Katherine ZHANG
Bartender at Boston Pizza Restaurants, LP.- Claim this Profile
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English Native or bilingual proficiency
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Cantonese Native or bilingual proficiency
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Mandarin Native or bilingual proficiency
Topline Score
Bio
Credentials
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HLTAID004 Provide an emergency first aid response in an education and care setting
CBD CollegeApr, 2017- Oct, 2024 -
ASCIA anaphylaxis e-training: Australasian childcare 2016
Australasian Society of Clinical Immunology and AllergyFeb, 2017- Oct, 2024 -
ASCIA anaphylaxis e-training: Australasian schools 2016
Australasian Society of Clinical Immunology and AllergyFeb, 2017- Oct, 2024 -
CHILD PROTECTION AWARENESS TRAINING
NSW Department of EducationFeb, 2017- Oct, 2024 -
RCG
Justice Liquor & Gaming NSWJul, 2016- Oct, 2024 -
RSA
Office of Local Government (NSW)Jul, 2014- Oct, 2024 -
Serving it Right
BC's Responsible Beverage Service ProgramJul, 2019- Oct, 2024 -
WORKING WITH CHILDREN CHECK CLEARANCE
Kidsguardian NSWMar, 2017- Oct, 2024
Experience
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Boston Pizza Restaurants, LP.
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United States
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Restaurants
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700 & Above Employee
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Bartender
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Sep 2019 - Present
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The Canadian Brewhouse
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Canada
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Food & Beverages
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400 - 500 Employee
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Server
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Sep 2019 - Present
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Primus Hotel Sydney
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Australia
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Hospitality
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1 - 100 Employee
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Food And Beverage Attendant
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Dec 2016 - Oct 2017
*A-la-carte Order taking*Guests interaction*Run food order and buffet*Fine dining service*Serve food and drinks*Handle guests' complaints *Present hotel product knowledge and menu knowledge *Be able to working in a high-volume environment*Work well with co-workers and helping each other*Coffee making*Espresso knowledge *Latte art *Speciality coffee*In Room Dinning Service*Staff training *A-la-carte Order taking*Guests interaction*Run food order and buffet*Fine dining service*Serve food and drinks*Handle guests' complaints *Present hotel product knowledge and menu knowledge *Be able to working in a high-volume environment*Work well with co-workers and helping each other*Coffee making*Espresso knowledge *Latte art *Speciality coffee*In Room Dinning Service*Staff training
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Food and Beverage Attendant
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Dec 2014 - Apr 2016
*A-la-carte Order taking*Guests interaction*Host brilliantly*Run food order and buffet*Fine dining service*Serve food and drinks*Handle guests' complaints *Present hotel product knowledge and menu knowledge *Be able to working in a high-volume environment*Work well with co-workers and helping each other*Coffee making*Espresso knowledge *Latte art *Speciality coffee*In Room Dinning Service*Staff training *A-la-carte Order taking*Guests interaction*Host brilliantly*Run food order and buffet*Fine dining service*Serve food and drinks*Handle guests' complaints *Present hotel product knowledge and menu knowledge *Be able to working in a high-volume environment*Work well with co-workers and helping each other*Coffee making*Espresso knowledge *Latte art *Speciality coffee*In Room Dinning Service*Staff training
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Bar Staff
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Feb 2015 - Feb 2015
*Serving alcohol- beer, pre-mix, wine, cocktail and so on;*Customer service;*Order taking;*Drink control *Serving alcohol- beer, pre-mix, wine, cocktail and so on;*Customer service;*Order taking;*Drink control
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Trippas White Group
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Australia
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Hospitality
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200 - 300 Employee
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Bartender
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Dec 2014 - Jan 2015
*A new year's eve event- NYE Under the Stars. *Served 1,500+ cocktail in 6 hours *A new year's eve event- NYE Under the Stars. *Served 1,500+ cocktail in 6 hours
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Alseasons Hospitality Staff
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Australia
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Hospitality
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1 - 100 Employee
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Event/Wait Staff
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Nov 2014 - Dec 2014
*Catering *Work for banquets and events*Setting tables*Serve food and alcohol *Maintain a safe environment *Helping each other for providing quality service to large amount of guests*Customer service*Guests' complaints*Work flexible *Catering *Work for banquets and events*Setting tables*Serve food and alcohol *Maintain a safe environment *Helping each other for providing quality service to large amount of guests*Customer service*Guests' complaints*Work flexible
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Bankstown Sports
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Australia
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Hospitality
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100 - 200 Employee
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Event Staff
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Nov 2014 - Nov 2014
-Served 700+ guests with three dishes and alcohol-Served spirit, wine and cocktail-Alcohol up-selling -Served 700+ guests with three dishes and alcohol-Served spirit, wine and cocktail-Alcohol up-selling
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Food and Beverage Attendant
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Feb 2014 - Jun 2014
*Table setting*Welcoming guests, show guests to seat and present menu*Serve food and drinks*Take reservations*Handle money and credit card efficiently *Run food and be able to deliver to guests on time*Placing order*Maintain hygiene and food safety*Answer guests questions
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Housekeeping attendant
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Sep 2013 - Jan 2014
*Ensure security of guest rooms and privacy of guests*Deliver and retrieve items on loan to guests*Make beds, change sheets, remove and replace used towels and toiletries*Vacuum, clean, dust and polish guest rooms*Ensure a high degree of Cleanliness within the Rooms*Report all damages and losses to the Executive Housekeeper*Sets up and maintains systems of information, ensures procedures are being followed
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InterContinental Hotels & Resorts
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Hospitality
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700 & Above Employee
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Bar Attendant
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Jul 2013 - Sep 2013
*Serve alcoholic and non-alcoholic drinks*Mix ingredients to make cocktails and slice fruit to garnish drinks*Prepare and serve a variety of coffee*Clean bar service area and polish glasses*Greet, interact and attend customers*Maintain cash register while receiving payments*Take food and beverage orders from customers*Ensure a proper working environment within the bar area*Follow all requirements and policies of bar
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Hostess
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Jan 2013 - Jul 2013
*Demonstrated ability to communicate with kitchen staff and coworkers*Warmly greet guests and bid a tender departure and invite to visit again*Ensure the quantity of menus is sufficient to cater to the number of guests*Present menu and hot deals of the day*Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant*Examine and maintain the entrance area, doors, windows in addition to menu covers and inserts*Schedule dining reservations for guests in advance*Directs and instructs the dining room personnel on customer needs*Adjusts complaints of patrons*Close the cashier at the end of the shift, to verify sales and clear cash register
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Food and Beverage Attendant
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Jan 2012 - Sep 2012
*Set up the conference room *Ensure customers are provided with quality service *Responsible for the inventory control *Responsible for food hygiene and safety*Responsible for food presentation and quality*Handle customers enquiries*Handle money and guests' account *Set up the conference room *Ensure customers are provided with quality service *Responsible for the inventory control *Responsible for food hygiene and safety*Responsible for food presentation and quality*Handle customers enquiries*Handle money and guests' account
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Education
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Blue Mountains International Hotel Management School
Graduate Certificate in International Hotel Management, Business Administration, Management and Operations -
Blue Mountains International Hotel Management School
Bachelor of Business in International Hotel and Resort Magaement, Hospitality -
Blue Mountains International Hotel Management School
International Diploma of Hotel Managament, Hospitality Administration/Management -
Cambridge Regional College
Cambridge Certificate in Advanced English, English Language -
St.John's Anglican College- International College
Certificate in English as Second Language, English