Katherine ZHANG

Bartender at Boston Pizza Restaurants, LP.
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Contact Information
us****@****om
(386) 825-5501
Location
Richmond, British Columbia, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency
  • Mandarin Native or bilingual proficiency

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Credentials

  • HLTAID004 Provide an emergency first aid response in an education and care setting
    CBD College
    Apr, 2017
    - Oct, 2024
  • ASCIA anaphylaxis e-training: Australasian childcare 2016
    Australasian Society of Clinical Immunology and Allergy
    Feb, 2017
    - Oct, 2024
  • ASCIA anaphylaxis e-training: Australasian schools 2016
    Australasian Society of Clinical Immunology and Allergy
    Feb, 2017
    - Oct, 2024
  • CHILD PROTECTION AWARENESS TRAINING
    NSW Department of Education
    Feb, 2017
    - Oct, 2024
  • RCG
    Justice Liquor & Gaming NSW
    Jul, 2016
    - Oct, 2024
  • RSA
    Office of Local Government (NSW)
    Jul, 2014
    - Oct, 2024
  • Serving it Right
    BC's Responsible Beverage Service Program
    Jul, 2019
    - Oct, 2024
  • WORKING WITH CHILDREN CHECK CLEARANCE
    Kidsguardian NSW
    Mar, 2017
    - Oct, 2024

Experience

    • United States
    • Restaurants
    • 700 & Above Employee
    • Bartender
      • Sep 2019 - Present

    • Canada
    • Food & Beverages
    • 400 - 500 Employee
    • Server
      • Sep 2019 - Present

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Food And Beverage Attendant
      • Dec 2016 - Oct 2017

      *A-la-carte Order taking*Guests interaction*Run food order and buffet*Fine dining service*Serve food and drinks*Handle guests' complaints *Present hotel product knowledge and menu knowledge *Be able to working in a high-volume environment*Work well with co-workers and helping each other*Coffee making*Espresso knowledge *Latte art *Speciality coffee*In Room Dinning Service*Staff training *A-la-carte Order taking*Guests interaction*Run food order and buffet*Fine dining service*Serve food and drinks*Handle guests' complaints *Present hotel product knowledge and menu knowledge *Be able to working in a high-volume environment*Work well with co-workers and helping each other*Coffee making*Espresso knowledge *Latte art *Speciality coffee*In Room Dinning Service*Staff training

    • Food and Beverage Attendant
      • Dec 2014 - Apr 2016

      *A-la-carte Order taking*Guests interaction*Host brilliantly*Run food order and buffet*Fine dining service*Serve food and drinks*Handle guests' complaints *Present hotel product knowledge and menu knowledge *Be able to working in a high-volume environment*Work well with co-workers and helping each other*Coffee making*Espresso knowledge *Latte art *Speciality coffee*In Room Dinning Service*Staff training *A-la-carte Order taking*Guests interaction*Host brilliantly*Run food order and buffet*Fine dining service*Serve food and drinks*Handle guests' complaints *Present hotel product knowledge and menu knowledge *Be able to working in a high-volume environment*Work well with co-workers and helping each other*Coffee making*Espresso knowledge *Latte art *Speciality coffee*In Room Dinning Service*Staff training

    • Bar Staff
      • Feb 2015 - Feb 2015

      *Serving alcohol- beer, pre-mix, wine, cocktail and so on;*Customer service;*Order taking;*Drink control *Serving alcohol- beer, pre-mix, wine, cocktail and so on;*Customer service;*Order taking;*Drink control

    • Australia
    • Hospitality
    • 200 - 300 Employee
    • Bartender
      • Dec 2014 - Jan 2015

      *A new year's eve event- NYE Under the Stars. *Served 1,500+ cocktail in 6 hours *A new year's eve event- NYE Under the Stars. *Served 1,500+ cocktail in 6 hours

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Event/Wait Staff
      • Nov 2014 - Dec 2014

      *Catering *Work for banquets and events*Setting tables*Serve food and alcohol *Maintain a safe environment *Helping each other for providing quality service to large amount of guests*Customer service*Guests' complaints*Work flexible *Catering *Work for banquets and events*Setting tables*Serve food and alcohol *Maintain a safe environment *Helping each other for providing quality service to large amount of guests*Customer service*Guests' complaints*Work flexible

    • Australia
    • Hospitality
    • 100 - 200 Employee
    • Event Staff
      • Nov 2014 - Nov 2014

      -Served 700+ guests with three dishes and alcohol-Served spirit, wine and cocktail-Alcohol up-selling -Served 700+ guests with three dishes and alcohol-Served spirit, wine and cocktail-Alcohol up-selling

    • Food and Beverage Attendant
      • Feb 2014 - Jun 2014

      *Table setting*Welcoming guests, show guests to seat and present menu*Serve food and drinks*Take reservations*Handle money and credit card efficiently *Run food and be able to deliver to guests on time*Placing order*Maintain hygiene and food safety*Answer guests questions

    • Housekeeping attendant
      • Sep 2013 - Jan 2014

      *Ensure security of guest rooms and privacy of guests*Deliver and retrieve items on loan to guests*Make beds, change sheets, remove and replace used towels and toiletries*Vacuum, clean, dust and polish guest rooms*Ensure a high degree of Cleanliness within the Rooms*Report all damages and losses to the Executive Housekeeper*Sets up and maintains systems of information, ensures procedures are being followed

    • Hospitality
    • 700 & Above Employee
    • Bar Attendant
      • Jul 2013 - Sep 2013

      *Serve alcoholic and non-alcoholic drinks*Mix ingredients to make cocktails and slice fruit to garnish drinks*Prepare and serve a variety of coffee*Clean bar service area and polish glasses*Greet, interact and attend customers*Maintain cash register while receiving payments*Take food and beverage orders from customers*Ensure a proper working environment within the bar area*Follow all requirements and policies of bar

    • Hostess
      • Jan 2013 - Jul 2013

      *Demonstrated ability to communicate with kitchen staff and coworkers*Warmly greet guests and bid a tender departure and invite to visit again*Ensure the quantity of menus is sufficient to cater to the number of guests*Present menu and hot deals of the day*Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant*Examine and maintain the entrance area, doors, windows in addition to menu covers and inserts*Schedule dining reservations for guests in advance*Directs and instructs the dining room personnel on customer needs*Adjusts complaints of patrons*Close the cashier at the end of the shift, to verify sales and clear cash register

    • Food and Beverage Attendant
      • Jan 2012 - Sep 2012

      *Set up the conference room *Ensure customers are provided with quality service *Responsible for the inventory control *Responsible for food hygiene and safety*Responsible for food presentation and quality*Handle customers enquiries*Handle money and guests' account *Set up the conference room *Ensure customers are provided with quality service *Responsible for the inventory control *Responsible for food hygiene and safety*Responsible for food presentation and quality*Handle customers enquiries*Handle money and guests' account

Education

  • Blue Mountains International Hotel Management School
    Graduate Certificate in International Hotel Management, Business Administration, Management and Operations
    2016 - 2016
  • Blue Mountains International Hotel Management School
    Bachelor of Business in International Hotel and Resort Magaement, Hospitality
    2014 - 2015
  • Blue Mountains International Hotel Management School
    International Diploma of Hotel Managament, Hospitality Administration/Management
    2012 - 2014
  • Cambridge Regional College
    Cambridge Certificate in Advanced English, English Language
    2011 - 2011
  • St.John's Anglican College- International College
    Certificate in English as Second Language, English
    2009 - 2009

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