
    International Baccalaureate Diploma
    2009 - 2013

Community

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